CERIC webinars are now moved to the Zoom Event platform. What does this change mean for you?

A more user-friendly interface
The ability to better interact with presenters and attendees through new engagement options
Access to a conference lobby before and after the sessions where you can discuss content with peers

Below are common questions or information we recommend you review:

A new registration process using your Zoom profile

You’ll be prompted to sign in using your Zoom account when registering. You may have different Zoom profiles (private or professional), be sure to register with the right email address and with the Zoom account you plan to use to participate in the session. The Zoom profile cannot be changed once registered. Confirmation of your registration containing access details will be sent to the email address associated with your Zoom account. If you don’t have a Zoom account, you can easily create one for free when you register.

Once you register, check your Zoom account email for confirmation and mark the webinar(s) in your calendar using this calendar item.

Note: Confirmation will be sent from Zoom using the following email address: noreply-zoomevents@zoom.us. Make sure you add this email address to your contact list, so it won’t go to your junk folder.

A new group registration procedure

The group rate is only available when 5 people from the same organization register for the same webinar series.

The person purchasing the group ticket must provide each individual’s first and last name and the email address each person will use to log in to their Zoom account. A few weeks prior to the event, each group member will receive an email prompting them to finalize their registration and get access to the lobby. If they don’t have a Zoom account, they will be prompted to create one for free. If you wish to be invoiced, please contact us at webinars@ceric.ca, and we’ll inform you of the invoice procedure.

Payment Policy:  Please note that payment must be received within 30 days to complete your registration.

A new way to receive and set up your reminders so you don’t miss the events

Once you register, check your Zoom account email for confirmation and mark the webinar(s) in your calendar using this calendar item. You’ll be prompted to add each session in the webinar series to your calendar. We recommend you turn on reminders so you don’t miss the webinars! Note: you can simply drag the calendar item to your Outlook agenda or Gmail agenda and edit the preferred reminder time.

Note: Reminder emails will be sent from Zoom using the following email address: noreply-zoomevents@zoom.us. Make sure you add this email address to your contact list, so it won’t go to your junk folder.

A new way to receive and set up your reminders so you don’t miss the events

Once you register, check your Zoom account email for confirmation and mark the webinar(s) in your calendar using this calendar item. You’ll be prompted to add each session in the webinar series to your calendar. We recommend you turn on reminders so you don’t miss the webinars! Note: you can simply drag the calendar item to your Outlook agenda or Gmail agenda and edit the preferred reminder time.

Note: Reminder emails will be sent from Zoom using the following email address: noreply-zoomevents@zoom.us. Make sure you add this email address to your contact list, so it won’t go to your junk folder.

More options to participate

To make the webinars more engaging, you will have the possibility to turn on/off your webcam. Please note that your mic will be turned off upon your entry and the options for activating it will be limited based on presenter preferences and plans.

A new way to join the live session

Open the webinar session you’ve saved in your calendar and open the link to the Zoom event, OR you can access the event through the “view ticket” button in the email associated with your Zoom account.

If you see this error message, it means you are not signed in with the correct Zoom account. Please try again with the Zoom account you used to register for the webinar(s).

Once you are on the Zoom event page, navigate to the upcoming session. You will see a countdown indicating when the session will start. When the session is in progress, an “in progress” bar should be illuminated. Select the “Join” button.

You may experience this waiting screen before you’re prompted to join. Please wait for the webinar to start if that is the case. Once the event has started, you will enter the waiting room, pending the presenters and organizer moving you to the main room.

Access to a lobby before and after the sessions with the ability to discuss concepts with peers

The Zoom Events lobby is a great place to:

  • Review information about the webinar series
  • See & interact with who’s registered
  • Ask questions or discuss concepts before or after the session
  • Access materials for the webinar before/after each session

Please note that access to the lobby will be deactivated a month after the webinars series is done.

A new certificate of participation procedure

Please note that individual certificates of attendance will ONLY be provided to registered participants who attend the webinar LIVE. Within 24 hours following the live webinar, participants who attended the webinar live will receive a certificate of attendance. A certificate of attendance will be sent from certs@gutenbergcerts.com. Make sure to add this address to your contact list so it won’t fall under your junk folder.

