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Literature Search Generational Conflict in the Workplace updated November, 2016 HyperlinkedDownload 

Topics covered include:

  • Generation X, Y,
  • Older workers,
  • Values in the workplace,
  • Gender and age,
  • Millennials,
  • Motivation and communication,
  • Baby boomers,
  • Multigenerational workplaces,
  • and more.

Generational Conflict in the Workplace

(Updated November, 2016)

Abbasi, S., Belhadjali, M. (2016). A Closer Look at Millenials at Work: A Literature Review. International Journal of Humanities and Social Science Review. Vol. 2, No. 4.

Anderson, M.J. (2012). Training Isn’t Enough for Generational Diversity. A Better Workplace

Andrews, T.M. (2016). “Millenials pass boomers as our largest living generation.” The Washington Post Weekly, p. 9.

Arsenault, P. M. 2004. Validating Generational Differences. The Leadership and Organization Development Journal. 25, no.2.

Beaman, K. (2012). Generational Change: Change Management for the Ages. Workforce Solutions Review.

Beaven, M. (2014). Generational Differences in the Workplace: Thinking Outside the Boxes. CJAS 4(1), 68-80.

Belkin L. (2005) A Generation Gap, a Workplace Chasm, The New York Times, April 24

Bell, C. and Green, J. (2012). Generational Differences in Workplace. BGT Recruiting & Consulting, Inc.

Bennett, J., Pitt, M., Price, S. (2012). Understanding the impact of generational issues in the workplace. Emerald.

Berbeo, L. (2012). Generational Differences in the Workplace. Management INK.

Berk, R.A. (2013). Multigerational Diversity in the Academic Workplace: Implications for Practice. Journal of Higher Education Management 28(1), pp. 10-23.

Biro, M.M. (2015). The Myths and Reality of the Workplace Generational Divide. Huffington Post.

Botelho, B. (Sept. 5, 2008). The new work force of “Generation Y or Millennials need special handling, The Journal of New Engineering Technology

Boychuk Duchscher, J., E.MN, Cowin, Leanne, PhD.RN; (Nov 2004) Multigenerational Nurses in the Workplace, Journal of Nursing Admin. 34 (11) 493 – 501

Brady, K., (May 2008) Attention Gen Y’s: Understand Generational Differences in the Workplace, Law Practice Today

Buckley, J. (2016). Why Generational Differences in the Workplace Will Unlock Success. The Huffington Post.

Buckley, P., Viechnicki, P., Barua, A. (2015). A new understanding of millenials: Generational differences reexamined. Deloite University Press.

Bunton, T.E., Brewer, J.L. (2012) Discovering Workplace Motivators for the Millennial Generation of IT Employees. Conference 12, October 11-13, 2012, Calgary, Alberta, Canada.

Bursch, D. (2014). Managing the Multigenerational Workplace. UNC Kenan-Flagler Business School.

Calvert, L. (2016). How to Manage Generational Differences in the Workplace. Managing Your People.

Carmichael, S.G. (2016). Millenials are Actually Workaholics, According to Research. Harvard Business Review.

Cartwright, J. (2006, Feb. 1). Baby Boomers Ignored. Human Resources. http://www.humanresourcesmagazine.com.au

Catalano, H. (2014). How Do You Lead a Multigenerational Workforce? Theglasshammer.

Cenek, R., (2006). Generational Differences in the Workplace: Fact or Fiction, www.cenekreport.com/journal/2006/1/27

Costanza, D. (2016). Generationally Based Differences in the Workplace: Is There a There There? Cambridge Core Blog.

Cotto, J. (2014). A self absorbed Gen Y must drop technology driven narcissism, learn to lead. Communities Digital News.

Crawshaw, C., (May 16, 2008) Workplace brats, Edmonton Journal

Dannar, P.R. (2013). Millennials: What They Offer Our Organizations and How Leaders Can make Sure They Deliver. The Journal of Values-Based Leadership: Vol. 6: Iss. 1, Article 3.

Davis, C. (2005) For Young and Old, Sydney, Australia, Nationwide News Pty Limited

Deal, J. J., (2007) Retiring the Generational Gap: How Employees Young and Old Can Find Common Ground, Centre for Creative Leadership

Dent, T-L., James, L., Beck, C., Vince, C., Mena, P., Johnson, R., Grant, J., Caletti, P. (2011). Investigating how motivation affects generation Y’s relatedness in the workplace. HROB

Deyoe, R.H., Fox, T.L. (2011). Identifying strategies to minimize workplace conflict due to generational differences. EBSCO HOST.

