Updated August 2025
Topics covered include:
- Generation X, Y
- Older workers
- Values in the workplace
- Gender and age
- Millennials
- Motivation and communication
- Baby boomers
- Multigenerational workplaces
Abate, J., Schaefer, T., Pavone, T. (2018). Understanding Generational Identity, Job Burnout, Job Satisfaction, Job Tenure and Turnover Intention. Journal of Organizational Culture, Communications and Conflict. 22(1)
André, S. (2018). Embracing generational diversity: Reducing and managing workplace conflict. Operating Room Nurses Association of Canada Journal, 36(4), 13–22.
Appelbaum, S. H., Bhardwaj, A., Goodyear, M., Gong, T., Sudha, A. B., & Wei, P. (2022). A study of generational conflicts in the workplace. European Journal of Business Management and Research, 7(2), 7–15.
Bandick, J. (2016, January 12). Mind the gap: addressing intergenerational issues in the workplace. HRD.
Beaven, M. (2014). Generational differences in the workplace: Thinking outside the boxes. EKU Libraries Research Award for Undergraduates. 4(1), 68-80.
Bennett, M., Beehr, T.A., Ivanitskaya, L.V., and Cooper, A. (2017). Work-family conflict: Differences across generations and life cycle stages. Academy of Management.
Bencsik, B., Horváth-Csikós, H., & Juhász, T. (2016). Y and Z generations at workplaces. Journal of Competitiveness, 8(3), 90–106.
Bennett, J., Pitt, M., Price, S. (2012). Understanding the impact of generational issues in the workplace. Emerald.
Berk, R.A. (2013) Multigerational diversity in the academic workplace: Implications for practice. Journal of Higher Education Management, 28(1), 10-23.
Bhattacharyya, S. (2016, September 19). 5 ways to bridge the workplace generational gap. YourStory.
Biro, M.M. (2015, November 12). The Myths and Reality of the Workplace Generational Divide. Huffington Post.
Bresman, H., and Rao, V.D. (2017, August 25). A survey of 19 countries shows how generations X, Y, and Z are – and aren’t – different. Harvard Business Review.
Buckley, J. (2016, September 14). Why generational differences in the workplace will unlock success.The Huffington Post.
Buckley, P., Viechnicki, P., Barua, A. (2015, October 17). A new understanding of millenials: Generational differences reexamined. Deloite University Press.
Calk, R., & Patrick, A. (2017). Millennials through the looking glass: Workplace motivating factors. The Journal of Business Inquiry, 16(2), 131–139.
Carmichael, S.G. (2016, August 17). Millenials are actually workaholics, according to research. Harvard Business Review.
Catalano, H. (2014, January 2). How do you lead a multigenerational workforce?. The Glasshammer.
Colvin, G. (2016, October 21). Three big mistakes leaders make when managing millennials. Fortune.
Compoint, T. (2018, October 9). Facts and myths about generations at work. Declic International.
Conley, C. (2018, July 16). How do we combat ageism? By valuing wisdom as much as youth. Harvard Business Review.
Connolly, J. (2019). Generational conflict and the sociology of generations: Mannheim and Elias reconsidered. Sage Journals.
Costanza, D. P., & Finkelstein, L. M. (2015). Generationally based differences in the workplace: Is there a there there?. Industrial and Organizational Psychology, 8(3), 308-323.
Curtin, L. (2016, November 8). A kinder, gentler workplace, part 3: The generation gap. American Nurse Today, 11(11).
Cucina, J. M., Byle, K. A., Martin, N. R., Peyton, S. T., & Gast, I. F. (2018). Generational differences in workplace attitudes and job satisfaction. Journal of Managerial Psychology, 33(3), 246–264.
Dannar, P.R. (2013). Millennials: What they offer our organizations and how leaders can make sure they deliver. The Journal of Values-Based Leadership, 6(1).
Davey, L. (2018, July 16). The key to preventing generational tension is remembering that everyone wants to feel valued. Harvard Business Review.
DelCampo, R. G., Haggerty, L. A., & Knippel, L. A. (2010). Managing the Multi-Generational workforce: From the GI generation to the millennials. Routledge.
De Souza Smith, F. (2021). The conflict between generations in the workplace .(Bachelor’s honours thesis, CCT College Dublin).
Dowdy, L. (2015, April 21). Why do millenials get such a bad rap at work?. CNBC
Efron, L. (2015, December 13). Why millenials don’t want to work for you. Forbes
Forbes Coaches Council. (2024, October 30). Intergenerational conflict: 10 workplace examples (and what to do). Forbes.
Fox, M. (2018, February 22). 3 Myths about Millennials in the Workplace Debunked. Berrett-Koehler Publishers.
Fry, R. (2018). Millennials are the largest generation in the U.S. labor force. Pew Research Center.
Gani, A. (2016, March 15). Millennials at work: five stereotypes – and why they are (mostly) wrong. The Guardian.
Glass, A. (2007). Understanding generational differences for competitive success. Industrial and Commercial Training, 39(2), 98-103.