A new way to access materials and recordings

The lobby will provide access to materials and recordings within 24 hours of each webinar. It is important to note that access to the lobby and recordings will be available for a limited time of one month.

Are CERIC paid webinar available to participants outside of Canada?

Generally, yes! We recognize that career development professionals are interested in our programming across the globe and are happy to share our education with all those who are interested.

CERIC Free webinars are available to all countries (as long as the country is not restricted from access by Zoom Events). Unfortunately, our paid webinars are limited to the countries/regions Zoom Events are offered. If you are having trouble registering, please check if your country is on this list.

Do you experience technical issues, or do you have concerns? Check this:

I have an error message when I try to sign in

If you see this error message, switch to the Zoom account you used to register for the webinar(s) instead and try again.

I registered my colleagues in a group rate, but they haven’t received their confirmation emails

It may take a few weeks before your colleagues receive their email prompting them to complete their registration. However, all attendees will receive a confirmation email at least 1 week before the event starts. If they don’t, make sure to email us at webinars@ceric.ca.

I didn’t receive my certificate of attendance

Please note that individual certificates of attendance will ONLY be provided to registered participants who attend the webinar LIVE. Individual certificates of attendance will be provided for each webinar of the series within 24 hours following the live webinar. A certificate of attendance will be sent from certs@gutenbergcerts.com. Add this address to your contact list so it won’t end up in your junk folder. If you still cannot locate your certificate of attendance after checking your junk mail, please email us at webinars@ceric.ca with the webinar name and date you attended.

I don’t know how to access recordings of the sessions

An email with direct access to the recording is sent to all registrants once the recording is available for attendees to view (this should be within 24 hours after the webinar ends). Alternatively, you can access the recording through the lobby. To access the lobby: Go to your Zoom confirmation email by clicking on “View Ticket”. Once in the lobby: Click on the webinar of your choice to the left of the chat panel, scroll to the bottom of the page to “Reference Materials” or click “Watch Recording.” For a detailed walk-through, see: https://bit.ly/3CxKqUA

Return to the webinars page

A new registration process using your Zoom profile

You’ll be prompted to sign in using your zoom account. When registering, you must log in with the zoom account you’ll use on the day of the webinar. Access to the webinar and confirmation details will only go to the e-mail you’re using at this stage. If needed, you can easily create a new Zoom account for free.

Once you register, check your zoom account e-mail for confirmation and mark the webinar(s) in your calendar using the attached calendar item. You’ll be prompted to add each session in the webinar series to your calendar. We recommend you turn on reminders so you don’t miss the webinars! Note: you can simply drag the calendar item to your Outlook agenda or Gmail agenda and edit the preferred time to be reminded of.

Note: Confirmation and reminder emails will be sent from Zoom using the following email address: noreply-zoomevents@zoom.us make sure you add this email address to your contact list, so it won’t go to your junk mail folder.

A new group registration procedure

Previously, one person could register several team members on the same registration page and pay the appropriate amount. From now on, each group’s member will need to register on their own. Please note that the group rate is only available when 5 people or more from the same organization register for the same webinar series.

A new way to receive and set up your reminders so you don’t miss the events!

Once you register, check your zoom account e-mail for confirmation and mark the webinar(s) in your calendar using the attached calendar item. You’ll be prompted to add each session in the webinar series to your calendar. We recommend you turn on reminders so you don’t miss the webinars! Note: you can simply drag the calendar item to your Outlook agenda or Gmail agenda and edit the preferred time to be reminded of.

More options to participate

To make the webinars more engaging, you will have the possibility to turn on/off your webcam. Please note that your mic will be turned off upon your entry and the options for activating it will be limited based on presenter preferences and plans.

A new way to join the live session

Open the webinar session you’ve saved in your calendar and open the link to the Zoom event, OR you can access the event through the “view ticket” button in the e-mail associated with your zoom account.

If you see this error message, switch to the zoom account you used to register for the webinar(s) instead and try again.

Once you arrive at the Zoom event page, navigate to the upcoming session. If you arrive before the starting date and time of the session, you will see a countdown indicating to you when the session will start. When the session is in progress, an “in progress” bar should be illuminated. Select the “Join” button.

