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Diversity and Work

Topics covered include:

• Workforce diversity in public/private organizations,
• Diversity management,
• Corporate diversity training,
• Mentoring and diversity,
• LGBTQ employee integration,
• and more.

Literature Review

Diversity and Work

Updated April 2017

Abreu, K. (2014). The Myriad Benefits of Diversity in the Workplace. Entrepreneur

Acquavita, S.P., Pittman, J., Gibbons, M., & Castellanos-Brown, K. (2009). Personal and organizational diversity factors’ impact on social workers’ job satisfaction: Results from a national Internet-based survey. Administration in Social Work, 33: 151-166.

Afzal, F., Mahmood, K., Samreen, F., Asim, M., Sajid, M. Comparison of Workforce Diversity in Public and Private Business Organizations. Information and Knowledge Management Vol. 3, No. 2, (2013).

Ahern, K., and Dittmar, A. (2011). “The Changing of the Boards: the impact on firm valuation of mandated female board of representation”, Stephen M. Ross School of Business, Working Paper Series.

Al-Ajmi, R. (2006, December). The effect of gender on job satisfaction and organizational commitment in Kuwait. International Journal of Management, 23, 838-844.

Alvarez, A.N., Blume, A.W., Cervantes, J.M., & Thomas, L.R. (2009). Tapping the wisdom tradition: Essential elements to mentoring students of color. Professional Psychology: Research and Practice, 40(2), 181-188.

Amaram, D.I. Cultural Diversity: Implications for Workplace Management. Journal of Diversity Management – Fourth Quarter (2007) Volume 2, Number 4.

Anand, R., & Winters, M.F. (2008). A retrospective view of corporate diversity training from 1964 to the present. Academy of Management Learning and Education, 7, 356-372.

Anzovino, T. (2014). Walk a Mile. Nelson Education.

Apfelbaum, E. (2013). What’s the Business Case for Diversity in the Workplace? MIT Sloan.

Armstrong, C., Flood, P.C., Guthrie, J.P., Liu, W., MacCurtain, S., and Mkamwa, T. (2010), “The impact of diversity and equality management on firm performance: Beyond high performance work systems.” Human Resource

Avery, D.R., McKay, P.F., Wilson, D.C., & Volpone, S. (2008). Attenuating the effect of seniority on intent to remain: The role of perceived inclusiveness. Paper presented at the meeting of the Academy of Management, Anaheim, CA.

Avery, D.R., McKay, P.F., Wilson, D.C., & Tonidandel, S. (2007). Unequal attendance: The relationships between race, organizational diversity cues, and absenteeism. Personnel Psychology, 60: 875-902.

Bacharach, S.B., Bamberger, P.A., & Vashdi, D. (2005). Diversity and homophily at work: Supportive relations among White and African-American Peers. Academy of Management Journal, 48, 619-644.

Bainbridge, J. (2014). Sexuality, gender and racial equality: why workplace diversity is good for marketing Marketing Magazine.

Ball, P. (2015). 4 Simple Ways to Focus on Workplace Diversity in 2015. Care.com

Barres, B.A. (2006). Does gender matter? Nature. 442: 7099: 133-136.

Barron, P., Maxwell, G., Broadbridge, A., & Ogden, S. (2007). Careers in Hospitality Management: Generation Y’s Experiences and Perceptions. Journal of Hospitality and Tourism Management, (14)2: 119-128.

Bassett-Jones, N. (2005). The paradox of diversity management, creativity and innovation. Creativity & Innovation Management, 14, 169-175.

Beaver, G., & Hutchings, K. (2005). Training and developing an age diverse workforce in SMEs: the need for a strategic approach. Education and Training, (48)8/9: 592-604.

Begley, S. (2006). He, once a she, offers own view on science spat. Wall Street Journal. 248:10: B1 – B5.

Bell, M.P., Ozbilgin, M.F., Beauregard, A.T., Surgevill, O. (2011). Voice, silence, and diversity in 21^st century organizations: Strategies for inclusion of gay, lesbian, bisexual, and transgender employees. Human Resource Management, 50(1), pp. 131-146.

Bell, M.P. (2007). Diversity in organizations. Mason, OH: South-Western.

Benedick, Jr, M., Egan, M.L., & Lanier, L. (2010). The business case for diversity and the perverse practice of matching employees to customers. Personnel review, 39, 468-486.

