Young male worker being interviewed for a job by a women.Careering

Developing a change-ready mindset during the pandemic and beyond

Engaging with client emotion and understanding the context of a change response can help build a strong foundation

Karen Begemann

The COVID-19 pandemic has shifted many of our perspectives on change and transition. For over a year, we have witnessed and experienced unemployment, businesses shuttering and educational institutions pivoting to online learning. Unprecedented numbers of Canadians are working from home. The uncertainty and isolation have taken a toll on mental health.

However, with more Canadians getting vaccinated, hope has been gradually easing anxiety. We know there are available jobs and the opportunities will continue to grow. Classroom learning is finding its way back. Many workers are returning to the workplace (albeit on modified schedules). While these changes are positive, they also represent another transition to manage, which can bring up many emotions for us and for our clients. You may be wondering: How do I best address client emotion around transition? How can I develop a more change-ready mindset in myself and in my clients?

We are no strangers to transition

 “Trying to place an evolving person into the changing work environment … is like trying to hit a butterfly with a boomerang.” – John Krumboltz (Bimrose,n.d.)

Career pivots are far from a new topic of conversation for career development professionals. Theorists such as Jim Bright and Robert Pryor (Chaos Theory of Careers), Nancy Schlossberg (Transition Theory) and the late John Krumboltz (Learning Theory of Career Counselling) have been addressing the impacts of chance and change on career development for over 20 years. However, we are now at an ideal time to fully embrace the notion of being change-ready.

Although there is a larger body of theoretical context we could consider, Kris Magnusson’s work addressing emotion in career helping and Schlossberg’s Transition Theory resonate strongly today. By drawing on theoretical and practical aspects of their work, we can offer our clients strategies to cope with change.


Read more

Book review: Don’t Stay in Your Lane an essential read for career counsellors

‘Hard to stay motivated’: Strategies to boost client momentum in job search

Justifying personal breaks in a professional context 


Feelings, behaviours, thoughts: a cycle

In his keynote session at CERIC’s Cannexus21 conference, Magnusson challenged the assumption that emotion-focused work sits outside of career development practitioners’ professional boundaries: “Working with client emotion is not only within a practitioners’ scope of practice, it is an ethical obligation to do so” (Magnusson, 2021).

 In the past year and a half, we have seen how the pandemic has taken a toll on the mental health of Canadians. Our youth and BIPOC populations and the LGBTQ+ communities have experienced the most significant effects (Statistics Canada, 2020). Students and jobseekers craving support often share the emotional toll of these experiences with us. While many career professionals have felt obligated to restrict our interventions to active listening, empathy and referral to mental health professionals, it is refreshing to hear that not only can we engage client emotion in a more fulsome way, but that we have a professional duty to do so.

Although it is important to provide information and resources to our clients, they may not always be in a place to receive them – let alone make use of them – until we have addressed the emotions that accompany them to the session. Magnusson described three domains of change that clients cycle through: feelings, behaviours and thoughts. He recommends starting by addressing emotion. A client who comes into a session weighed down by the anxiety of financial pressures, for instance, may not feel excited about developing an action plan. The client is looking at the process through their emotion. Magnusson shares this quote by Daniel Gilbert, Stumbling on Happiness: “We cannot feel good about an imaginary future when we are busy feeling bad about an actual present” (Magnusson, 2021).

Magnusson outlined three interventions to acknowledge emotion, all of which sit comfortably within our boundary of competency.

  1. Name the emotion. This can be done through reflective listening, exploring the impact of the emotion and by assisting the client to harness their emotion (i.e. to feel less or more of it ).
  2. “Acting as if” or, more commonly, “fake it until you make it.” For example, rather than encouraging the client to be more confident in their upcoming job interview, you can ask them to try out the behaviour of confidence in a practice interview.
  3. Reframing. This has the power of shifting a client’s mindset from a closed position to a more open and curious attitude. Once you have acknowledged the emotion, then the client will be far more receptive to considering and generating alternate ways of viewing their situation.
Factors that influence transition

Schlossberg has also contributed greatly to our understanding of how we experience change, from our perceptions to our coping strategies. Her Transition Theory defines a transition as an event or non-event that results in changed roles, relationships, routines and assumptions (Evans et al., 1998). As the meaning of a transition is unique to an individual, practitioners must consider the type of change, context (e.g. work, personal) and impact on the client (Evans et al., 1998).

