Generational Conflict in the Workplace
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Topics covered include:
- Generation X, Y,
- Older workers,
- Values in the workplace,
- Gender and age,
- Motivation and communication,
- Baby boomers,
- Multigenerational workplaces,
- and more.
Generational Conflict in the Workplace
Literature Search (Updated April 2019)
Abate, J., Schaefer, T., Pavone, T. (2018). Understanding Generational Identity, Job Burnout, Job Satisfaction, Job Tenure and Turnover Intention. Journal of Organizational Culture, Communications and Conflict. Vol. 22: Issue 1.
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AJO Team. (2018). The Real Skinny on Generational Conflict – Conflict Management Part Two. AJO.
Anderson, M.J. (2012). Training Isn’t Enough for Generational Diversity. A Better Workplace
Andrews, T.M. (2016). “Millenials pass boomers as our largest living generation.” The Washington Post Weekly, p. 9.
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Beaman, K. (2012). Generational Change: Change Management for the Ages. Workforce Solutions Review.
Beaven, M. (2014). Generational Differences in the Workplace: Thinking Outside the Boxes. CJAS 4(1), 68-80.
Belkin L. (2005) A Generation Gap, a Workplace Chasm, The New York Times, April 24
Bell, C. and Green, J. (2012). Generational Differences in Workplace. BGT Recruiting & Consulting, Inc.
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Botelho, B. (Sept. 5, 2008). The new work force of “Generation Y or Millennials need special handling, The Journal of New Engineering Technology
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Bresman, H., and Rao, V.D. (2017). A Survey of 19 Countries Shows How Generations X, Y, and Z are – and aren’t – Different. Harvard Business Review.
Britton, B. (2018). Isn’t Age Just a Number? The Myth of Generational Conflict at Work. Executive Secretary Magazine.
Buckley, J. (2016). Why Generational Differences in the Workplace Will Unlock Success. The Huffington Post.
Buckley, P., Viechnicki, P., Barua, A. (2015). A new understanding of millenials: Generational differences reexamined. Deloite University Press.
Bunton, T.E., Brewer, J.L. (2012) Discovering Workplace Motivators for the Millennial Generation of IT Employees. Conference 12, October 11-13, 2012, Calgary, Alberta, Canada.
Bursch, D. (2014). Managing the Multigenerational Workplace. UNC Kenan-Flagler Business School.
Calvert, L. (2016). How to Manage Generational Differences in the Workplace. Managing Your People.
Canaan Messarra, L., Karkoulian, S., El-Kasser, A-N. (2018). Conflict reslotion styles and personality: The moderating effect of generation X and Y in a non-Western context. Emerald Insight.
Carmichael, S.G. (2016). Millenials are Actually Workaholics, According to Research. Harvard Business Review.
Catalano, H. (2014). How Do You Lead a Multigenerational Workforce? Theglasshammer.
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Center for Women and Business at Bentley University. (2017). Multi-Generational Impacts on the Workplace. Bentley University.
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Connolly, J. (2019). Generational Conflict and the Sociology of Generations: Mannheim and Elias Reconsidered. Sage Journals.
Costanza, D. (2016). Generationally Based Differences in the Workplace: Is There a There There? Cambridge Core Blog.
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Davey, L. (2018). The Key to Preventing Generational Tension is Remembering that Everyone Wants to Feel Valued. Harvard Business Review.
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Deal, J. J., Levenson, A. (2016). What Millennials Want from Work: How to Maximize Engagement in Today’s Workforce. Centre for Creative Leadership.
Deal, J. J., (2007) Retiring the Generational Gap: How Employees Young and Old Can Find Common Ground, Centre for Creative Leadership
Dent, T-L., James, L., Beck, C., Vince, C., Mena, P., Johnson, R., Grant, J., Caletti, P. (2011). Investigating how motivation affects generation Y’s relatedness in the workplace. HROB
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Ellingson, K.T. (2012). Generational Differences in the Workplace CST-West. University of Utah.
Erickson, T. (March 2008) Is Gen Y: Really All That Narcissistic? – Harvard Business Review
Falk, G., Falk, U. A., (2005) Youth Culture and Generation Gap, Algora Publishing
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Gausepohl, S. (2016). Tacking 4 Key Challenges of the Multigenerational Workforce. Business News Daily.