Bendick, Jr., M. (2007). Situation testing for employment discrimination in the United States of America. U.S. Equal Employment Opportunity Commission.

Berdahl, J. (2014). A Mandate to Promote Diverse Leadership. Sauder, UBC

Berman, D.D. (2006). Managing Diversity – Management and the Multi-Cultural Workforce. A Management Perspective on Cultural Diversity in American Labor Market. Yahoo Contributor Network.

Bernstein, L.E. (2006). Generations working together. Dallas: VisionPoint.

Berrey, E. (2015). Diversity is for white people: The big lie behind a well-intended word. Salon.

Bezrukova, K., Jehn, K.A., & Spell, C.S. (2012). Reviewing diversity training: Where we have been and where we should go. Academy of Management Learning & Education. 11, 207-227.

Bharadwaj Badal, S. (2014). The Business Benefits of Gender Diversity. Business Journal.

Bohnet, I., & Greig, F. (2007, April). Gender matters in workplace decisions. Negotiation, 10, 4-6.

Bonetta, L. (2010). Reaching gender equality in science: The importance of role models and mentors. Science. 327(5967): 889-895.

Booth, A.L., and Nolen, P. (2009). “Gender Differences in Risk Behaviour: Does Nurture Matter?” CEPR Discussion Paper No. 7198, March.

Bowes, B.J. (2008). The business case for workplace diversity. CMA Management, (December/January 2008), 14-16.

Brett, J., Behfar, K., & Kern, M.C. (2006). Managing multicultural teams. Harvard Business Review, 84(11): 85-91.

Brief, A.P. (Ed.). (2008). Diversity at work. Cambridge: Cambridge University Press.

Brooks, C. (2014). 10 Workplace Trends You'll See in 2015. Business News Daily

Brown, J. (2016). Inclusion: Diversity, The New Workplace & The Will to Change. Advantage Media Group.

Buckley, S. (2014). Unconscious bias is why we don't have a diverse workplace, says Google engadget.

Campbell, D.G. (2011). Diversity and Job Satisfaction: reconciling Theories and Findings. International Journal of Applied Management and Technology. Volume 10, Issue 1, Pages 1-15.

Carliner, S., Ally, M., Zhao, N., Bairstow, L., Khoury, S., Johnston, L. (2006). A Review of the State of the Field of Workplace Learning: What We Know and What We Need to Know About Competencies, Diversity, E-Learning, and Human Performance Improvement. Canadian Council on Learning.

Carrell, M.R., Mann, E.E., and Sigler, T.H. (2006). Defining Workforce Diversity Programs and Practices in Organizations: A Longitudinal Study. Labor Law Journal, 5-12.

Carr-Ruffino, N. (2009). Managing diversity: People skills for a multicultural work place (8^th ed.). Boston, MA: Pearson Custom Publishing.

Cheah, L. (2013). Why workplace diversity is important for every organisation myStarjob.com

Chin, J.L. (2010). Introduction to the special issue on diversity and leadership. American Psychologist, 65: 150-156. A study of organizational commitment and job performance among Korean employees. Administration in Social Work, 32(4): 100-126.

Cho, S., & Mor Barak, M.E. (2008). Understanding of diversity and inclusion in a perceived homogeneous culture: A study of organizational commitment and job performance among Korean employees. Administration in Social Work. 32(4): 100-126.

Christian, J., Porter, L.W., Moffitt, G. (2006). Workplace diversity and group relations: An overview. Group Processes & Intergroup Relations, 9(4), 459-466.

Chugh, D., & Brief, A.P. (2008). Where the sweet spot is: Studying diversity in organizations. In A.P. Brief (Ed.), Diversity at work (pp. 1-12). Cambridge: Cambridge University.

Clifford, S. (2006). Young, female, and demanding. Inc., 28, 27.

Cocchiara, F.K., Connerley, M.L. & Bell, M.P. (2010). “A GEM” for increasing the effectiveness of diversity training. Human Resource Management, 49: 1089-1106.

Cohea, M. (2017). In First diversity and inclusion report, Brown cites early progress and work ahead. Brown University.

Coldewey, D. (2014) 'Time to Be Candid': Google Admits Lack of Workplace Diversity. NBC News.

