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Author(s)
Lisa Taylor
Publisher
CERIC
ISBN
978-1-988066-17-2
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Retain and Gain: Career Management for Small Business Playbook
Synopsis
This Playbook identifies 40+ low-cost tips, activities and actions that non-profits and charities can take right now (some in only 10 minutes a day) to attract, engage and retain staff. Written by author Lisa Taylor in an innovative “travel guide” format, the publication includes:
Special sections on new graduates, the aging workforce and precarious employment, and provides planning templates and links to unique resources
Research, facts and statistics that shed new light on Canada’s non-profit workforce
Practical career management tools to use with employees in ways that advance thriving careers and build the capacity of the non-profit sector
Career management – even for the smallest non-profits – offers a strategic lever for stronger performance. Indeed, career management affects more than just employee satisfaction and loyalty. It drives better client service, faster identification of ways to deliver on your mission and increased opportunity for growth – for staff as well as for your organization.
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About the authors
Lisa Taylor is founder and President of Challenge Factory and the Centre for Career Innovation. Her career and workforce perspectives have been featured in media outlets across North America including the Wall Street Journal, Huffington Post, CBC and The Globe and Mail. Taylor regularly speaks on the Future of Work, the intergenerational workforce and the changing nature of careers in today’s economy.
Publishing of the Playbook was made possible in part by the generous contributions of Knowledge Champions.
In the news
- Made in Canada: How to attract and retain top talent featured in The Globe and Mail (July 19, 2017)
- How to offer career pathing and growth opportunities at your small business featured on Workopolis (April 27, 2017)
- Career paths retain talent featured in the Toronto Sun (March 16, 2017)
- 3 SMB trends for 2017 that every employer needs to know featured on Workopolis (February 2, 2017)
- Retain and Gain Summary and Retaining and Engaging Top Performers with Career Management guest blog featured on Actionable Books (January 30, 2017)
- Small Biz Employees featured on CBC Radio, Ottawa Morning (January 23, 2017)
- Workplace themes to embrace in 2017 featured in The Globe and Mail (December 30, 2016)
Reviews
Perrin Beatty
President and CEO, Canadian Chamber of Commerce
Canada’s business profile is overwhelmingly positioned in the small and medium-sized business space; these businesses are the backbone of the communities we call home. Often, within their daily operations, there is not time for business owners and managers to accomplish all that is necessary for success – including the time to think about critical human resource planning. That is why we are so pleased to be part of the Career Management for Small Business Playbook; this resource provides realistic tools to assist small- and medium-sized businesses in attracting and retaining employees who will become an important part of their future success strategy.
Honourable Brad Duguid
Minister of Economic Development and Growth, Province of Ontario
The most important part of any business is, at the end of the day, its people. Investing in employees’ career development is key to promoting an innovative and productive workplace culture – successful companies cultivate a workforce comprised of people who feel fulfilled, valued and nurtured in their jobs. Some businesses recognize this but lack either the resources or a full understanding of how to effectively provide this, and that’s why this type of support provided by CERIC is so essential.
Victoria Lennox
Co-Founder and CEO, Startup Canada
The Retain and Gain Playbook is a foundational guide for every entrepreneur and small business owner to attract and retain a successful team through focusing on employee career development and smart planning. Providing options and examples underpinned by data, the Playbook is perfect for the busy business owner who needs to support and scale high-performance teams.
Russel Baskin, Director
Education and Programming, Family Enterprise XChange
This is a smart, accessible, action-focused resource for small business owners and managers who understand that helping employees grow and develop is essential to the success of any organization big or small. In this book, Lisa shares her expertise and passion in career management and makes the learning fun!
Cathy Taylor
Executive Director, Ontario Nonprofit Network
Retain and Gain: Career Management for Small Business is a great resource for Canada’s nonprofit and charitable sector as well – most of whom are small- and medium-sized employers with many of the same issues retaining staff as our small business counterparts. The practical tips and strategies in this guide are worth exploring!
Anthony Kellner
Senior Manager, TD Business Banking, Ontario North & East Region
The small business community needs practical, actionable tools that make a real difference with their employees. I found this Playbook refreshing and it has led me take new action with my own staff at TD Bank. A must-have resource for managers of teams large and small in any business.
Julia Deans
CEO, Futurpreneur Canada
An innovative and important resource for small business owners looking to scale up. Our consultations with young entrepreneurs and supporters across the country have shown that acquiring and retaining talent is critical to facilitating business growth – and this Playbook provides much-needed tools to achieve that.
Brendan Calder
Professor and the Entrepreneur in Residence and Chair of Desautels Centre for Integrative Thinking, Rotman School of Management, University of Toronto
Management is about getting the right things done and your and your employees’ careers top that list. This ‘travel guide’ helps for sure. Try it.
