Date: Thursday, April 30, 2020, 12:00 pm – 1:00 pm ET (check your time zone)

Presenter: Tannis Goddard, CEO, MixtMode Consulting

Cost: Free

April 30

May 1

Can’t attend this webinar live? Register and we will send you a recording.


Remote services are now essential to meet the career development and job search needs of clients. Explore evidence-based approaches for designing and delivering remote career development services that blend a variety of technologies. This free webinar will discuss possibilities and ethics for transitioning to remote operations. It will also explore effective design of remote services and strategies to meaningfully engaging clients.

Why You Should Attend

The COVID-19 pandemic has required career development agencies and practitioners to shift services to remote delivery. This change in practice has been swift and new for many. At the same time, there is an unprecedented demand for client support to navigate the changing labour market.

This webinar will introduce frameworks to support remote work with your clients. Drawing from decades of experience providing online services to career and job search clients, Tannis Goddard will explore ethics, service design, online technology tools and delivery techniques.

Webinar Learnings:

  • Understand the ethical considerations that impact remote operations
  • Engage with a model for designing effective remote services including structure, content, activities and interactive engagement
  • Consider strategies for creating rapport and building a strong working alliance with your remote clients
  • Explore technical tools and approaches for blending synchronous and asynchronous communication

Follow-up Webinar: Checking in with Participants (Thursday, May 7, 2020, 12:00 pm – 12:30 pm ET)

We recognize that many of you are experiencing significant scheduling changes and may not be able to attend the live webinar and ask questions. Or, after some reflection, you may have additional questions. So, to give you a chance to interact further with Tannis, we are offering a dedicated 30-minute “check-in” session to address any questions or comments you have.

Webinar Recordings

Tannis Goddard is the CEO of MixtMode Consulting and provides consultation to governments on career services, with a specialization in online career services. She has over 25 years of experience operating career centres in Canada. Tannis led the launch of the first federally funded online career counselling program in 2004 and has since led the successful delivery of online services to a full range of client groups. With keen interest in seeing this delivery option grow in our field, Tannis has been involved in research projects and presented on this topic all over the world. Tannis’ PhD research explores the design and practice of online career interventions. Tannis has been referred to as a “pioneer” by many in the field and enjoys supporting other career practitioners to create effective virtual and remote services.

We are happy to share with you another complimentary free webinar to deepen your knowledge of remote practice, presented in French by Michel Turcotte, who will talk about online counselling at the level of the practitioner and will share key opportunities and risks inherent in these intervention methods. You can learn more and register at: Webinaire gratuit : Accompagnement à distance : Guider les professionnels en développement de carrière sur la pratique en ligne – Le mardi 5 mai 2020 avec Michel Turcotte

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