Unit: Marketing and Communications
Reporting to: Director, Technology and Design, Marketing and Communications
Management/Non-management: Non-management
Duration: Full-time (35 hours per week for 8 weeks), starting early July 2026
Compensation: $20.00/hour
Date established or amended: June 2026
Location: Hybrid (Toronto) or Remote within the GTA
CERIC is committed to providing a flexible, safe and accessible workspace that supports productivity and well-being. We offer a hybrid work environment, combining remote and in-person work at our Toronto office (2 St. Clair Ave E). Employees are expected to work onsite regularly, typically one day per week at present, with the frequency subject to adjustment as organizational needs evolve. While some flexibility in the workday can be accommodated, employees are expected to meet milestones, deliverables and attend internal and external meetings as required. Employees must have dependable internet access and a dedicated, quiet and safe workspace to perform their duties effectively when working remotely.

About Us:

As the leading Canadian organization to support education and research in career counselling and career development, CERIC is committed to provide a collaborative work environment grounded in respect for diversity of lived experience and opinion and recognizes the many ways that leadership is demonstrated through the skills and abilities of its staff and volunteers. CERIC is committed to racial justice and reconciliation. As CERIC furthers the goals and vision of The Counselling Foundation of Canada CERIC and Foundation staff are cross-appointed to both organizations.

Position Summary  

Reporting to the Director, Technology and Design, Marketing and Communications, the Digital & web content specialist provides hands-on support for CERIC’s marketing, learning and advocacy activities. This position assists with digital content updates, interestholder research and outreach, and the co-ordination of webinars and Learning Hub offerings. The specialist supports the promotion of CERIC’s projects, publications and the Cannexus conference, ensuring quality and consistency in all communications while contributing to the effective day-to-day implementation of marketing and communications operations.

  • Web Content Management: Execute web edits, page cleanups, and content updates across CERIC’s family of websites , focusing on news, publications, past Cannexus pages and archive/resource sections.

  • Digital Asset Maintenance: Support day-to-day website maintenance by uploading or replacing PDFs, images, promotional ads and publication links.

  • Site Architecture Support: Implement routine updates to layout and navigational elements, including dates, breadcrumbs, buttons, links and overall page structure.

  • Quality Assurance & UX Optimization: Identify and resolve formatting inconsistencies, broken layout issues, and mobile optimization flaws to improve the overall user experience.

  • Pre- & Post-Launch QA: Support quality control workflows by thoroughly checking English and French-side web pages both before and after updates are deployed.

  • Task & Workflow Coordination: Help organize, track, and complete website-related action items within Asana to ensure efficient task management.

  • Bilingual Web Support: Handle website fixes and updates on both English and French-side properties as needed, utilizing provided guidance.

  • Other duties as assigned

Joint Accountabilities

  • Web and online platforms administration: Director, Technology and Design
  • Cannexus: Manager, Events, Learning and Development
  • Marketing and Communications: Senior Director, Marketing and Communications
  • Research content: Senior Manager, Research and Initiatives
  • CareerWise posting backup – Lead, Content, Learning and Development

Education and Experience

  • Post-secondary education in Marketing, Web Development and Design, Digital Media
  • One to two years of experience and knowledge of website and marketing fundamentals
  • Bilingual (English/French) an asset

CERIC Competencies

CERIC has identified six competencies for this role: Results Orientation, Communications, Performance Productivity and Planning, Continuous Improvement and Adaptability, Team Orientation and Work Commitment and Projects a Positive Image. The person in this role will demonstrate the capacity to consistently meet CERIC competency expectations at the early to mid-career level.

Skills and Qualifications

  • CMS & Technical Skills: Experience managing and updating web content within WordPress (or similar CMS platforms), paired with a foundational understanding of HTML and CSS to handle layout and structural fixes.

  • Project & Workflow Management: Exceptional organizational and time management skills, with practical experience tracking action items and coordinating workflows in Asana or similar task-management tools.

  • Quality Assurance & Attention to Detail: Sharp attention to detail with a proven ability to perform thorough quality assurance (QA) checks, identify user experience (UX) inconsistencies, and audit pages for mobile optimization.

  • Digital Asset Preparation: Proficiency with MS Office and digital design tools—such as Canva or Adobe Creative Suite (Photoshop, InDesign, Illustrator)—to support the maintenance and uploading of images, ads, and PDFs.

  • Bilingualism: Bilingualism (English/French) is a strong asset, specifically for reviewing text consistency and executing web fixes across both English and French-side digital properties.

  • Communication & Content Formatting: Strong verbal and written communication skills, with the capability to accurately support web postings, article updates, and listicle layouts.

  • Digital & Marketing Platforms: Familiarity with social media platforms, data management, and email marketing systems (including Mailchimp and Salesforce).

  • Collaborative Problem-Solving: A creative, proactive thinker with strong initiative who can work independently to clear task lists and collaboratively with colleagues on broader brand initiatives.

  • AI Tool Literacy: Awareness of the ethical and responsible use of AI-assisted tools in communications and marketing contexts.

  • CERIC Competency: Demonstrated capacity to consistently meet CERIC competency expectations at the Early Career level.

CERIC’s values are Inclusivity, Accessibility, Collaboration, Diversity, Integrity and Aspiration. We prioritize equity, diversity, and inclusion not only in our programs but also as an employer. Our team consists of individuals with diverse strengths, experiences, and backgrounds, all sharing a passion for advancing meaningful projects. All of our employees’ points of view are key to our success. We are committed to racial justice and reconciliation. For this role, we will be actively prioritizing individuals from underrepresented groups (including women, gender minorities, persons with disabilities, Indigenous Peoples, Black individuals, racialized individuals and individuals from 2SLGBTQIA+ communities) to apply for this position.

Additionally, this position is being funded in part by the Canada Summer Jobs program. As such, the hire MUST be: 

  • between 15 and 30 years of age (inclusive) at the start of employment; 
  • Canadian citizens, permanent residents, or persons to whom refugee protection has been conferred under the Immigration and Refugee Protection Act; 
  • and have a valid Social Insurance Number at the start of employment and be legally entitled to work according to the relevant provincial or territorial legislation and regulations. 

*International students are not eligible. 

How to Apply

Send an email to Norman Valdez, Director, Technology and Design, Marketing and Communications by Wednesday, July 1, 2026 (or until filled). The email must include:

  1. Subject “Digital & web content specialist application”
  2. Resume
  3. Cover letter