{"id":59226,"date":"2023-03-07T13:35:54","date_gmt":"2023-03-07T18:35:54","guid":{"rendered":"https:\/\/ceric.ca\/?page_id=59226"},"modified":"2025-01-23T23:40:59","modified_gmt":"2025-01-24T04:40:59","slug":"faq-webinaires","status":"publish","type":"page","link":"https:\/\/ceric.ca\/fr\/evenements-formation\/webinaires\/faq-webinaires\/","title":{"rendered":"FAQ webinaires"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]\r\n\t<div class=\"wprt-spacer clearfix\" data-desktop=\"20\" data-mobi=\"0\" data-smobi=\"0\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<strong>Les webinaires du CERIC sont h\u00e9berg\u00e9s sur Zoom. Qu\u2019est-ce que cela signifie pour vous?<\/strong>[\/vc_column_text]<div class=\"wprt-list clearfix icon-left icon-middle\">\r\n\t\t<div style=\"padding:;margin-bottom:0px;background-color:#ffffff;\">\r\n\t\t\t<span style=\"padding-left:40px;\"><span class=\"icon \">\r\n\t\t\t<i class=\"typcn typcn-input-checked\" style=\"color:#ff683a;font-size:40px;\"><\/i>\r\n\t\t<\/span> <span style=\"\">Une interface plus conviviale<\/span><\/span>\r\n\t\t<\/div>\r\n\t<\/div><div class=\"wprt-list clearfix icon-left icon-middle\">\r\n\t\t<div style=\"padding:;margin-bottom:0px;background-color:#ffffff;\">\r\n\t\t\t<span style=\"padding-left:40px;\"><span class=\"icon \">\r\n\t\t\t<i class=\"typcn typcn-input-checked\" style=\"color:#ff683a;font-size:40px;\"><\/i>\r\n\t\t<\/span> <span style=\"\">La possibilit\u00e9 d\u2019interagir avec les pr\u00e9sentateurs et les participants gr\u00e2ce \u00e0 des options d\u2019interaction avanc\u00e9e<\/span><\/span>\r\n\t\t<\/div>\r\n\t<\/div>[vc_column_text]<strong>Vous trouverez ci-dessous des informations compl\u00e9mentaires ainsi que les questions courantes que nous vous recommandons de consulter\u00a0:<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=\u00a0\u00bbComment compl\u00e9ter votre inscription\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]L&rsquo;inscription \u00e0 nos webinaires comporte deux \u00e9tapes. La premi\u00e8re \u00e9tape consiste \u00e0 vous inscrire sur Eventbrite. Une fois votre inscription confirm\u00e9e, vous recevrez un courriel de confirmation d&rsquo;Eventbrite. Apr\u00e8s cela, vous recevrez un courriel de Zoom contenant votre lien Zoom. Nous vous demandons de ne pas partager votre lien Zoom car un seul appareil connect\u00e9 est autoris\u00e9 par inscription.[\/vc_toggle][vc_toggle title=\u00a0\u00bbProc\u00e9dure d&rsquo;inscription de groupe\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]Le tarif de groupe est disponible lorsqu\u2019un minimum de 5 personnes et plus d&rsquo;une m\u00eame organisation s&rsquo;inscrivent \u00e0 la m\u00eame s\u00e9rie de webinaires. La personne qui ach\u00e8te le billet de groupe doit fournir les informations de chaque individu.<\/p>\n<p>IMPORTANT : Veuillez noter que pour les inscriptions de groupe, chaque personne recevra deux courriels. Veuillez informer vos membres du personnel d&rsquo;ignorer le courriel envoy\u00e9 par Eventbrite et de ne consid\u00e9rer QUE le(s) courriel(s) re\u00e7u de Zoom contenant leur(s) lien(s) vers leur(s) session(s).[\/vc_toggle][vc_toggle title=\u00a0\u00bbComment configurer vos rappels pour ne rien manquer des \u00e9v\u00e9nements\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]Une fois votre inscription confirm\u00e9e, v\u00e9rifiez le courriel de confirmation o\u00f9 vous aurez l\u2019option de marquer le ou les webinaires dans votre calendrier \u00e0 l&rsquo;aide de cet <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Add-to-calendar-1.gif\" target=\"_blank\" rel=\"noopener\">\u00e9l\u00e9ment de calendrier<\/a> afin d\u2019\u00eatre s\u00fbr de ne pas les manquer! Remarque : vous pouvez simplement faire glisser l&rsquo;\u00e9l\u00e9ment de calendrier vers votre agenda Outlook ou votre agenda Gmail et modifier l&rsquo;heure de rappel pr\u00e9f\u00e9r\u00e9e.