André Raymond has a master’s degree in Développement des organisations (organizational development) and a bachelor’s degree in Relations industrielles (industrial relations) from Laval University. He is a human resources manager with solid expertise in recruiting, personnel selection and career management. He currently manages a team of 23 professionals (employment counsellors and operations co-ordinators). He has close to 20 years’ experience at recruiting and career management companies, having held positions as manager and vice-president. He is an active member of the Ordre des conseillers en ressources humaines et en relations industrielles agréés du Québec (Quebec order of certified human resources and industrial relations counsellors) and of CERIC. He contributes to several specialized magazines and electronic media as a recruiting and career management specialist. An expert witness (job search) for the courts, I am also interested in major issues related to workforce availability and employee engagement.