Diercksen, M., DiPlacido, M., Harvey, D., Bosco, S.M. (2013). Generational Differences in Use of Social Media in Today’s Workplace. Psychology Research, Vol. 3, No. 12, 762-771.

DiGilio, J. J., Lynn-Nelson, G. (2004). The Millennial Invasion: Are you ready? Information Outlook, 8(11):15-20

Di Romualdo, T., (2006) Geezers, grungers, gen-xers and geeks – a look at workplace generational conflict, Next Generation,

Dowdy, L. (2015). Why do millenials get such a bad rap at work? CNBC

Drinon, R. (2012). Facing the Challenges of Diversity & Generational Differences. Drinon’s Leadership Express.

Dychtwald, K., Erickson, T. J, Morison, R., (2013). Workforce Crisis, Harvard University Press, p 247 - 252

Eckert, R., and Deal, J. (2012). The Y Generation. Executive Education in Practice, Issue 6.

Eckel, R., (2005) The Millennial Workplace Summary Report. HUCTW and Harvard University, Nommos Consulting Group.

Efron, L. (2015). “Why millenials don’t want to work for you.” Forbes

Egri, C. P., Ralston, D. A (2004). Generation Cohorts and Personal Values: A Comparison of China and U.S.

Ellingson, K.T. (2012). Generational Differences in the Workplace CST-West. University of Utah.

Erickson, T. (March 2008) Is Gen Y: Really All That Narcissistic? – Harvard Business Review

Falk, G., Falk, U. A., (2005) Youth Culture and Generation Gap, Algora Publishing

Fallon, N. (2014). Your Employees Don’t All Want the Same Company Culture…Now What? Business News Daily.

Feeney, N. (2015). Millenials Now Largest Generation in the U.S. Workforce. U.S. Workplace & Careers.

Field, J. (2014). The Impact the Next Generation of Workers Will Have on Our Workplaces. Empire Office, Empire State of Mind.

Fietkiewicz, K.J., Lins, E., Baran, K.S., Stock, W.G. (2016). Inter-Generational Comparison of Social Media Use: Investigating the Online Behaviour of Different Generational Cohorts. ACM Digital Library.

Fischman, W., Soloman, B., Greenspan, D., Gardiner, H., (2004) Making Good, Harvard University Press

Flander, S. (2008) Millennial Magnets, Human Resource Executive Online http://www.hronline.com/HRE/story.jsp?storyId=84159035&sub=false

Foley, Sean, (2005) Generation X,Y,Z, Carleton

Forman, P.J and Carlin, L., (2010). The Age of Change: Multiple Generations in the Workplace, WECONNECT online Newsletter, Oct. 15, Vol2, No.1

Freedman, M., Moen, P. (Apr. 2005). Academics Pioneer “The Third Age”. The Chronicle of Higher Education, 29

Fynes-Clinton, J. (2005) Age No Barrier, Queensland, Australia, Nationwide News Pty Limited

Gerber, G., (2006) Generational Conflict, Cygnos Initiative

Gerhardt, P. (2012). Leading Diverse Generations in the Workplace. Dr. Paul L. Gerhardt.

Giancola, F. (2006) The generation gap: more myth than reality High Beam Research.

Glass, A., (2007) Understanding generational differences for competitive success, Industrial and Commercial Training, Volume 39, Issue 2, Pages 98 – 103

Gorman, P., Nelson, T and Glassman, A. (2004). The Millennial Generation: A Strategic Opportunity. Organizational Analysis. 12 (3): 255 – 270

Goudreau, J. (2013). Are Millenials Deluded Narcissists? Forbes.

Haas, N. A., (March 2005) Do Generational Differences Impact the Workplace, The News-Times

Hacker, P. (2006) Generational Divide: Reality or myth? ACU

Hammill, G., (Winter/Spring 2005) Mixing and Managing Four Generations of Employees, FDU Magazine,

Harris, P., (May 2005) The Work War, Learning Circuits, ASTD

Hastings, R. R. (June 2007) The Myth of Generational Differences, SPHR

Hastings, R.R. (2012). Generational Differences Exist, But Beware Stereotypes. SPHR.