<\/p>\n<p>Remarque\u00a0: les courriels de rappels seront envoy\u00e9s par Zoom depuis l&rsquo;adresse courriel suivante\u00a0: noreply-zoomevents@zoom.us. Assurez-vous d&rsquo;ajouter cette adresse courriel \u00e0 votre liste de contacts, afin qu&rsquo;elle n&rsquo;aille pas dans votre dossier de courriers ind\u00e9sirables[\/vc_toggle][vc_toggle title=\u00a0\u00bbProc\u00e9dure d&rsquo;attestation de participation en DIRECT\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]Veuillez noter que des certificats de participation individuels sont UNIQUEMENT fournis aux participants inscrits qui assistent au webinaire EN DIRECT. Si vous regardez le webinaire via son enregistrement, vous ne recevrez pas d\u2019attestation de participation. Dans les 24 heures suivant le webinaire en direct, les participants ayant assist\u00e9 au webinaire en direct recevront un certificat de participation. Le certificat de participation sera envoy\u00e9 par certs@gutenbergcerts.com. Assurez-vous d&rsquo;ajouter cette adresse \u00e0 votre liste de contacts afin qu&rsquo;elle ne tombe pas dans votre dossier de courriers ind\u00e9sirables.[\/vc_toggle][vc_toggle title=\u00a0\u00bbComment acc\u00e9der aux documents et aux enregistrements\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]Le mat\u00e9riel et les enregistrements vous seront envoy\u00e9s dans les 48 heures suivant chaque webinaire. Veuillez noter que le processus peut prendre plus de temps si des sous-titres sont ajout\u00e9s aux enregistrements.[\/vc_toggle]\r\n\t<div class=\"wprt-spacer clearfix\" data-desktop=\"10\" data-mobi=\"5\" data-smobi=\"2\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h4><strong>Vous rencontrez des probl\u00e8mes techniques, ou vous avez des pr\u00e9occupations? V\u00e9rifiez les \u00e9l\u00e9ments suivants :<\/strong><\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=\u00a0\u00bbJ&rsquo;ai inscrit mes coll\u00e8gues \u00e0 un tarif groupe, mais il leur ait demand\u00e9 de se connecter \u00e0 EventBrite afin de r\u00e9clamer leur ticket\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]Veuillez noter que pour les inscriptions de groupe, chaque personne recevra deux courriels. Veuillez informer vos membres du personnel d&rsquo;ignorer le courriel envoy\u00e9 par Eventbrite et de ne consid\u00e9rer QUE le courriel re\u00e7u de Zoom.[\/vc_toggle][vc_toggle title=\u00a0\u00bbJe n&rsquo;ai pas re\u00e7u mon attestation de pr\u00e9sence\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]Veuillez noter que des certificats de participation individuels sont UNIQUEMENT fournis aux participants inscrits qui assistent au webinaire EN DIRECT. Si vous regardez le webinaire via son enregistrement, vous ne recevrez pas d\u2019attestation de participation. Dans les 24 heures suivant le webinaire en direct, les participants ayant assist\u00e9 au webinaire en direct recevront un certificat de participation. Le certificat de participation sera envoy\u00e9 par certs@gutenbergcerts.com. Assurez-vous d&rsquo;ajouter cette adresse \u00e0 votre liste de contacts afin qu&rsquo;elle ne tombe pas dans votre dossier de courriers ind\u00e9sirables.<\/p>\n<p>Si vous ne trouvez toujours pas votre certificat de participation apr\u00e8s avoir v\u00e9rifi\u00e9 votre dossier de courriers ind\u00e9sirables, veuillez nous envoyer un courriel \u00e0 <a href=\"mailto:apprentissage@ceric.ca\">apprentissage@ceric.ca<\/a> avec le nom et la date du webinaire auquel vous avez assist\u00e9.[\/vc_toggle][\/vc_column][\/vc_row][vc_row disable_element=\u00a0\u00bbyes\u00a0\u00bb][vc_column][vc_column_text]<\/p>\n<h4>1. What\u2019s new with CERIC webinars?<\/h4>\n<p>In response to popular request, CERIC <strong>PAID <\/strong>webinars are now moved to the Zoom Event platform! What does this change mean for you?<\/p>\n<ul>\n<li>A user-friendly interface<\/li>\n<li>The ability to better interact with presenters and attendees through new engagement options<\/li>\n<li>Access to a conference lobby before and after the sessions with the ability to discuss content with peers<\/li>\n<\/ul>\n<p>[\/vc_column_text]\r\n\t<div class=\"wprt-spacer clearfix\" data-desktop=\"40\" data-mobi=\"0\" data-smobi=\"0\"><\/div>[\/vc_column][\/vc_row][vc_row disable_element=\u00a0\u00bbyes\u00a0\u00bb][vc_column][vc_column_text]<\/p>\n<h4>2. What are the changes you can expect in both the registration process and live participation?