Combs, G.M., & Luthans, F. (2007). Diversity training: Analysis of the impact of self-efficacy. Human Resource Development Quarterly, 18: 91-120.

Cooper. D. (2015). Google will spend $150 million this year to diversify its workforce. engadget

Crampton, S.M., & Hodge, J.W. (2007). Generations in the Workplace: Understanding Age Diversity. The Business Review, (9)1: 16-22.

Crow, D., Hogan, M. (2010). Cultural Diversity in the Workplace. BizLabs.

Cuyler, A.C. (2015). An Exploratory Study of Demographic Diversity in the Arts Management Workforce. Grantmakers in the Arts.

Dahlin, K.B., Weingart, L.R. & Hinds, P.J. (2005). Team diversity and information use. Academy of Management Journal. 48(6): 1107-1123.

D’Almelda, C.M. (2007). The Effects of Cultural Diversity in the Workplace. ProQuest.

Daniels, K. and Mac Donald, L. (2005). Equality, diversity and discrimination: a student text. London: Chartered Institute of Personnel and Development.

David, A.H. (2010). “Diversity, innovation and corporate strategy.” In Moss, G. (ed.), Profiting from Diversity: The Business Advantages and the Obstacles to Achieving Diversity, Palgrave McMillan, Chapter 2.

Davidson, M. (2011). The end of diversity as we know it: Why diversity efforts fail and how leveraging diversity can succeed. San Francisco: Berrett-Koehler Publishers.

De Meuse, K.P., Hostage, T.J., & O’Neill, K.S. (2007). A longitudinal evaluation of senior mangers’ perceptions and attitudes of a workplace diversity training program. Human Resource Planning, 30(2): 38-46.

Desvaux, G., Devillard-Hoellinger, S. and Baumgarten, P. (2007), Women Matter: Gender Diversity, a Corporate Performance Driver, New York: McKinsey and Company.

Dewan, A. (2015). How Microsoft enables gender diversity in the workplace. Journal of Office Workers.

Dhuppar, S. (2015) Managing Workplace Diversity: Challenges and Strategies. International Journal of Research, Vol. 2, No. 3

Diegel, J.A. (2014). Managing a Generationally Diverse Workforce H&HN Daily

Diggs, G.A., Garrison-Wade, D.F., Estrada, D., Galindo, R. (2009). Smiling faces and colored spaces. The Urban Review, 41(4), 312-333.

Dipboye, R.L. & Colella, A. (2005). Discrimination at work: The psychological and organizational bases. Mahwah, NJ: Lawrence Erlbaum.

Diversity Inc. (2011). Diversity management.

Dizikes, P. (2014). Study: Workplace diversity can help the bottom line. MIT News.

Dizikes, P. (2014). A new approach to diversity research. MIT News MIT News

Dobbin, F., & Kalev, A. (2007). Kicking and screaming: Commitment and resistance in organizational diversity programs. Paper presented at American Psychological Association National Conference, san Francisco, CA.

Dodgson, L. (2017). Why diverse companies turn higher profits and reap rewards. World Economic Forum.

Doonan, D. (2016). The future of work. Chandler Mcleod.

Dreachslin, J.L. (2007). The role of leadership in creating a diversity-sensitive organization. Journal of Healthcare Management, 52(3), 151-155.

Dreachslin, J.L., Weech-Maldonado, R., & Dansky, K.H. (2004). Racial and Ethnic Diversity and Organizational Behavior: A Focused Research Agenda for Health Services Management, Social Science and Medicine, 59(5), pp. 961-971.

Dumas, T.L. Rothbard, N.P. and Philips, K.W. Self-Disclosure: Beneficial for Cohesion in Demographically Diverse Work Groups? Diversity and Groups. Research on Managing Groups and Teams, Volume 11, 143-166.

Dunning, M. (2014). Corporate culture key to workplace gender equality, diversity: Speakers Brokers & Insurers.

Edwards Buckingham, C.D. (2011). A case study exploring the impact of managing workplace diversity on diversity awareness and employee job satisfaction. ProQuest UMI.

Elliott, B.A., Dorscher, J., Wirta, A., Hill, D.L. (2010). Staying connected: Native American women faculty members on experiencing success. Academic Medicine, 85(4), 675-679.

Elsaid, A.M. (2012). The Effects of Cross cultural Work Force Diversity on Employee Performance in Egyptian Pharmaceutical Organizations. Sciedu Press Vol. 1. No. 4.