Schlossberg 4 S’s – Situation, Self, Support and Strategies – serve as a model to understand the influences on an individual’s ability to cope during a transition (Anderson et al.,2012):

  • Situation: trigger, timing, control over the transition, new role(s), duration of the transition, previous experience, perception, other stresses.
  • Self: personal/demographic factors (e.g. gender, socioeconomic status, ethnicity/culture, age, stage of life) and psychological resources (e.g. ego development, personal values, resiliency).
  • Support: Supportive individuals can include family, friends, a mental health counsellor or a career professional, for example.
  • Strategies: The ways individuals cope with the transition – responses that modify the situation, control the meaning of the problem and those that aid in managing stress.

The 4S model offers a context through which career practitioners can understand the complexity of factors facing our clients. It is fully within our scope to engage clients with “Support” and “Strategies” related to the emotional ups and downs of their employment search and to guide them in next steps.

Conclusion

While we continue to adapt to shifting circumstances brought about by the pandemic, it is important to recognize that there is much we can do that is within our control. Engaging appropriately with client emotion can help clients to not only feel heard but to normalize their experience. By taking the time to understand the factors affecting clients’ responses to transition, we can build a foundation for developing a change-ready mindset. Identifying small steps can lead to action and forward progress. Our clients need our support as change agents now, more than ever.

3 exercises to help clients take action:

Inside/Outside your Control: A brainstorming exercise you can do to identify and list all the factors a client considers to be roadblocks to finding work. Ask the client what factors are within their control and which aren’t. Through brainstorming, expand the list of what they do have control over using action words (e.g. Talk to a supportive friend). Then, agree on one small action step they can take.

screenshot of Inside/Outside Your Control tool

Mind mapping: A fun, visual tool for brainstorming and planning next steps. There are many tools available online to help guide clients through mind mapping (Xmind8 offers a free version).  Watch Tony Buzan, the creator of mind maps, describe the tool: How to Mind Map with Tony Buzan.

Screenshot of mind mapping tool

WOOP – Wish, Outcome, Obstacle, Plan: WOOP is a “mental strategy” designed to assist people to reach their goals, based on 20 years of scientific research. Starting with a wish, this approach allows for building in a contingency plan to address potential obstacles. For example:

Screenshot of WOOP tool

Karen Begemann, M.Ed., CCDP is a Career Consultant in private practice, Work Matters Consulting, and a contract instructor with Douglas College in the Career Development Practice Certificate Program. She has an MEd in Counselling, training in career development and 20 years’ experience. Begemann draws from her counselling background to seek new and ethical ways coach clients.

References

Ayoa. (2015, Jan 26). How to Mind Map with Tony Buzan. [Video]. YouTube. youtube.com/watch?v=u5Y4pIsXTV0

Bimrose, Jenny. (n.d.). Traditional theories, recent developments and critiques. warwick.ac.uk/fac/soc/ier/ngrf/effectiveguidance/improvingpractice/theory/traditional/#Learning%20theory%20of%20careers%20choice%20&%20counselling)

Magnusson, K. & Botelho, T. (2021, Jan 25-Feb 3) Working With-and Around-Emotions in Career

Helping [Conference Session] Cannexus21 Virtual. cannexus21.gtr.pathable.com/meetings/virtual/SqdyXtSQT6YG8iDt2

Psychology. (2018, March). Learning Theory of Career Counselling. bestpsychologyarticles.blogspot.com/2018/03/learning-theory-of-career-counseling.html?m=0)

Statistics Canada. (2020, Oct 20). Impacts on Mental Health. https://www150.statcan.gc.ca/n1/pub/11-631-x/2020004/s3-eng.htm

Staunton, Tom. (2015, Apr 18). The Chaos Theory of Careers- Every Careers Advisor Should Know. runninginaforest.wordpress.com/2015/04/18/the-chaos-theory-of-careers-theories-every-careers-adviser-should-know/

TEDx Talks (2016, Nov 18). What Trauma Taught Me About Resilience, Charles Hunt, TEDXCharlotte. [Video]. YouTube. youtube.com/watch?v=3qELiw_1Ddg (at 7:44)

Truyens, Marc. (2019) Transition Theory – Nancy K Schlossberg 1984. marcr.net/marcr-for-career-professionals/career-theory/career-theories-and-theorists/transition-theory-nancy-k-schlossberg/

woopmylife woopmylife

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image of worker holding construction hat overlaid with technology iconsCareering

7 steps to help clients futureproof their careers

With stronger career literacy, jobseekers can optimize career opportunities amid disruption

Tim Ragan

author headshotMuch like literacy was a core skill in driving 19-century industrialization, career literacy is a key skill for success today. Consider how rapidly our economy and work environment are evolving. The level of organizational disruption – driven by technology, globalization, outsourcing, automation – is unprecedented and accelerating. For individuals, the higher their level of career literacy, the more they are futureproofing themselves for the turbulence ahead.