<\/h4>\n<p>As with any changes, you may find your registration or participation process a little different at first. Be sure to register in advance so we can best assist you with this upgraded experience! What changes can you expect?[\/vc_column_text]\r\n\t<div class=\"wprt-spacer clearfix\" data-desktop=\"20\" data-mobi=\"0\" data-smobi=\"0\"><\/div>[\/vc_column][\/vc_row][vc_row disable_element=\u00a0\u00bbyes\u00a0\u00bb][vc_column]\r\n\t<div class=\"wprt-accordions style-1\"><div class=\"accordion\"><div class=\"mfn-acc accordion_wrapper \">G\u00e9n\u00e9ralement, oui ! Nous reconnaissons que les professionnels du d\u00e9veloppement de carri\u00e8re sont int\u00e9ress\u00e9s par nos programmes \u00e0 travers le monde et sommes heureux de partager notre \u00e9ducation avec tous ceux qui sont int\u00e9ress\u00e9s.<\/p>\n<p>Les webinaires gratuits du CERIC sont disponibles pour tous les pays (tant que l\u2019acc\u00e8s au pays n\u2019est pas restreint par Zoom Events). Malheureusement, nos webinaires payants sont limit\u00e9s aux pays\/r\u00e9gions auxquels Zoom Events est propos\u00e9. Si vous rencontrez des difficult\u00e9s pour vous inscrire, <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/4403179347341-Geographic-availability-for-attending-Zoom-Events\" target=\"_blank\" rel=\"noopener\">veuillez v\u00e9rifier si votre pays figure sur cette liste<\/a>.<\/div><\/div>\n<div class=\"accordion\"><div class=\"mfn-acc accordion_wrapper \">Pour rendre les webinaires plus attrayants, vous aurez la possibilit\u00e9 d&rsquo;allumer\/\u00e9teindre votre webcam. Veuillez noter que votre micro sera \u00e9teint lors de votre entr\u00e9e et que les options pour l&rsquo;activer seront limit\u00e9es en fonction des pr\u00e9f\u00e9rences et des plans du pr\u00e9sentateur.<\/div><\/div>\n<div class=\"accordion\"><div class=\"mfn-acc accordion_wrapper \">You\u2019ll be prompted to sign in using your Zoom account. <strong>When registering, you<\/strong> <strong><a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Log-in-at-events.zoom_.us_.jpeg\" target=\"_blank\" rel=\"noopener\">must log in with the Zoom account you\u2019ll use on the day of the webinar<\/a><\/strong>. Access to the webinar and confirmation details will only go to the e-mail associated with this Zoom account. If needed, you can easily create a new Zoom account for free.<\/p>\n<p>Once you register, <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Add-to-calendar-1.gif\" target=\"_blank\" rel=\"noopener\">check your zoom account email for confirmation and mark the webinar(s) in your calendar using this calendar item<\/a>. You\u2019ll be prompted to add each session in the webinar series to your calendar. We recommend you turn on reminders so you don\u2019t miss the webinars! Note: you can simply drag the calendar item to your Outlook agenda or Gmail agenda and edit the preferred reminder time.<\/p>\n<p>Note: Confirmation and reminder emails will be sent from Zoom using the following email address: <a href=\"mailto:noreply-zoomevents@zoom.us\">noreply-zoomevents@zoom.us<\/a>. Make sure you add this email address to your contact list, so it won\u2019t go to your junk mail folder.<\/div><\/div>\n<div class=\"accordion\"><div class=\"mfn-acc accordion_wrapper \">The group rate is only available when 5 people or more from the same organization register for the same webinar series.<\/p>\n<p>Previously, one person could register several team members on their behalf using the same registration page and make one single payment. It is not possible anymore. <strong>From now on, each group member will need to register and pay independently. <\/strong>Important: <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Group-registration.gif\">Each group member must register with their email address associated with their Zoom account<\/a>, or each would have to create a new account if they don\u2019t have one. You must get invoiced if your organization wants to make one single payment. Contact us at <a class=\"c-link\" tabindex=\"-1\" href=\"mailto:webinars@ceric.ca\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"mailto:webinars@ceric.ca\" data-sk=\"tooltip_parent\" aria-haspopup=\"menu\" aria-expanded=\"false\" data-remove-tab-index=\"true\">webinars@ceric.ca<\/a>, and we\u2019ll inform you of the invoice procedure. Payment Policy:\u00a0 Please note that payment must be received within 30 days to complete your registration.