Emerson, J. (2015). Prioritizing Diversity In 2015 TC

Enchautegui-de-Jesus, N., Hughes, D., Johnston, K.E., Joo Oh, H. Well-Being in the Context of Workplace Ethnic Diversity. Journal of Community Psychology, Vol. 34, No. 2, 211-223 (2006).

Erasmus, L.J. (2007). The Management of Workforce Diversity and the Implications for Leadership at Financial Asset Services. Thesis. University of Johannesburg.

Erickson, K.A. (2010). Diversity now, conformity later: Faculty mentoring, institutional conformity, and the practices of privilege. Paper presented at the annual meeting of The Law and Society Association, Renaissance Chicago Hotel, Chicago, IL.

Eriksen, V., & Murphy, J. (2017). Diversity & Inclusion: Why it is Good for Your Business. IWEC News.

Ernst Kossek, E., Lobel, S.A., and Brown, J. (2005). Human Resource Strategies to Manage Workforce Diversity. Examining ‘The Business Case’. In A.M. Konrad, P. Prasad, & J.K. Pringle (Eds.), Handbook of workplace diversity. Thousand Oaks, CA: Sage.

Equal Employment Opportunities Trust, (June 2008). Diversity & Equality – Evidence of positive business outcomes and how to achieve them. A review of the literature. Journal of Managerial Issues, 13(2): 177-196.

Ferdman, B.M., & Sagiv, L. (2012). Diversity in organizations and cross-cultural work psychology: What if they were more connected? Industrial and Organizational Psychology. 5, 323-345.

Fisher, A. (2014) Why workplace diversity efforts struggle Fortune.com

Florentine, S. (2015). Recipe for success starts with diversity CIO

Flores, S. (2014). Building the business case for gender and diversity in the workplace NBR

Foma, E. (2014). Impact of Workplace Diversity Integrative Business & Economics.

Fouche, C., De Jager, C., Crafford, A. (2004). The Evaluation of a Diversity Program. SA Journal of Human Resource Management, 2 (2), 37-44.

Frankle, B. (2007). Who really benefits from work/life? Diversity Inc., 20-39.

Fung, J. (2015). Why building a diverse work force is worth the effort. The Globe and Mail.

Galer, S. (2014). New Study Redefines Workplace Diversity. Forbes.

Gardenswartz, L., & Rowe, A. (2006). Still being asked to explain the business case for diversity? Articulating the “why”.

Gelfand, M.J., Nishii, L., Raver, L., & Schneider, B. (2005). Discrimination in the workplace: An organizational-level analysis. In R. Dipboye & A. Collella, (Eds.), Discrimination at work: The psychological and organizational bases 89-116. Mahwah, NJ: Lawrence Erlbaum.

Gibson, D. (2013). Religion In Workplace Increasingly Diverse; Comes With Potential Pitfalls Huffington Post.

Gillin, L. (2016). Workplace Diversity. CreateSpace Independent Publishing Platform.

Goldstein, M. (2015). The Impact of Workplace Diversity from the Employee Perspective Kanjoya

Gonzales, J.A., Densi, A.S., (2009). Cross-level effects of demography and diversity climate on organizational attachment and firm effectiveness. Journal of Organizational Behavior, 30(1), 21-40.

Gorman, C. (2014). Diversity in the Workplace: It’s No Longer Just the Right Thing to Do HR Management, Talent Management.

Gould, J. (2015). How arts organisations can reap the benefits of cultural diversity. The Conversation.

Greene, A. & Kirton, G. (2010). The dynamics of managing diversity: A critical approach. Oxford, Elsevier Butterworth-Heinemann.

Griswold, A. (2013). Why 'Thought Diversity' Is The Future Of The Workplace. Business Insider.

Groeneveld, S. & Van de Walle, S. (2010). A contingency approach to representative bureaucracy: Power, equal opportunities and diversity. International review of Administrative Sciences, 76(2), pp. 139-258.

Groschi, S., Bendi, R. (2015). Managing Religious Diversity in the Workplace Gower Publishing Ltd.

Handrahan, M. (2014). Microsoft reveals the diversity of its workforce. gamesindustry.biz

Hankins, K.A. (2005). The Influence of Diversity Climate on Perceived Organizational Support and Job Satisfaction. Thesis, Capella University

Harrison, D.A. and Klein, K.J. (2007), “What’s the difference? Diversity constructs as separation, variety, or disparity in organizations”, Academy of Management Review, Vol. 32; pp. 1199-1228.