Hayes, B.R. (2013). The Implications of Multigenerational Differences within the Workforce. Research Papers. Paper 407.

Henry, A., (2004) Not My Mother’s Sister – Generational Conflict and Third Wave Feminism Indiana University Press

Heskitt, J. (2007) How Will Millennials Manage? Harvard Business School.

Howe, N. and Strauss, W. (2007) The Next 20 Years: How Customer and Workforce Attitudes Will Evolve. Harvard Business review, July – August

Houlihan, A., (2007) How to Lead Different Generations in the Workplace, Beyond Numbers Reliable Plant

Iden, R.L. (2016). Strategies for Managing a Multigenerational Workforce. Thesis, Walden University.

Johnson, L. & M. (2011). Six guidelines for resolving intergenerational conflict at work. IT Employment,

Kaifi, B.A., Nafei, W.A., Khanfar, N.M., & Kaifi, M.M. (2012). A Multi-Generational Workforce: Managing and Understanding Millennials. .International Journal of Business and Management: Vol. 7, No. 24.

Kane, S. (2013) The Multigenerational Workforce. ABOUT.Com

Keene, D.L., and Handrich, R.R. (2015). Loyalty, Longevity and Leadership: A Multigenerational Workforce Update. Practice Management.

Kemsley, N. (2012). Meeting the workplace challenges created by today’s multi-generational workforce. Henley Business School, University of Reading.

Kendall. R. (2012). Demographics in the Workplace Diversity or Demon, The Portico.

Kim, J., Yang, Y-C. (2013). What Can We Do to Attract and Retain Young People to Our Company as We Find it Difficult to Attract Employees at all Levels. Cornell University.

Koeppel, D. (2011). Gen Y vs Boomers: Workplace Conflict Heats Up. The Fiscal Times.

Kokemuller, N. (2012). How to Manage in a Multi-Generational Workplace. Demand Media.

Kovary, G. (2012). Leading a Multigerational Project Team. N-Gen.

Kunrecither, F., Kim, H. Rodriquez, R., (2008) Working across Generations: Defining the Future of Nonprofit Leadership, Chardon Press

Kwoh, L. (2012). More Firms Bow to Generation Y’s Demands. To Retain Young Workers, Companies Offer Special Incentives; Some Older Employees Cry Foul. Careers. WSJ

Lamm, E., Meeks, M.D. (2012). Workplace fun: the moderating effects of generational differences. San Francisco State University.

Lancaster, L. C., Stillman, D., (2007) When Generations Collide, Harper Collins

Levy, L., Carroll, B., Francoeur, J. Logue, M., (November 17, 2005) Generational Differences in the Workplace Overstated, The Generational Mirage Study, Hudson,

Lirio, P. (July 2007) Toward Understanding Generation X Women’s Careers, Submission to ICWF Conference, Barcelona

Lyons, S., Urick, M., Kuron, L., and Schweitzer, L. (2015). Generational Differences in the Workplace: There is Complexity Beyond the Stereotypes. Society for Industrial and Organizational Psychology.

Lyons, S., Kuron, L. (2014). Generational differences in the workplace: A review of the evidence and directions for future research. Journal of Organizational Behaviour.

Lyons, S., and Kuron, L. (2013). Generational differences in the workplace: A review of the evidence and directions for future research. John Wiley & Sons.

Martin C. and Tulgan, B. (2006) Managing the Generation Mix, 2nd Edition (HRD Press). http://hbswk.hbs.edu/item/5736.html

Matchar, E. (2012). How those spoiled millennials will make the workplace better for everyone. Tampa Bay Times.

McCafree, J., (2007). The Generation Gap at Work: Myth or Reality, Journal of the American Dietetic Association, Vol. 107, Issue 12, Pages 2043 – 2044

McNulty, E. J., (4/17/2006) Can You Manage Different Generations? Harvard Business Review,

McQueen, N. (2016). Generational differences in the workplace: What the boardroom needs to know. Recruitment International.

Miller-Merrell, J. (2012). The Generation Divide in Workplace Communication We Face as Managers. About Us.