<\/div><\/div>\n<div class=\"accordion\"><div class=\"mfn-acc accordion_wrapper \">Once you register, <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Add-to-calendar-1.gif\" target=\"_blank\" rel=\"noopener\">check your zoom account email for confirmation and mark the webinar(s) in your calendar using this calendar item<\/a>. You\u2019ll be prompted to add each session in the webinar series to your calendar. We recommend you turn on reminders so you don\u2019t miss the webinars! Note: you can simply drag the calendar item to your Outlook agenda or Gmail agenda and edit the preferred reminder time.<\/div><\/div>\n<div class=\"accordion\"><div class=\"mfn-acc accordion_wrapper \">To make the webinars more engaging, you will have the possibility to turn on\/off your webcam. Please note that <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Mute-upon-entry.jpg\" target=\"_blank\" rel=\"noopener\">your mic will be turned off upon your entry<\/a> and the options for activating it will be limited based on presenter preferences and plans.<\/div><\/div>\n<div class=\"accordion\"><div class=\"mfn-acc accordion_wrapper \"><a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Accessing-the-event.png\" target=\"_blank\" rel=\"noopener\">Open the webinar session you\u2019ve saved in your calendar and open the link to the Zoom event, OR you can access the event through the \u201cview ticket\u201d button in the email associated with your Zoom account<\/a>.<\/p>\n<p>If you see this <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Accessing-with-the-wrong-account.png\" target=\"_blank\" rel=\"noopener\">error message<\/a>, switch to the Zoom account you used to register for the webinar(s) instead and try again.<\/p>\n<p>Once you arrive at the Zoom event page, navigate to the upcoming session. If you arrive before the starting date and time of the session, you will see a countdown indicating to you when the session will start. When the session is in progress, an \u201cin progress\u201d bar should be illuminated. <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Join-buttons-both.png\" target=\"_blank\" rel=\"noopener\">Select the <strong>\u201cJoin\u201d<\/strong> button.<\/a><\/p>\n<p>You may experience this <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/waiting-screen.png\" target=\"_blank\" rel=\"noopener\">waiting screen<\/a> before you\u2019re prompted to join. Please wait for the webinar to start if that is the case. Once the event has started, you will enter the waiting room, pending the presenters and organizer moving you to the main room.<\/div><\/div>\n<div class=\"accordion\"><div class=\"mfn-acc accordion_wrapper \">The <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Zoom-lobby.gif\" target=\"_blank\" rel=\"noopener\">Zoom Events lobby<\/a> is a great place to:<\/p>\n<ul>\n<li>Review information about the webinar series<\/li>\n<li>See &amp; interact with who\u2019s registered<\/li>\n<li>Ask questions or discuss concepts before or after the session<\/li>\n<li>Access materials for the webinar before\/after each session<\/li>\n<\/ul>\n<p>Access to the lobby will be deactivated a month after the webinars series is done.<\/div><\/div>\n<div class=\"accordion\"><div class=\"mfn-acc accordion_wrapper \">Within 24 hours following the live webinar, participants who attended the webinar <b data-stringify-type=\"bold\">live<\/b> will receive a certificate of attendance. Certificate of attendance will be sent from <a class=\"c-link\" href=\"mailto:certs@gutenbergcerts.com\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"mailto:certs@gutenbergcerts.com\" data-sk=\"tooltip_parent\" aria-haspopup=\"menu\" aria-expanded=\"false\">certs@gutenbergcerts.com<\/a>. Make sure to add this address to your contact list so it won\u2019t fall under your junk folder.