Gabriel, A. G., Alcantara, G. M., & Alvarez, J. D. G. (2020).How do millennial managers lead older employees? The Philippine workplace experience. SAGE Open, 10(1).
Gabrielova, K., & Buchko, A. A. (2021). Here comes Generation Z: Millennials as managers. Business Horizons, 64(4), 489–499.
Hamidullah, M. F. (2017). Generational differences and the public sector workforce. In Routledge eBooks (pp. 28–39).
Harris, M. C. (2015). Exploring different generations: A phenomenological study on conflict management in the workplace [Doctoral dissertation, Capella University]. ProQuest Dissertations & Theses.
Hatum, A. (2014, May 22). Demographic changes in the workplace. The European Business Review.
Hayes, B.R. (2013). The implications of multigenerational differences within the workforce (Unpublished master’s thesis). Southern Illinois University Carbondale.
Hennings, M. (2018). What millennials want from work: How to maximize engagement in today’s workforce. Asia Pacific Business Review, 25(1), 149–151
Heyns, M. M., & Kerr, M. D. (2018).Generational differences in workplace motivation. Journal of Human Resource Management, 16.
Hillman, D. R. (2014). Understanding multigenerational work-value conflict resolution. Journal of Workplace Behavioral Health, 29(3), 240–257.
Hirsch, A. S. (2023, November 15). How to manage intergenerational conflict in the workplace. Society for Human Resource Management.
Hope, K. (2016, February 2). The millennial generation shaking up the workplace rules. BBC News.
Iden, R. L. (2016). Strategies for managing a multigenerational workforce. [Doctoral dissertation, Walden University]. ProQuest Dissertations Publishing.
Irving, P. (2018, November 7). When no one retires. Harvard Business Review.
Janssen, D., & Carradini, S. (2021). Generation Z workplace communication habits and expectations. IEEE Transactions on Professional Communication, 64(2), 137–153.
Jones, J. S., Murray, S. R., & Tapp, S. R. (2018). Generational differences in the workplace. The Journal of Business Diversity, 18(2), 88–97.
Kaifi, B.A., Nafei, W.A., Khanfar, N.M., & Kaifi, M.M. (2012). A multi-generational workforce: Managing and understanding millennials. International Journal of Business and Management, 7(24).
Kawarsky, S. (2024, July 5). Generational conflict resolution: Bridging the gap between Boomers, Gen X, Millennials & Gen Z. The Soft Skills Group.
King, C., Murillo, E., & Lee, H. (2017). The effects of generational work values on employee brand attitude and behavior: A multi-group analysis. International Journal of Hospitality Management, 66, 92–105.
Kosbie, D., Moore, A.W., and Stehlik, M. (2017, June 5). How to prepare the next generation for jobs in the AI economy. Harvard Business Review.
Kwoh, L. (2012, August 22). More firms bow to Generation Y’s demands. The Wall Street Journal.
Kwon, J., & Kim, E. (2023). Impact of nursing organizational culture and nursing practice environment on generational conflict in organization among hospital nurses. Journal of Korean Academy of Nursing Administration, 29(1), 45.
Leslie, B., Anderson, C., Bickham, C., Horman, J., Overly, A., Gentry, C., Callahan, C., & King, J. (2021). Generation Z perceptions of a positive workplace environment. Employee Responsibilities and Rights Journal, 33(3), 171–187.
Lewis, L., & Westcott, H. (2017). Multi-generational workforce: Four generations united in lean. Journal of Business Studies Quarterly, 8(3).
Lyons, S. T., Schweitzer, L., Urick, M. J., & Kuron, L. (2018). A dynamic social-ecological model of generational identity in the workplace. Journal of Intergenerational Relationships, 17(1), 1–24
Lyons, S., Urick, M., Kuron, L., and Schweitzer, L. (2015). Generational differences in the workplace: There is complexity beyond the stereotypes. Industrial and Organizational Psychology. 8(3), 346-356.
Lyons, S., Kuron, L. (2013). Generational differences in the workplace: A review of the evidence and directions for future research. Journal of Organizational Behaviour. 35(1)
Mahmoud, A. B., Fuxman, L., Mohr, I., Reisel, W. D., & Grigoriou, N. (2020). “We aren’t your reincarnation!” workplace motivation across X, Y and Z generations. International Journal of Manpower, 42(1), 193–209.
Mayne, M. (2024, March 18). Is there a ‘generational war’ playing out in workplaces? People Management.
McSorley, E. (2016, December 29). The cross generational workplace: How to make it harmonious for all. The Predictive Index.
Mehra, P., & Nickerson, C. (2019). Organizational communication and job satisfaction: what role do generational differences play? International Journal of Organizational Analysis, 27(3), 524–547.
Milligan, R. S. (2016). Conflict and diversity associated with four generations in the workforce [Doctoral Dissertation, Walden University]. ProQuest Dissertations Publishing.
Moore, S., Grunberg, L., Krause, A.J. (2014). Generational differences in workplace expectations: A comparison of production and professional workers. Current Psychology, 34(2), 346-362.