Hastings, R.R. (2006). An inclusive workplace: How to know one when you see one.

Hays-Thomas, R. (2016). Managing Workplace Diversity and Inclusion: A Psychological Perspective. Routledge.

Hays-Thomas, R., Bendick Jr. M. (2013). Professionalizing Diversity and Inclusion Practice: Should Voluntary Standards be the Chicken or the Egg? Industrial and Organizational Psychology: Perspectives on Science and Practice.

Healy, G., Kirton, G. and Noon, M. (2010). (eds.) Equality, Inequalities and Diversity-From Global to Local. Basingstoke: Palgrave Macmillan.

Henry, O., & Evans, A. (2007). Critical review of literature on workplace diversity. African Journal of Business Management, 12, 72-76.

Henry, Z. (2015). What Martin Luther King Would Say About Workplace Diversity Today. Wire

Herring, C. (2009), “Does Diversity Pay?: Race, Gender and the Business Case for Diversity”. American Sociological Review, Vol. 74, No. 2, pp. 208-224.

Hewlett, S.A., Marshall, M., and Sherbin, L. (2013). How Diversity Can Drive Innovation. Harvard Business Review.

Hewlett, S.A., Luce, C.B., & West, C. (2005). Leadership in your midst: Tapping the hidden strengths of minority executives. Harvard Business Review, 83, 74-81.

Hiranandani, V. Diversity Management in the Canadian Workplace: Towards an Antiracism Approach. Urban Studies Research. Volume 2012 (2012), Article ID 385806, 13 pages.

Hofhuis, J., Zee, K. and Otten, S. (2015). Measuring employee perception on the effects of cultural diversity at work: development of the Benefits and Threats of Diversity Scale. Quality & Quantity: International Journal of Methodology, vol. 49, issue 1, pages 177-201.

Hogan, D.E., & Mallott, M. (2005). Changing racial prejudice through diversity education. Journal of College Student Development, 46: 115-125.

Holtzman, D.M., Kruger, E.J., & Srock, C.D. (2009). Generational diversity scenarios in the for-profit and non-profit sectors. In C.D. Harvey & M.J. Allard (Eds.) Understanding and managing diversity (pp. 172-183) (4^th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.

Homan, A.C., van Knippenberg, D., Van Kleef, G.A., and De Dreu, C.K.W. (2007). “Building faultlines by valuing diversity: Diversity beliefs, information elaboration, and performance in diverse work teams”, Journal of Applied Psychology, Vol. 92: pp. 1189-1199.

Hopkins, W., Hopkins, S., & Gross, M.A. (2005). Cultural diversity re-composition and effectiveness in monoculture work groups. Journal of Organizational Behavior, 26(8): 949-964.

Horwitz, S.K., & Horowitz, I.B. (2007). The effects of team diversity on team outcomes: A meta-analytic review of team demography. Journal of Management, 33(6): 987-1015.

Horwitz, S.K. (2005). The compositional impact of team diversity on performance: Theoretical considerations. Human Resource Development Review, 4(2), 219-245.

Hudson-Ward, A. (2014). Diversity and inclusion. College & Research Libraries News.

Huet, E. (2017). Facebook’s Hiring Process Hinders Its Effort to Create a Diverse Workforce.Bloomberg.

Hunt, V., Layton, D., and Prince, S. (2015). Why diversity matters. McKinsey & Company.

Huppke, R. (2013). Diversity fades as you move up the corporate ladder. Chicago Tribune

Ignacak, P. (2014). Diversity in the workplace: an ongoing debate. Jobs.ca

Ihsen, S., and Bebaur, S. (2009). Diversity issues in the engineering curriculum. European Journal of Engineering Education. 34(5): 419-424.

Janssen, M., Zanoni, P. (2005). Many diversities for many services: Theorizing diversity (management) in service companies. The Tavistock Institute.

Jayanthi, A. (2016). The new look of diversity in healthcare: Where we are and where we’re headed. Becker’s Hospital Review.

Johnsen, J.E. (2014). 5 Strategies for Promoting Diversity in the Workplace. Upstate Business Journal.