<\/div><\/div>\n<div class=\"accordion\"><div class=\"mfn-acc accordion_wrapper \">Materials and recordings will also be shared in the lobby within 24 hours of the final webinar of the series. Please note that access to the lobby and recordings will only be available for one month.<\/div><\/div>\n<\/div>[\/vc_column][\/vc_row][vc_row][vc_column]\r\n\t<div class=\"wprt-spacer clearfix\" data-desktop=\"25\" data-mobi=\"0\" data-smobi=\"0\"><\/div>[vc_column_text]<\/p>\n<p style=\"text-align: right;\"><a href=\"https:\/\/ceric.ca\/fr\/evenements\/webinaires\/\">Retourner \u00e0 la page des webinaires<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column offset=\u00a0\u00bbvc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs\u00a0\u00bb][vc_row_inner][vc_column_inner][vc_toggle title=\u00a0\u00bbA new registration process using your Zoom profile\u00a0\u00bb]You\u2019ll be prompted to sign in using your zoom account. <strong>When registering, you<\/strong> <strong><a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Log-in-at-events.zoom_.us_.jpeg\" target=\"_blank\" rel=\"noopener\">must log in with the zoom account you\u2019ll use on the day of the webinar<\/a><\/strong>. Access to the webinar and confirmation details will only go to the e-mail you\u2019re using at this stage. If needed, you can easily create a new Zoom account for free.<\/p>\n<p>Once you register, <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Add-to-calendar-1.gif\" target=\"_blank\" rel=\"noopener\">check your zoom account e-mail for confirmation and mark the webinar(s) in your calendar using the attached calendar item<\/a>. You\u2019ll be prompted to add each session in the webinar series to your calendar. We recommend you turn on reminders so you don\u2019t miss the webinars! Note: you can simply drag the calendar item to your Outlook agenda or Gmail agenda and edit the preferred time to be reminded of.<\/p>\n<p>Note: Confirmation and reminder emails will be sent from Zoom using the following email address: <a href=\"mailto:noreply-zoomevents@zoom.us\">noreply-zoomevents@zoom.us<\/a> make sure you add this email address to your contact list, so it won\u2019t go to your junk mail folder.[\/vc_toggle][vc_toggle title=\u00a0\u00bbA new group registration procedure\u00a0\u00bb]Previously, one person could register several team members on the same registration page and pay the appropriate amount. From now on, <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Group-registration.gif\" target=\"_blank\" rel=\"noopener\"><strong>each group&rsquo;s member<\/strong> will need to register on their own<\/a>. Please note that the group rate is only available when 5 people or more from the same organization register for the same webinar series.[\/vc_toggle][vc_toggle title=\u00a0\u00bbA new way to receive and set up your reminders so you don\u2019t miss the events!\u00a0\u00bb]Once you register, <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Add-to-calendar.gif\" target=\"_blank\" rel=\"noopener\">check your zoom account e-mail for confirmation and mark the webinar(s) in your calendar using the attached calendar item<\/a>. You\u2019ll be prompted to add each session in the webinar series to your calendar. We recommend you turn on reminders so you don\u2019t miss the webinars! Note: you can simply drag the calendar item to your Outlook agenda or Gmail agenda and edit the preferred time to be reminded of.[\/vc_toggle][vc_toggle title=\u00a0\u00bbMore options to participate\u00a0\u00bb]To make the webinars more engaging, you will have the possibility to turn on\/off your webcam. Please note that <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Mute-upon-entry.jpg\" target=\"_blank\" rel=\"noopener\">your mic will be turned off upon your entry<\/a> and the options for activating it will be limited based on presenter preferences and plans.[\/vc_toggle][vc_toggle title=\u00a0\u00bbA new way to join the live session\u00a0\u00bb]<a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Accessing-the-event.png\" target=\"_blank\" rel=\"noopener\">Open the webinar session you\u2019ve saved in your calendar and open the link to the Zoom event, OR you can access the event through the \u201cview ticket\u201d button in the e-mail associated with your zoom account<\/a>.