Moata Kennedy, M. (2004) Generation Management, DVM

Moore, S., Grunberg, L., Krause, A.J. (2014). Generational Differences in Workplace Expectations: A Comparison of Production and Professional Workers. Current Psychology, Volume 34, Issue 2, pp 346-362.

Moore, R. (2012). Survey Says: Generational Differences in the Workplace. Plansponsor.

Morgan, C. N., Ribbens, Dr. B. A., (Nov. 20, 2006) Generational Differences in the Workplace, Midwest Academy of Management, Louisville, KY

Nayyar, S. (2008) Closing the gap in managing four generations of women in the workplace at the same time. Working Mother http://www.workingmother.com/web?service=direct/1ViewArticlePage/dlinkFullArticle&sp=604&sp=94

Ngonyo Njoroge, C., Yazdanifard, R. (2014). The Impact of Social and Emotional Intelligence on Employee Motivation in a Multigenerational Workplace. Global Journal of Management and Business Research: A Administration and Management. Volume 14, Issue 3.

Notter, J. (2013). Conflict and Generations in the Workplace. ASTD.

Notter, J. (2007) Generational Diversity in the Workplace: Hype Won’t Get You Results, James A. Notter, Publisher

Notter, J. (Fall, 2007) Moving Beyond the Hype about Generational Diversity, Journal of Association Leadership

Orrell, L., (2008) Millennials Incorporated, Wyatt-Mackenzie Publishing

Pace Green, A., Mastrangelo, Eigel, L., Boone, James, J., Hartmann, D., and Malter McLean, K. (2012). Multiple Generations in the Workplace: Exploring the Research, Influence of Stereotypes, and Organizational Applications. The Oxford Handbook of Work and Aging.

Pfau, B.N. (2016). What Do Millenials Really Want at Work? The Same Things the Rest of Us Do. Harvard Business Review.

Pita, K. (2012). Five Generations in the Workplace. CBIA.

Pitt-Catsouphes, M. (2008) Age & Generations, Study Centre on Aging & Work http://agingandwork.bc.edu/documents/4 - 3_07AgeandGenerations2pager_000.pdf

Price, J.C. (2016). Faces of Change: Engaging the Five Generations in the Workforce. Leadership and Management, Workplace

Raabe, S. (2012). The multigenerational workplace: Today’s employers must manage a workforce that is a mixture of young and old. Denverpost.com.

Reswick, L. (2015). “I’m 60. My boss is a 20-something. It’s awkward.” The Washington Post.

Roberts, F., (2007) From Wedding Rings to Nose Rings….Generational Differences in the Workplace and in the Practice Setting, Carle Selected Papers, Vol 50, No. 2

Saba, T. (2012). Understanding Generational Differences in the Workplace: Findings and Conclusions. Queen’s University.

Saba, T., Lemire, L., (2005) Generational Conflict and its Impact on Work Behaviours and Attitudes

Sandercock, K., and Lefebvre-Hinton, P. (2012). Understanding and Respecting Generational Differences Among Healthcare Professionals. Ontario Nurses’ Association.

Saxena, P., Jain, R. (2012). Managing Career Aspirations of Generation Y at Work Place. International Journal of Advanced research in Computer Science and Software Engineering. Volume 2, Issue 7.

Schroder, S., Zeller, W.. (2005). Get to Know Gen X – and its Segments. Multichannel News, 26(12):55.

Schweyer, A. (2015). Generations in the Workplace & Marketplace: Preferences in Rewards, Recognition & Incentives. Incentive Research Foundation.

Scott, G.F. (2015). Millenials are now the biggest generation in the Canadian workforce. Canadian Business.

Scott, A. M. & Craycroft, S. (2012). Embracing Our Generational Differences. 2013 CPFI Annual Meeting in Flat Rock, NC.

Seitel, S. (2005) Generational Competence, Update Column WFC Resources http://www.workfamily.com/Work-lifeClearinghouse/UpDates/ud0015.htm

Sessa, V. I, Kabacoff, R. I, Deal, J., Brown, H. (2007) Generational Differences in Leader Values and Leadership Behaviours APA PsycNet

Shah, R. Working with Five Generations in the Workplace. Forbes

Shelton, C. and Shelton L. (2005) The Next Revolution: What Gen X Women Want at Work and How Their Boomer Bosses Can Help Them Get It. Davies-Black Publishing

Shea, C.E. (2012). Generational Differences in Intrinsic and Extrinsic Workplace Motivation. SJSU.