Johnson, C.D. (2008). It’s more than the five to do’s: Insights on diversity education and teaching from Roosevelt Thomas, a pioneer and thought leader in the field. Academy of Management Learning and Education. 7: 406-417.

Kaplan, D.M. (2006). Can diversity training discriminate? Backlash to lesbian, gay, and bisexual diversity initiatives. Employee Responsibilities and Rights Journal, 18: 61-72.

Kearney, E., & Gebert, D. (2009). Managing diversity and enhancing team outcomes: The promise of transformational leadership. Journal of Applied Psychology, 94: 77-89.

Kelly, M. (2013). Diversity Never Happens: The Story of Minority Hiring Doesn’t Seem To Change Much. Library Journal.

Kenely, N. (2013). The importance of training in diversity management Times of Malta.com

Kim, B. (2006). Managing Workforce Diversity: Developing a Learning Organization. Journal of Human Resources in Hospitality & Tourism, (5)2: 69-90.

King, E.B., Dawson, J.F., Kravitz, D.A., & Gulick, L.M.V. (2010a). A multilevel study of the relationships between diversity training, ethnic discrimination and satisfaction in organizations. Journal of Organizational Behavior, 33: 5-20.

King, E.B., Gulick, L.M. V., & Avery, D.R. (2010b). The divide between diversity training and diversity education: Integrating best practices. Journal of Management Education, 34: 891-906.

Knouse, S. (2008). Issues in Diversity Management. University of Louisiana at Lafayette.

Kokalitcheva, K. (2015). Google’s workplace diversity still has a long way to go.Time.

Kollen, T. (Ed.). (2016). Sexual Orientation and Transgender Issues in Organizations: Global Springer.

Kreitz, P.A. (2007). Best Practices for Managing Organizational Diversity. Thesis. Graduate School of Library and Information Sciences, Simmons College.

Krischer Goodman, C. (2014). Fostering diversity in the workplace: how to navigate the challenges. Miami Herald.

Kulik, C. T. & Roberson, L. (2008a). Diversity initiative effectiveness: What organizations can (and cannot) expect from diversity recruitment, diversity training, and formal mentoring programs. In A.P. Brief (Ed.), Diversity at work (pp. 265-317). Cambridge: Cambridge University Press.

Lahiri, I. (2008). Creating a competency model for diversity and inclusion practitioners. New York: The Conference Board.

Littrell, L.N., & Salas, E. (2005). A review of cross-cultural training: Best practices, guidelines and research needs. Human Resource Development Review, 4, 305-334.

Litvin, D.R. (2006). Diversity: Making space for a better case. In A.M. Konrad, P. Prasad, & J.K. Pringle (Eds.), Handbook of workplace diversity (pp. 75-94. Thousand Oaks, CA: SAGE Publications Inc.

Lockwood, N.R. (2015). Workplace Diversity: Leveraging the Power of Difference for Competitive Advantage. Society for Human Resource Management.

Love, J., and May, P. (2014). Workplace diversity: Apple employs far more blacks, Hispanics than its tech rivals San Jose Mercury News.

Lublin, J.S. (2015). New Report Finds a ‘Diversity Dividend’ at Work At Work

MacDonald, G.M. (2017). Strengths and Challenges of Diversity. AAG Newsletter.

Maher, F.A. and Tetreault, M.K. (2006). Privilege and Diversity in the Academy. Routledge.

Maier, C. (2005). A conceptual framework for leading diversity. International Journal of Human Resources Development and Management, 5, 412-424.

Maltbia, T. E., Power, A. (2005). Diversity’s Impact on the Executive Coaching Process. Terrence E. Maltbia & Anne Power.

Manning, A., and Swaffield, J. (2008). “The gender gap in early-career wage growth”, The Economic Journal, Vol. 118 (530); pp. 983-1024.

Mannix, E., & Neale, M.A. (2005). What differences make a difference? The promise and reality of diverse teams in organizations. Psychological Science in the Public Interest, 6, 31-55.

Martin-Alcazar, F., Romero-Ferandez, P.M., Sanchez-Gardey, G. (2012). Effects of Diversity on Group decision-Making Processes: The Moderating Role of Human Resource Management. Springer Science Business Media, Volume 21, Issue 5, pp. 677-701.

Martin-Breen, P., and Anderies, J.M. (2011. Resilience: A Literature review. Rockefeller Foundation.

