Last updated April 5, 2022


CERIC is a charitable organization (funded primarily by The Counselling Foundation of Canada) whose mandate is to advance education and research in career counselling and career development to increase the economic and social well-being of Canadians. CERIC achieves its mission through education, research and advocacy, including through its CareerWise and (in collaboration with Societe GRICS) OrientAction sites and publications to provide top career development news and views; hosting  Cannexus (Canada’s largest bilingual career development conference); publishing the Canadian Journal of Career Development (in collaboration with Memorial University); publishing books related to career development; offering webinars and other learning activities, funding research and learning projects to develop innovative resources to build the knowledge and skills of diverse career and employment professionals; and conducting surveys related to career development. This Privacy Policy explains how personal information about you may be collected, used, shared or stored by “CERIC” as a consequence of your activities on this Site (the “Site”) or other interactions with CERIC, both offline and online, including through social media. We urge you to read it carefully. 

At CERIC, we treat your personal information with the utmost respect and in accordance with this Privacy Policy. As further described below, we will NEVER SELL, TRADE, RENT OR LICENSE PERSONAL INFORMATION THAT YOU PROVIDE TO US. 

By subscribing to any of our publications, registering for any of our conferences, or otherwise accessing this Site or providing personal information to CERIC, you agree to the terms of this Privacy Policy. 

From time to time CERIC may introduce or modify its products or services and may change this Privacy Policy by notifying you via this Site. You agree to review this Privacy Policy from time to time so that you will be aware of any changes. 


Canadian law governs the collection, use, disclosure and other handling of personal information in a manner that recognizes individuals’ right of privacy with respect to their personal information. 

The federal Personal Information Protection and Electronic Documents Act (“PIPEDA”) sets out rules and principles for the management of personal information by organizations in the course of commercial activities. 

The type of personal information that is protected by law includes almost any information about an identifiable individual, such as your name, address, telephone number, age, sex, marital status and nationality but may exclude certain types of business or employment related information such as the name, title, business address or telephone number of an employee of an organization when used in relation to their employment. 

PIPEDA provides certain fundamental principles which apply to the collection, use and disclosure of your personal information. One of the most significant, is that your personal information generally cannot be collected, used or disclosed without your consent. It also allows you to find out why your personal information is being collected, how it is being used, where it’s being stored and to whom it’s disclosed. It requires the use of appropriate safeguards to secure your personal information. It also grants you access to your personal information and provides mechanisms for ensuring compliance. 


We limit the collection of your personal information to that which is required or permitted by law. We collect such personal information as is required for the purposes identified by us in this Privacy Policy or identified by us at the time that we collect the information from you. 

For example, when you register for one of our conferences, webinars or publications, you may be requested to supply certain registration information (“Registration Information”), including without limitation your name, email address, occupation, title or other employment information, mailing address, and telephone number, so we can register you for and provide the applicable activity to you. 

We will store your Registration Information in our database to allow us to serve you better with respect to the conference, webinar, publication or other activity, and future interactions with CERIC. Your Registration Information may also be used by us to contact you about other products or services, such as future conferences, webinars or publications, that we or our partners offer and that may be of interest to you. 

The purposes for which we collect any information will be as set out in this Privacy Policy or as otherwise expressly communicated to you before we collect the information or else as permitted or required by law. 


Registration Information is collected primarily to provide you with the goods or services you specifically registered for and to determine if there are any other goods or services we or our partners offer which you may be interested in. 

Registration Information may also be used to determine appropriate new features, content or services for this Site, to provide advertisers and business partners with aggregate but NOT personally identifiable information about our customers and their preferences, including statistical information about the source of visitors, sales, traffic patterns and use of services. 

When information is collected from you by us as a part of an online or email survey, the collected information is used on an aggregated basis only. 

If you contact us, we may keep a record of the correspondence but we do not make any use of the email address or other contact information, other than to respond to the communication. 


We do not collect, use or disclose your personal information without your consent except where required or permitted by law. 

For example, we may disclose personal information without your knowledge or consent to a lawyer or other advisor representing us, to collect a debt, to comply with a subpoena, warrant or other court order or rules, or as required for the investigation or enforcement of laws. Where a request for personal information is made by an organization claiming lawful authority for the request, we will take reasonable steps to ensure that the requesting party properly identifies its legal authority.  

We will generally obtain your consent electronically on our Site. However, it may also be obtained in writing or verbally. In determining the appropriate form of consent, we will consider the sensitivity of and reasonable expectations regarding the personal information. 

We will not require you to consent to the collection, use or disclosure of personal information as a condition to the supply of any products or services, except to the extent reasonably required to fulfill the purposes identified in this Privacy Policy (for example, to register you for a conference) or otherwise identified at the time that we collect your personal information. 

You may withdraw your consent to the continued collection, use or disclosure of your personal information by us at any time by sending an email to, but such a request would be subject to legal or contractual restrictions. We would also require reasonable advance notice to effect any requested changes. A request that we no longer collect or use your personal information may mean that we will no longer have practical means to provide you with our services or products. You may lose certain functionality when visiting the Site, including functionality that depends on anonymous information such as the placement of cookies. 


