FAQ webinaires
Les webinaires du CERIC sont maintenant hébergés sur la plateforme Zoom Event. Que signifie ce changement pour vous ?
Vous trouverez ci-dessous des informations complémentaires ainsi que les questions courantes que nous vous recommandons de consulter :
Vous rencontrez des problèmes techniques, ou vous avez des préoccupations? Vérifiez les éléments suivants :
A new registration process using your Zoom profile
You’ll be prompted to sign in using your zoom account. When registering, you must log in with the zoom account you’ll use on the day of the webinar. Access to the webinar and confirmation details will only go to the e-mail you’re using at this stage. If needed, you can easily create a new Zoom account for free.
Once you register, check your zoom account e-mail for confirmation and mark the webinar(s) in your calendar using the attached calendar item. You’ll be prompted to add each session in the webinar series to your calendar. We recommend you turn on reminders so you don’t miss the webinars! Note: you can simply drag the calendar item to your Outlook agenda or Gmail agenda and edit the preferred time to be reminded of.
Note: Confirmation and reminder emails will be sent from Zoom using the following email address: noreply-zoomevents@zoom.us make sure you add this email address to your contact list, so it won’t go to your junk mail folder.
A new group registration procedure
Previously, one person could register several team members on the same registration page and pay the appropriate amount. From now on, each group’s member will need to register on their own. Please note that the group rate is only available when 5 people or more from the same organization register for the same webinar series.
A new way to receive and set up your reminders so you don’t miss the events!
Once you register, check your zoom account e-mail for confirmation and mark the webinar(s) in your calendar using the attached calendar item. You’ll be prompted to add each session in the webinar series to your calendar. We recommend you turn on reminders so you don’t miss the webinars! Note: you can simply drag the calendar item to your Outlook agenda or Gmail agenda and edit the preferred time to be reminded of.
More options to participate
To make the webinars more engaging, you will have the possibility to turn on/off your webcam. Please note that your mic will be turned off upon your entry and the options for activating it will be limited based on presenter preferences and plans.
A new way to join the live session
If you see this error message, switch to the zoom account you used to register for the webinar(s) instead and try again.
Once you arrive at the Zoom event page, navigate to the upcoming session. If you arrive before the starting date and time of the session, you will see a countdown indicating to you when the session will start. When the session is in progress, an “in progress” bar should be illuminated. Select the “Join” button.
You may experience this waiting screen before you’re prompted to join. Please wait for the webinar to start if that is the case. Once the event has started, you will enter the waiting room, pending the presenters and organizer moving you to the main room.
Access to a lobby before and after the sessions with the ability to discuss concepts with peers
The Zoom Events lobby is a great place to:
- review information about the webinar series
- see & interact with who’s registered
- Ask questions or discuss concepts before or after the session
- Access materials for the webinar before/after each session
Access to the lobby will be deactivated a month after the webinars series is done.
A new certificate of participation procedure
Within 24 hours following the live webinar, participants who attended the webinar live will receive a certificate of attendance. Certificate of attendance will be sent from certs@gutenbergcerts.com. Make sure to add this address to your contact list so it won’t fall under your junk folder.
A new way to access materials and recordings
Materials and recordings will also be shared in the lobby within 24 hours of the final webinar of the series. Please note that access to the lobby and recordings will only be available for one month.
A new registration process using your Zoom profile
You’ll be prompted to sign in using your zoom account. When registering, you must log in with the zoom account you’ll use on the day of the webinar. Access to the webinar and confirmation details will only go to the e-mail you’re using at this stage. If needed, you can easily create a new Zoom account for free.
Once you register, check your zoom account e-mail for confirmation and mark the webinar(s) in your calendar using the attached calendar item. You’ll be prompted to add each session in the webinar series to your calendar. We recommend you turn on reminders so you don’t miss the webinars! Note: you can simply drag the calendar item to your Outlook agenda or Gmail agenda and edit the preferred time to be reminded of.
Note: Confirmation and reminder emails will be sent from Zoom using the following email address: noreply-zoomevents@zoom.us make sure you add this email address to your contact list, so it won’t go to your junk mail folder.
A new group registration procedure
Previously, one person could register several team members on the same registration page and pay the appropriate amount. From now on, each group’s member will need to register on their own. Please note that the group rate is only available when 5 people or more from the same organization register for the same webinar series.
A new way to receive and set up your reminders so you don’t miss the events
Once you register, check your zoom account e-mail for confirmation and mark the webinar(s) in your calendar using the attached calendar item. You’ll be prompted to add each session in the webinar series to your calendar. We recommend you turn on reminders so you don’t miss the webinars! Note: you can simply drag the calendar item to your Outlook agenda or Gmail agenda and edit the preferred time to be reminded of.
A new way to join the live session
If you see this error message, switch to the zoom account you used to register for the webinar(s) instead and try again.
Once you arrive at the Zoom event page, navigate to the upcoming session. If you arrive before the starting date and time of the session, you will see a countdown indicating to you when the session will start. When the session is in progress, an “in progress” bar should be illuminated. Select the “Join” button.
You may experience this waiting screen before you’re prompted to join. Please wait for the webinar to start if that is the case. Once the event has started, you will enter the waiting room, pending the presenters and organizer moving you to the main room.
More options to participate
To make the webinars more engaging, you will have the possibility to turn on/off your webcam. Please note that your mic will be turned off upon your entry and the options for activating it will be limited based on presenter preferences and plans.
Access to a lobby before and after the sessions with the ability to discuss concepts with peers
The Zoom Events lobby is a great place to:
- review information about the webinar series
- see & interact with who’s registered
- Ask questions or discuss concepts before or after the session
- Access materials for the webinar before/after each session
Access to the lobby will be deactivated a month after the webinars series is done.
A new certificate of participation procedure
Within 24 hours following the live webinar, participants who attended the webinar live will receive a certificate of attendance. Certificate of attendance will be sent from certs=gutenbergcerts.com@mg.gutenbergcerts.com. Make sure to add this address to your contact list so it won’t fall under your junk folder.
A new way to access materials and recordings
Materials and recordings will also be shared in the lobby within 24 hours of the final webinar of the series. Please note that access to the lobby and recordings will only be available for one month.