Martinez, J-P. (2013). Cultural Diversity: How to Manage Workplace Interactions - See more at: https://www.bluesteps.com/blog/cultural-diversity-manage-workplace-interactions.aspx#sthash.zdZanJ2B.dpuf BlueSteps

Mayhew, R. (2014). Why Is Respect Important in a Diverse Workplace? Demand Media.

Mazur, B. Cultural Diversity in Organisational Theory and Practice. Journal of Intercultural Management, Vol. 2, No. 2, (November 2010), pp. 5-15.

McCartney, C. (2014). Gearing up for an age-diverse workplace. Training Journal

McKay, P.F., Avery, D.R., & Morris, M.A. (2009). A tale of two climates: Diversity climate from subordinates’ and managers’ perspectives and their role in store unit sales performance. Personnel Psychology, 62: 767-791.

McKay, P., Avery, D., and Morris, M. (2008). “Mean racial-ethnic differences in employee sales performance: the moderating role of diversity climate.” Personnel Psychology, Vol. 61; pp. 349-374.

McMahon, A.M. (2006). Responses to diversity: Approaches and initiatives.

McMillan-Capehart, A. (2006). Heterogeneity or homogeneity: Socialization makes the difference in firm performance. Performance Improvement Quarterly, 19, 83-98.

Medina, S. and Gomez, P. (2014). Why you should do more than just talk about workplace diversity. The Future of Work

Metzler, C.J. (2012 July/August). Are you really No. 1? Diversity Executive, 42-43, 46.

Monks, K. (2007). “The Business Impact of Equality and Diversity: The International Evidence,” Report for the National Centre for Partnership and Performance, Dublin: NCPP and Equality Agency.

Mor Borak, M. (2011). Managing diversity: Toward a globally inclusive workplace. Thousand Oaks, CA: Sage.

Morgan, J., and Vardy, F. (2009). “Diversity in the Workplace.” American Economic Review, 99(1): 472-85.

Morris, J. (2013). Tree Talk: HR Corner: Diversity in the Workplace. Views

Moses, Y.T., Banh, J. Diversity Literature Review in Higher Education: The Next Research Agenda. The Journal of Multiculturalism in Education, Volume 6 (2010) Number 3.

Moss, G. (ed.) (2010). Profiting from diversity: The Business Advantages and the Obstacles to Achieving Diversity. Palgrave Macmillan.

Moylan, S. (2014). Diversity in the workplace: Are we all just asking the wrong question? Hudson.

Nair, N., Vohra, N. (2015). Diversity and Inclusion at the Workplace: Indian Institute of Management.

Neave, C. (2015). Workplace Diversity Program. Commonwealth Ombudsman.

Nelson, D.J. (2007). A national analysis of diversity in science and engineering faculties at research universities. Department of Chemistry and Biochemistry, University of Oklahoma.

Newcome, A. (2014). What Apple Is Doing About Lack of Diversity in the Workplace. ABC News.

Nishii, L.H., 7 Mayer, D.M. (2009). Do inclusive leaders help to reduce turnover in diverse groups? The moderating role of leader-member exchange in the diversity to turnover relationship. Journal of Applied Psychology. 94: 1412-1426.

Noon, M. (2007). The fatal flaws of diversity and the business case for ethnic minorities. Work, Employment and Society, 21(4), pp. 773-784.

Ollapally, A. (2009). The holistic approach to diversity management: HR implications. Indian Journal of Industrial Relations.

Ostergaard, C.R., Timmermans, B., Kristinsson, K. (2011). Does a different view create something new? The effect of employee diversity on innovation. Research Policy, 40(3), 500-509.

Ozbilgin, M.F., Beauregard, T.A., Tatli, A. and Bell, M.P. (2011). Work-life diversity and intersectionality: a critical review and research agenda. International Journal of Management Reviews, 13 (2). Pp. 177-198.

Ozbilgin, M.F. and Tatli, A. (2011). “Mapping out the field of equality and diversity: rise of individualism and volunteerism,” Human Relations, Vol. 64, No. 9; pp. 1229-1253.

Paluck, E.L. (2006). Diversity training and intergroup contact: A call to action research. Journal of Social Issues. 62: 577-595.

Parry, E., and Harris, L. (2011). The employment relations challenges of an ageing workforce. ACAS.

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