You may experience this waiting screen before you’re prompted to join. Please wait for the webinar to start if that is the case. Once the event has started, you will enter the waiting room, pending the presenters and organizer moving you to the main room.

Access to a lobby before and after the sessions with the ability to discuss concepts with peers

The Zoom Events lobby is a great place to:

  • review information about the webinar series
  • see & interact with who’s registered
  • Ask questions or discuss concepts before or after the session
  • Access materials for the webinar before/after each session

Access to the lobby will be deactivated a month after the webinars series is done.

A new certificate of participation procedure

Within 24 hours following the live webinar, participants who attended the webinar live will receive a certificate of attendance. Certificate of attendance will be sent from . Make sure to add this address to your contact list so it won’t fall under your junk folder.

A new way to access materials and recordings

Materials and recordings will also be shared in the lobby within 24 hours of the final webinar of the series. Please note that access to the lobby and recordings will only be available for one month.

A new registration process using your Zoom profile

You’ll be prompted to sign in using your zoom account. When registering, you must log in with the zoom account you’ll use on the day of the webinar. Access to the webinar and confirmation details will only go to the e-mail you’re using at this stage. If needed, you can easily create a new Zoom account for free.

Once you register, check your zoom account e-mail for confirmation and mark the webinar(s) in your calendar using the attached calendar item. You’ll be prompted to add each session in the webinar series to your calendar. We recommend you turn on reminders so you don’t miss the webinars! Note: you can simply drag the calendar item to your Outlook agenda or Gmail agenda and edit the preferred time to be reminded of.

Note: Confirmation and reminder emails will be sent from Zoom using the following email address: noreply-zoomevents@zoom.us make sure you add this email address to your contact list, so it won’t go to your junk mail folder.

A new group registration procedure

Previously, one person could register several team members on the same registration page and pay the appropriate amount. From now on, each group’s member will need to register on their own. Please note that the group rate is only available when 5 people or more from the same organization register for the same webinar series.

A new way to receive and set up your reminders so you don’t miss the events

Once you register, check your zoom account e-mail for confirmation and mark the webinar(s) in your calendar using the attached calendar item. You’ll be prompted to add each session in the webinar series to your calendar. We recommend you turn on reminders so you don’t miss the webinars! Note: you can simply drag the calendar item to your Outlook agenda or Gmail agenda and edit the preferred time to be reminded of.

A new way to join the live session

Open the webinar session you’ve saved in your calendar and open the link to the Zoom event, OR you can access the event through the “view ticket” button in the e-mail associated with your zoom account.

If you see this error message, switch to the zoom account you used to register for the webinar(s) instead and try again.

Once you arrive at the Zoom event page, navigate to the upcoming session. If you arrive before the starting date and time of the session, you will see a countdown indicating to you when the session will start. When the session is in progress, an “in progress” bar should be illuminated. Select the “Join” button.

You may experience this waiting screen before you’re prompted to join. Please wait for the webinar to start if that is the case. Once the event has started, you will enter the waiting room, pending the presenters and organizer moving you to the main room.

More options to participate

To make the webinars more engaging, you will have the possibility to turn on/off your webcam. Please note that your mic will be turned off upon your entry and the options for activating it will be limited based on presenter preferences and plans.

Access to a lobby before and after the sessions with the ability to discuss concepts with peers

The Zoom Events lobby is a great place to:

  • review information about the webinar series
  • see & interact with who’s registered
  • Ask questions or discuss concepts before or after the session
  • Access materials for the webinar before/after each session

webinar-screenshot

Access to the lobby will be deactivated a month after the webinars series is done.

A new certificate of participation procedure

Within 24 hours following the live webinar, participants who attended the webinar live will receive a certificate of attendance. Certificate of attendance will be sent from certs=gutenbergcerts.com@mg.gutenbergcerts.com. Make sure to add this address to your contact list so it won’t fall under your junk folder.

A new way to access materials and recordings

Materials and recordings will also be shared in the lobby within 24 hours of the final webinar of the series. Please note that access to the lobby and recordings will only be available for one month.