<\/p>\n<p>If you see this <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Accessing-with-the-wrong-account.png\" target=\"_blank\" rel=\"noopener\">error message<\/a>, switch to the zoom account you used to register for the webinar(s) instead and try again.<\/p>\n<p>Once you arrive at the Zoom event page, navigate to the upcoming session. If you arrive before the starting date and time of the session, you will see a countdown indicating to you when the session will start. When the session is in progress, an \u201cin progress\u201d bar should be illuminated. <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Join-buttons-both.png\" target=\"_blank\" rel=\"noopener\">Select the <strong>\u201cJoin\u201d<\/strong> button.<\/a><\/p>\n<p>You may experience this <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/waiting-screen.png\" target=\"_blank\" rel=\"noopener\">waiting screen<\/a> before you\u2019re prompted to join. Please wait for the webinar to start if that is the case. Once the event has started, you will enter the waiting room, pending the presenters and organizer moving you to the main room.[\/vc_toggle][vc_toggle title=\u00a0\u00bbAccess to a lobby before and after the sessions with the ability to discuss concepts with peers\u00a0\u00bb]The Zoom Events lobby is a great place to:<\/p>\n<ul>\n<li>review information about the webinar series<\/li>\n<li>see &amp; interact with who\u2019s registered<\/li>\n<li>Ask questions or discuss concepts before or after the session<\/li>\n<li>Access materials for the webinar before\/after each session<\/li>\n<\/ul>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"size-medium wp-image-56950 aligncenter\" src=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Zoom-lobby-300x169.gif\" alt=\"\" width=\"300\" height=\"169\" srcset=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Zoom-lobby-300x169.gif 300w, https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Zoom-lobby-1024x576.gif 1024w, https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Zoom-lobby-768x432.gif 768w, https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Zoom-lobby-870x489.gif 870w, https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Zoom-lobby-600x338.gif 600w, https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Zoom-lobby-480x270.gif 480w\" sizes=\"(max-width:767px) 300px, 300px\" \/><\/p>\n<p>Access to the lobby will be deactivated a month after the webinars series is done.[\/vc_toggle][vc_toggle title=\u00a0\u00bbA new certificate of participation procedure\u00a0\u00bb]Within 24 hours following the live webinar, participants who attended the webinar <b data-stringify-type=\"bold\">live<\/b> will receive a certificate of attendance. Certificate of attendance will be sent from <a class=\"c-link\" href=\"mailto:certs@gutenbergcerts.com\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"mailto:certs@gutenbergcerts.com\" data-sk=\"tooltip_parent\" aria-haspopup=\"menu\" aria-expanded=\"false\">certs@gutenbergcerts.com<\/a>. Make sure to add this address to your contact list so it won\u2019t fall under your junk folder.[\/vc_toggle][vc_toggle title=\u00a0\u00bbA new way to access materials and recordings\u00a0\u00bb]Materials and recordings will also be shared in the lobby within 24 hours of the final webinar of the series. Please note that access to the lobby and recordings will only be available for one month.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner]\r\n\t<div class=\"wprt-spacer clearfix\" data-desktop=\"25\" data-mobi=\"20\" data-smobi=\"20\"><\/div>[vc_row_inner][vc_column_inner offset=\u00a0\u00bbvc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs\u00a0\u00bb]<hr class=\"no_line\" style=\"margin: 0 auto 0px auto\"\/>\n\r\n\t<div class=\"wprt-spacer clearfix\" data-desktop=\"25\" data-mobi=\"0\" data-smobi=\"0\"><\/div>[vc_column_text]<\/p>\n<h4>A new registration process using your Zoom profile<\/h4>\n<p>You\u2019ll be prompted to sign in using your zoom account. <strong>When registering, you<\/strong> <strong><a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Log-in-at-events.zoom_.us_.jpeg\" target=\"_blank\" rel=\"noopener\">must log in with the zoom account you\u2019ll use on the day of the webinar<\/a><\/strong>. Access to the webinar and confirmation details will only go to the e-mail you\u2019re using at this stage. If needed, you can easily create a new Zoom account for free.