Gerber, G., (2006) Generational Conflict, Cygnos Initiative
Gerhardt, P. (2012). Leading Diverse Generations in the Workplace. Dr. Paul L. Gerhardt.
Giancola, F. (2006) The generation gap: more myth than reality High Beam Research.
Glass, A., (2007) Understanding generational differences for competitive success, Industrial and Commercial Training, Volume 39, Issue 2, Pages 98 – 103
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Great People Inside, (2017). Generational Diversity at the Workplace. Great People Inside.
Haas, N. A., (March 2005) Do Generational Differences Impact the Workplace, The News-Times
Hacker, P. (2006) Generational Divide: Reality or myth? ACU
Hammill, G., (Winter/Spring 2005) Mixing and Managing Four Generations of Employees, FDU Magazine,
Harris, P., (May 2005) The Work War, Learning Circuits, ASTD
Hastings, R. R. (June 2007) The Myth of Generational Differences, SPHR
Hastings, R.R. (2012). Generational Differences Exist, But Beware Stereotypes. SPHR.
Hayes, B.R. (2013). The Implications of Multigenerational Differences within the Workforce. Research Papers. Paper 407.
Heskitt, J. (2007) How Will Millennials Manage? Harvard Business School.
Hope, K. (2016). The millennial generation shaking up the workplace rules. BBC News.
Howe, N. and Strauss, W. (2007) The Next 20 Years: How Customer and Workforce Attitudes Will Evolve. Harvard Business review, July – August
Houlihan, A., (2007) How to Lead Different Generations in the Workplace, Beyond Numbers Reliable Plant
HRVOICE.ORG. (2015). Research Briefing: Generational Differences in the Workplace. People Talk.
Iden, R.L. (2016). Strategies for Managing a Multigenerational Workforce. Thesis, Walden University.
Irving, P. (2018). When No One Retires. Harvard Business Review.
Johnson, L. & M. (2011). Six guidelines for resolving intergenerational conflict at work. IT Employment,
Kaifi, B.A., Nafei, W.A., Khanfar, N.M., & Kaifi, M.M. (2012). A Multi-Generational Workforce: Managing and Understanding Millennials. .International Journal of Business and Management: Vol. 7, No. 24.
Kane, S. (2013) The Multigenerational Workforce. ABOUT.Com
Keene, D.L., and Handrich, R.R. (2015). Loyalty, Longevity and Leadership: A Multigenerational Workforce Update. Practice Management.
Kemsley, N. (2012). Meeting the workplace challenges created by today’s multi-generational workforce. Henley Business School, University of Reading.
Kendall. R. (2012). Demographics in the Workplace Diversity or Demon, The Portico.
Kim, J., Yang, Y-C. (2013). What Can We Do to Attract and Retain Young People to Our Company as We Find it Difficult to Attract Employees at all Levels. Cornell University.
Kleinschmit, M. (2019). Generation Z characteristics: 5 infographics on the Gen Z lifestyle. Business Strategy.
Koeppel, D. (2011). Gen Y vs Boomers: Workplace Conflict Heats Up. The Fiscal Times.
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Kruger, S. (2016). A Workforce Triad: Baby Boomers, Generation X, and Millenials. Accenture.
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Lamm, E., Meeks, M.D. (2012). Workplace fun: the moderating effects of generational differences. San Francisco State University.
Lancaster, L. C., Stillman, D., (2007) When Generations Collide, Harper Collins
Levy, L., Carroll, B., Francoeur, J. Logue, M., (November 17, 2005) Generational Differences in the Workplace Overstated, The Generational Mirage Study, Hudson
Lipman, V. (2017). How to Manage Generational Differences in the Workplace. Forbes.
Lirio, P. (July 2007) Toward Understanding Generation X Women’s Careers, Submission to ICWF Conference, Barcelona
Logan, M. (2016). Generation Gap: Understanding how different generations approach the workplace. Charity Village.
Lyons, S.T., Schweitzer, L., Urick, M.J., & Kuron, L. (2019). A dynamic social-ecological model of generational identity in the workplace. Journal of Intergenerational Relationships. Volume 17, Issue 1.
Lyons, S., Urick, M., Kuron, L., and Schweitzer, L. (2015). Generational Differences in the Workplace: There is Complexity Beyond the Stereotypes. Society for Industrial and Organizational Psychology.
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