SHRM (2005) SHRM Generational Differences Survey Report SHRM

Smith, R. (2012). Overview of the Generations – Generation Y, Generation X, Boomers and Veterans. SHRM Blog

Smith, W.S. (2008) Decoding Generational Differences Deloite

Sookman, C. (2012). Tension at the Workplace: Gen X vs Gen Y. ProjectTimes.

Srinivasan, V. (2012). Multi generations in the workforce: Building collaboration. IIMB Management Review Volume 24, Issue 1, Pages 48-66.

Stey, M. (2012). Connection Y – Generational diversity in the workplace. On-the-JobRecords.

Stokes, A. (2016). The Challenges of Managing a Multi-Generational Workforce. Guelph University.

Streeter, B. (2004). Next generation Employees, Yeah, They’re Different. ABA Banking Journal, 96(12):12

Stuart, A., Lyons, S., Ph.D., (March 2008) Bridging the Generation Gap – Meeting the challenge of employees from four different generations, Strategic HR Issues

Sujansky, Ph.D. J., (2008) Leading a Multigenerational Workforce. Penton

Swearingen, S., RN, MS, Liberman, A., Ph.D., (2004). Nursing Generations; An Expanded Look at the Emergence of Conflict and Its Resolution Health Care Management 23(1): 54-64.

Taylor, J.E., Garvin, M.J., Javernick-Will, A.N. (2015). The Generational Impact in Virtual Teams. Thesis, Virginia Polytechnic Institute and State University.

Tulgan, B. (2016). The Great Generational Shift: The Emerging Post-Boomer Workforce. RainmakerThinking.

Tulgan, B. (2004) Generational Shift: What We Saw at the Workplace Revolution, Rainmaker Thinking, Inc., Ten year Workplace Study, (1993 – 2003)

Twenge, J. M. Ph.D. (2006) Generation Me: Why Today’s Young Americans are more Confident, Assertive, Entitled – and more Miserable than Ever Before. Free Press

Underwood, Chuck. (2007) The Generational Imperative: Understanding Generational Differences Workplace, Marketplace, and Living Room, The Generational Imperative, Incorporated

Urick, M.J., Hollensbe, E.C., Masterson, S.S., and Lyons, S.T. (2016). Understanding and Managing Intergenerational Conflict: An Examination of influences and Strategies. Work, Aging and Retirement, Vol. 00, No. 00, pp 1-20.

Verschoor, C.C. ()2013). Ethical Behaviour Differs Among Generations. Strategic Finance.

Vien, L. (2015). “Millenial women: How to woo a new generation of employees”. Journal of Accountancy.

Vijayalakshmi, S. (2013). Strategies and Interventions to Manage Multi-generational Workforce. Vidyaniketan Journal of Management. Vol. 1, No. 1 Pages 53-57.

Wallop, H. (2014). Gen Z, Gen Y, baby boomers – a guide to generations. The Telegraph.

Walton, D. (2013). Confidence of Gen Y woman in the workforce soars. Insight.

Williams, J. (2016). 2016 Trends in the Workplace. CALLISONRTKL.

Williams, R.B. (2013). Is Gen Y Becoming the New “Lost Generation”. Psychology Today.

Wilson, K. (2013). Understanding Generational Differences in the Workplace. Make the difference. Queens University.

Winters, M. (2012). Write Me, Call Me, Text Me: Generational Differences in the Workplace. LTAW.

Wright, J. (2014). Generational Diversity in the Workplace: Great Divide or Kery to Innovation. PeopleTalk.

Yong, J. (2015). Infographic: A Comparison of Generation X, Y, and Z at the Workplace. Designtaxi.

Young, S.J., Sturts, J.R., Ross, C.M., & Kyoung, T.K. (2013). Generational differences and job satisfaction in leisure services. Managing Leisure, Volume 18, Issue 2.

Yung Chou, S. (2012). Millennials in the Workplace: A Conceptual Analysis of Millenials’ Leadership and Followership Styles. International Journal of Human Resource Studies, Vol. 2, No. 2

Zumbrun, J. (2014). Younger generation faces a savings deficit. The Wall Street Journal.