<\/p>\n<p>Once you register, <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Add-to-calendar-1.gif\" target=\"_blank\" rel=\"noopener\">check your zoom account e-mail for confirmation and mark the webinar(s) in your calendar using the attached calendar item<\/a>. You\u2019ll be prompted to add each session in the webinar series to your calendar. We recommend you turn on reminders so you don\u2019t miss the webinars! Note: you can simply drag the calendar item to your Outlook agenda or Gmail agenda and edit the preferred time to be reminded of.<\/p>\n<p>Note: Confirmation and reminder emails will be sent from Zoom using the following email address: <a href=\"mailto:noreply-zoomevents@zoom.us\">noreply-zoomevents@zoom.us<\/a> make sure you add this email address to your contact list, so it won\u2019t go to your junk mail folder.[\/vc_column_text]\r\n\t<div class=\"wprt-spacer clearfix\" data-desktop=\"25\" data-mobi=\"0\" data-smobi=\"0\"><\/div>[vc_column_text]<\/p>\n<h4>A new group registration procedure<\/h4>\n<p>Previously, one person could register several team members on the same registration page and pay the appropriate amount. From now on, <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Group-registration.gif\" target=\"_blank\" rel=\"noopener\"><strong>each group&rsquo;s member<\/strong> will need to register on their own<\/a>. Please note that the group rate is only available when 5 people or more from the same organization register for the same webinar series.[\/vc_column_text]\r\n\t<div class=\"wprt-spacer clearfix\" data-desktop=\"25\" data-mobi=\"20\" data-smobi=\"20\"><\/div>[vc_column_text]<\/p>\n<h4>A new way to receive and set up your reminders so you don\u2019t miss the events<\/h4>\n<p>Once you register, <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Add-to-calendar.gif\" target=\"_blank\" rel=\"noopener\">check your zoom account e-mail for confirmation and mark the webinar(s) in your calendar using the attached calendar item<\/a>. You\u2019ll be prompted to add each session in the webinar series to your calendar. We recommend you turn on reminders so you don\u2019t miss the webinars! Note: you can simply drag the calendar item to your Outlook agenda or Gmail agenda and edit the preferred time to be reminded of.[\/vc_column_text]\r\n\t<div class=\"wprt-spacer clearfix\" data-desktop=\"25\" data-mobi=\"20\" data-smobi=\"20\"><\/div>[vc_column_text]<\/p>\n<h4>A new way to join the live session<\/h4>\n<p><a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Accessing-the-event.png\" target=\"_blank\" rel=\"noopener\">Open the webinar session you\u2019ve saved in your calendar and open the link to the Zoom event, OR you can access the event through the \u201cview ticket\u201d button in the e-mail associated with your zoom account<\/a>.<\/p>\n<p>If you see this <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Accessing-with-the-wrong-account.png\" target=\"_blank\" rel=\"noopener\">error message<\/a>, switch to the zoom account you used to register for the webinar(s) instead and try again.<\/p>\n<p>Once you arrive at the Zoom event page, navigate to the upcoming session. If you arrive before the starting date and time of the session, you will see a countdown indicating to you when the session will start. When the session is in progress, an \u201cin progress\u201d bar should be illuminated. <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Join-buttons-both.png\" target=\"_blank\" rel=\"noopener\">Select the <strong>\u201cJoin\u201d<\/strong> button.<\/a><\/p>\n<p>You may experience this <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/waiting-screen.png\" target=\"_blank\" rel=\"noopener\">waiting screen<\/a> before you\u2019re prompted to join. Please wait for the webinar to start if that is the case. Once the event has started, you will enter the waiting room, pending the presenters and organizer moving you to the main room.