Career literacy is about developing the habit of constantly exploring and optimizing career opportunities. It is being continually attuned to what is working, what is not, and having an action plan to address identified deficiencies and opportunities.

How can we help our clients develop greater career literacy to futureproof their careers? By coaching and helping them through these seven steps.

1. Take ownership of “Platform of Me”

Futureproofing starts with the client’s commitment to take full ownership of their career – and life – with a framework known as the “Platform of Me.”

For each of us, our one truly scarce resource is time. When you take away sleep, basic personal grooming and eating, we have maybe 100 remaining hours weekly to program in our most purposeful life. What are our clients choosing to do with those 100 hours? Help them break it down into meaningful categories (e.g. paid work, commute time, family activities, relaxing, hobbies) so they more clearly understand the choices they are making.

This opens the space for a valuable conversation about how they would invest their time in their ideal world, revealing insights into required shifts in time usage to approach their ideal.

2. Bolster your productivity

It is one thing to know how you want to invest your time and quite another to develop the discipline, routine and habits to invest it that way. We can help our clients centre their career objectives by guiding them to create and maintain a “weekly heartbeat” habit for planning and managing their work. In this approach, the client identifies a theme for the work week that will drive their focus. Rather than just being driven by an endless to-do-list, this encourages the client to visualize what a successful work week will look like.

Mid-week reflections allow course correction as required and the week ends with recording a short status report of the week’s activities. These simple actions can become a powerful routine over time. That is when a client’s performance really takes off, because they are being deliberate and disciplined in what they are choosing to focus their time on.

3. Get clear on how you add value

Let’s go back to a core issue for work-life success: We all must decide what we stand for and how we want to invest our time. The “Platform of Me” provides the structure; your programming focuses on maximizing the value you derive from the activities you invest your time in.

We want to put our clients on a path where they can gravitate toward work that fulfills them, and this means they need to be crystal clear about what they find important and meaningful.

“We all must decide what we stand for and how we want to invest our time.”

Our clients all see the world differently, are wired differently, have vastly different capabilities and experiences, and find themselves drawn to different working situations to contribute their time and effort toward. We need to provide a step-by-step approach for leading them through this discovery process.

4. Hone your story through practice

Having greater clarity of purpose allows our clients to shift their time from the highly ineffective job board “spray-and-pray” routine to more disciplined networking activities. By investing their time meeting people, they create ample opportunity to practise sharing, tightening and refining “their story.”

It is important to understand that their story is not about education certificates, role descriptions and years of experience; it’s about why they are drawn to seek out certain types of challenges and how they add value in solving those problems. The more they share their story, the more comfortable and confident in telling their story they become, and the more their personal and professional network grows.


Read more from the Career Pivots issue

Career competencies and skills translation: Helping students prepare for the future of work

Book review: Don’t Stay in Your Lane an essential read for career counsellors

Career development helps people and organizations thrive


5. Get more curious

In these highly disruptive times, perhaps the greatest value from ongoing networking is learning about and from others, what they are seeing and experiencing, and how they making sense (or aren’t) of what is happening around them.

Our clients can tap into that rich vein of insights, challenges and opportunities through the simple act of asking more and better questions. Here’s a few tips and tricks to help them boost their curiosity:

  • Continue to reach out and meet new people. This will help jobseekers tighten their brand messaging and enhance their conversational skills.
  • Ask lots of questions. Listening to others share their stories demonstrates interest and makes jobseekers memorable to their connections.
  • Always follow up. A “good to meet you” note is courteous and jogs the connection’s memory of the interaction.
  • Stay in touch. Clients should periodically “drip-feed” their growing network with interesting articles or connections.
6. Churn your opportunity pipeline

Each new connection represents a new opportunity for jobseekers. A client’s opportunity pipeline is just like a salesperson’s prospecting funnel: there are many prospects at the top and few at the bottom. Our client’s job is to fill the funnel at the top continuously with fresh opportunities and transition evolving opportunities down through the funnel, making them increasingly tangible and real.

Key to your client’s success with this step is “churning”: adding new connections to the top of their funnel while nurturing existing relationships to move them forward. This should not be transactional (“Do you have a job for me?”), but an opportunity to develop deeper relationships.

7. Join an accountability community

A well-functioning accountability community with other motivated professionals provides opportunities to learn, collaborate and grow. Unfortunately, most people don’t have a support community to tap into.