We will not sell, trade, rent or license personal information that you provide to us.  

We may use third party service providers to process credit card transactions and to provide certain services on our behalf, such as to handle our bulk mailings. Third party service providers are required to comply with privacy laws and principles comparable to ours. All credit card transactions are completed using secure electronic encryption. 

If CERIC collaborates with other organizations for an activity, we will only disclose your personal information to such organization if we informed you about such disclosure at the time of registration for such activity or we are otherwise permitted to do so.   

We may disclose your personal information to third parties who acquire all or a substantial part of our business, including by merger, amalgamation, a sale of our assets or in the unlikely event of bankruptcy. Subject to a court order, at the time of such merger, amalgamation, sale or bankruptcy, we would contractually require any resulting entity that obtains your personal information to comply with its obligations under PIPEDA regarding your personal information, including the applicable terms and conditions of this Privacy Policy. 


You can visit this Site without telling us who you are and without providing us with any information about yourself. However, certain anonymous information (“Anonymous Information”) may be collected by us automatically. Our Web server may collect the IP address and the name of the Internet service provider (“ISP”) associated with the computer from which you accessed this Site, the type and version of Web browser and operating system that you are using, and the address of the Web Site that you visited prior to this Site. If your Web browser is configured to accept cookies, we may place either temporary cookies (only until you exit your current browser window) or permanent cookies (until you manually disable or delete the cookie using your browser software) on your computer. A “cookie” is a small piece of information that our Web server automatically sends to your browser for storage on your computer, which then permits our Web server to recall information about your preferences as a part of the Anonymous Information. With the exception of the Anonymous Information described above, you will always know when we are collecting information from you and therefore have the opportunity not to provide the information. 

Anonymous Information, if used at all, would only be used to measure the number of visits, average time spent, page views, and other statistics about visitors to this Site, to monitor Site performance for systems administration purposes, to make this Site easier and more convenient to use, for law enforcement purposes, and to report information in aggregate but not personally identifiable form to our advertisers (e.g. how many visitors log in to this Site). 

If cookies are enabled for your Internet browser, then they may be used to help us measure the number of visits, average time spent, page views, and other statistics relating to your use of this Site. If you are performing a search on our Site, then a cookie is used to carry the search request data from the request page to the results page. This cookie, by itself, does not tell us your email address or who you are. 

Anonymous Information can be used to serve targeted advertising on this Site. Targeted advertisements are probably more interesting for you and are more productive for our advertisers. 


CERIC is located in Canada and uses service providers which may be located outside of Canada, including in the United States. If you submit personal information to CERIC, your personal information may be processed in a foreign country where privacy laws may be less stringent than the laws in Canada. By submitting your personal information to us, you agree to the transfer, storage, and processing of your personal information in a country other than Canada including, but not necessarily limited to, the United States. 


We will take reasonable steps to ensure that your personal information is as accurate, complete and up-to-date as is appropriate for its purposes and to minimize the possibility that inappropriate information may be used to make a decision about you 

You may contact us to address errors or omissions relating to your personal information or to request that we update your personal information by emailing Upon request made in writing, we will inform you of the existence, use and disclosure of your personal information, at minimal or no cost to you, in accordance with processes and procedures that we have put in place for such requests. If you are unsure whether we have a record containing your personal information and would like to confirm what personal information we have, please send an email to with your request, identifying all email addresses which you may have given us. If there is a cost involved at all, we will inform you at that time. 

We may require additional information from you in order to verify your identity following an access request. Such personal information will only be used for the purpose of identity verification and will itself be subject to protection under the terms of this Privacy Policy. 


You can stop receiving promotional e-mails at any time by clicking on the “unsubscribe” link at the bottom of any promotional e-mail you receive from us.  

See CERIC’s Canada’s Anti-Spam Legislation policy for detailed information regarding our practices for sending commercial electronic messages. 


Where we consider it appropriate, having due regard to the sensitivity of the particular information that we collect, use or disclose, we use encryption or authentication tools, among other methods, practices and procedures, to protect your personal information irrespective of which format it is stored in.  

E-mails you send to us are not necessarily secure when they are transmitted to us. 

There are occasionally fraudulent “phishing” emails from persons pretending to be associated with CERIC.  We never send an unsolicited email which requests users to visit a Web page or to place a call and then provide or confirm their user ID, password or any personal information. If you ever receive such an email or any other type of communication (e.g. phone call or text) with such request, do not log in from any referred link and do not provide any personal information. 


We reserve the right to modify or supplement this Privacy Policy at any time. 


Please direct any questions about our Privacy Policy and procedures, any requests for access to our records of your personal information and any other privacy related concerns or complaints to our Chief Privacy Officer at All privacy related complaints will be acknowledged, recorded, investigated and responded to in accordance with applicable law.