Nazir, A. (2016, November 18). 7 Ways to Manage Generation Gaps in the Workplace. Tweak Your Biz.
Ngonyo Njoroge, C., Yazdanifard, R. (2014). The impact of social and emotional intelligence on employee motivation in a multigenerational workplace. Global Journal of Management and Business Research, 14(3).
Niewerth, C. (n.d.). Your guide to managing intergenerational conflict in the workplace. Hays.
Özan, M., Gayretli, Ş., Arpınar, M. S., & Ali, I. N. M. (2024). A scale development study on the perceived level of workplace generational conflict. Revista de Gestão Social e Ambiental, 18(4).
Pace Green, A., Mastrangelo, Eigel, L., Boone, James, J., Hartmann, D., and Malter McLean, K. (2012). Multiple generations in the workplace: Understanding the research, influence of stereotypes, and organizational applications. In J. W. Hedge & W. C. Borman (Eds.), The Oxford Handbook of Work and Aging (pp. 483–502). Oxford University Press
Park, S., & Park, S. (2017). Exploring the generation gap in the workplace in South Korea. Human Resource Development International, 21(3), 276–283.
Parry, E., & Urwin, P. (2017). The evidence base for generational differences: Where do we go from here?. Work Aging and Retirement, 3(2), 140–148.
Pfau, B.N. (2016, April 7). What do millenials really want at work? The same things the rest of us do. Harvard Business Review.
Pledger Weeks, K. (2017, July 31). Every generation wants meaningful work – but thinks other age groups are in it for the money. Harvard Business Review.
Pollak, L. The Multigenerational Workplace: Your Definitive Guide. Lindsey Pollak’s Blog
Pophal, L.G. (2018, April 13). How to handle 5 generations in the workplace. HR Daily Advisor.
Pyoria, P., Ojala, S., Saari, T., Jarvinen, K-M. (2017). The millinial generation: A new breed of labour?. Sage Open, 7(1).
Raabe, S. (2016, May 1). The multigenerational workplace: Today’s employers must manage a workforce that is a mixture of young and old. The Denver Post.
Rahim, M. A., & Katz, J. P. (2019). Forty years of conflict: the effects of gender and generation on conflict-management strategies. International Journal of Conflict Management, 31(1), 1–16.
Reswick, L. (2015, October 6). I’m 60. My boss is a 20-something. It’s awkward. The Washington Post.
Rigoni, B., Adkins, A. (2016, May 11). What millennials want from a new job. Harvard Business Review.
Rodriguez-Montemayor, (2017, December 5). Surviving the generational clash. INSTEAD Knowledge.
Rudolph, C. W., Rauvola, R. S., Costanza, D. P., & Zacher, H. (2020). Generations and Generational Differences: Debunking myths in organizational science and practice and paving new paths forward. Journal of Business and Psychology, 36(6), 945–967.
Sabatini Hennelly, D., & Schurman, B. (2023, January 5). Bridging generational divides in your workplace. Harvard Business Review.
Schroth, H. (2019).Are you reading for Gen Z in the workplace? California Management Review, 61(3), 5–18.
Siregar, L. D., Santati, P., & Meitisari, N. (2021). Conflict of generational gap in the workplace. Advances in Economics, Business and Management Research, 210.
Smeak, R. (2020). Safety in the multigenerational workplace. Professional Safety, 65, 22–27.
Smith, M.A. (2018, November 13). Do generational differences really matter?. Training Industry.
Srinivasan, V. (2012). Multi generations in the workforce: Building collaboration. IIMB Management Review, 24(1), 48-66.
Stiehr, E. S., & Vandermause, R. K. (2017). Can’t we all just get along? A dual-theory approach to understanding and managing the multigenerational workplace. Journal of Organizational Psychology, 17(2), 103–110.
Stevanin, S., Palese, A., Bressan, V., Vehviläinen-Julkunen, K., Kvist, T. (2018). Workplace-related generational characteristics of nurses: A mixed-method systematic review. Journal of Advanced Nursing, 74(6), 1245-1263.
Stevanin, S., Voutilainen, A., Bressan, V., Vehviläinen-Julkunen, K., Rosolen, V., & Kvist, T. (2019). Nurses’ generational differences related to workplace and leadership in two European countries. Western Journal of Nursing Research, 42(1), 14–23.
Stewart, J. S., Oliver, E. G., Cravens, K. S., & Oishi, S. (2016). Managing millennials: Embracing generational differences. Business Horizons, 60(1), 45–54.
Stokes, A. (2016, August 4). The challenges of managing a multi-generational workforce. University of Guelph.
Sturt, D., and Nordstrom, T. (2016, August 16). Generational differences: When they matter, and when they don’t. Forbes.
Taylor, M. K. (2018). Xennials: A microgeneration in the workplace. Industrial and Commercial Training, 50(3), 136–147.
Urick, M.J., Hollensbe, E.C., Masterson, S.S., and Lyons, S.T. (2017). Understanding and managing intergenerational conflict: An examination of influences and strategies. Work, Aging and Retirement, 3(2), 166-185.
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