[\/vc_column_text]\r\n\t<div class=\"wprt-spacer clearfix\" data-desktop=\"25\" data-mobi=\"20\" data-smobi=\"20\"><\/div>[vc_column_text]<\/p>\n<h4>More options to participate<\/h4>\n<p>To make the webinars more engaging, you will have the possibility to turn on\/off your webcam. Please note that <a href=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Mute-upon-entry.jpg\" target=\"_blank\" rel=\"noopener\">your mic will be turned off upon your entry<\/a> and the options for activating it will be limited based on presenter preferences and plans.[\/vc_column_text]\r\n\t<div class=\"wprt-spacer clearfix\" data-desktop=\"25\" data-mobi=\"20\" data-smobi=\"20\"><\/div>[vc_column_text]<\/p>\n<h4>Access to a lobby before and after the sessions with the ability to discuss concepts with peers<\/h4>\n<p>The Zoom Events lobby is a great place to:<\/p>\n<ul>\n<li>review information about the webinar series<\/li>\n<li>see &amp; interact with who\u2019s registered<\/li>\n<li>Ask questions or discuss concepts before or after the session<\/li>\n<li>Access materials for the webinar before\/after each session<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-56950 size-medium\" title=\"Webinar Screenshot CERIC\" src=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Zoom-lobby-300x169.gif\" alt=\"webinar-screenshot\" width=\"300\" height=\"169\" srcset=\"https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Zoom-lobby-300x169.gif 300w, https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Zoom-lobby-1024x576.gif 1024w, https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Zoom-lobby-768x432.gif 768w, https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Zoom-lobby-870x489.gif 870w, https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Zoom-lobby-600x338.gif 600w, https:\/\/ceric.ca\/wp-content\/uploads\/2022\/09\/Zoom-lobby-480x270.gif 480w\" sizes=\"(max-width:767px) 300px, 300px\" \/><\/p>\n<p>Access to the lobby will be deactivated a month after the webinars series is done.[\/vc_column_text]\r\n\t<div class=\"wprt-spacer clearfix\" data-desktop=\"25\" data-mobi=\"20\" data-smobi=\"20\"><\/div>[vc_column_text]<\/p>\n<h4>A new certificate of participation procedure<\/h4>\n<p>Within 24 hours following the live webinar, participants who attended the webinar <b data-stringify-type=\"bold\">live<\/b> will receive a certificate of attendance. Certificate of attendance will be sent from <a href=\"mailto: certs=gutenbergcerts.com@mg.gutenbergcerts.com\">certs=gutenbergcerts.com@mg.gutenbergcerts.com<\/a>. Make sure to add this address to your contact list so it won\u2019t fall under your junk folder.[\/vc_column_text]\r\n\t<div class=\"wprt-spacer clearfix\" data-desktop=\"25\" data-mobi=\"20\" data-smobi=\"20\"><\/div>[vc_column_text]<\/p>\n<h4>A new way to access materials and recordings<\/h4>\n<p>Materials and recordings will also be shared in the lobby within 24 hours of the final webinar of the series. Please note that access to the lobby and recordings will only be available for one month.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]\r\n\t<div class=\"wprt-spacer clearfix\" data-desktop=\"40\" data-mobi=\"0\" data-smobi=\"0\"><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Les webinaires du CERIC sont h\u00e9berg\u00e9s sur Zoom. Qu\u2019est-ce que cela signifie pour vous?[\/vc_column_text][vc_column_text]Vous trouverez ci-dessous des informations compl\u00e9mentaires ainsi que les questions courantes que<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":8316,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"h5ap_radio_sources":[],"footnotes":""},"class_list":["post-59226","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQ webinaires - CERIC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ceric.ca\/fr\/evenements-formation\/webinaires__trashed\/faq-webinaires\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ webinaires\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Les webinaires du CERIC sont h\u00e9berg\u00e9s sur Zoom. 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