What do our clients need from an accountability community? A handful of people who are simultaneously cheerleading for them and their dreams – while asking tough questions to force them to get serious and specific. People who hold their feet to the fire, while encouraging their passion to reach for the stars. That is the kind of engaged community we all need, the village that it takes for each of us to reach our full potential.

Conclusion

Helping our clients through these seven steps futureproofs them against the unknown – and undoubtedly challenging – times ahead. Dedicating as little as one hour weekly to their “Platform of Me,” they can take regular positive, tangible, bite-size steps. As they build this routine into their life, they’ll enjoy greater professional success and satisfaction and achieve their goals faster.

Tim Ragan (BScEE, MBA, owner Career Constructors), leveraging 35 years of varied business experience, is on a mission to help others survive and thrive our modern working times. Ragan’s career book (Reboot Your Career) has helped thousands create a powerful values-based brand, and he facilitates a community of self-employed professionals (Free Agent Collective) to accelerate their professional growth. tragan@careerconstructors.com

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students walking and talking in universityCareering

Strategic approaches to international student employment

Four ways career professionals can support graduates’ school-to-work transition

Chiedza Pasipanodya

author headshotAccording to the Canadian Bureau for International Education (CBIE), the number of international students in Canada increased by 185% between 2010 and 2019. Despite this impressive growth, there hasn’t been a corresponding increase in national discussions on the need for appropriate service provision for these students, and only few conversations about international student outcomes after graduation. The pandemic has also limited the mobility of international students and many are studying remotely from their home countries, introducing a different set of challenges. As international students transition from post-secondary education to the world of work, the unique challenges and barriers they face require innovative and intentional supports.

A 2019 Statistics Canada report found that although international students are more likely than their domestic counterparts to have completed advanced degrees typically associated with higher earnings, such as a master’s or doctorate, they still earn less than their Canadian-born peers in the years following graduation. These findings highlight the need for a strategic, specialized approach to service provision for international students, particularly as they are a key source of talent for the Canadian labour market and play an essential supporting role in the sustainability of post-secondary enrolment. International students also figure significantly in Canada’s immigration strategy; nearly a third of those holding a bachelor’s degree and almost half of international students with a master’s degree transition to permanent residence within their first 10 years in the country.

The COVID-19 pandemic and resulting economic downturn have increased competition for jobs. Labour market shifts have also underscored the need for recent international graduates to take an exploratory turn from their major and geographical location to consider career options more aligned with their broader skills and competencies. New career pathways and ways of working are emerging quickly, often faster than higher-education institutions can develop programming. The ability of recent graduates to apply their skills in different and emerging industries is essential in order to succeed in the labour market. This adaptability, combined with a commitment to lifelong learning, will ensure that international graduates are able to retrain and upskill as needed to meet labour market demands.

“A 2019 Statistics Canada report found that although international students are more likely than their domestic counterparts to have completed advanced degrees typically associated with higher earnings, such as a master’s or doctorate, they still earn less than their Canadian-born peers in the years following graduation.”

Career practitioners are well positioned to provide supports that better equip international students to overcome barriers to successful participation as they enter the labour force. This article will outline four ways career professionals can support international students as they transition from school to work.

1. Encourage them connect to their competencies

 As new industries and jobs emerge, career development practitioners should encourage recent international graduates to explore careers and work opportunities outside the narrow scope of their major. The courage and ambition that enabled international students to leave their home countries and study abroad position them well to transition to the workforce and leverage their skills across sectors and roles.

To move into the workforce, international students need to understand how the skills and competencies they acquired in post-secondary can be applied to different jobs and sectors. For example, a political science student might feel a government policy job is a natural fit for their degree, but they could leverage their creativity, analytical skills and research experience to work in communications or knowledge management. Career practitioners can use skill identification and competency assessment tools to provide recent graduates with valuable information about their skillsets, thereby increasing new graduates’ agency over their career choices. The best of these tools provide real-time labour market information and have the potential to help employers interpret the skills and competencies that recent graduates can offer at a time when younger workers are essential to labour market sustainability.


Read more from Careering

Pandemic pivot perspectives from the class of 2020

Equipping international students to navigate culture difference in job search

Helping international students ‘find their voice’ through identity exploration


2. Get informed about immigration regulations

While flexibility is a key component of career success, the extent to which recent international graduates can pivot is often limited by Canada’s permanent residency employment requirements. Research shows that international students need campus and career services that are specific to the students’ goal of pursuing employment as part of their immigration process. Understanding immigration regulations in light of the Post-Graduation Work Permit (PGWP) program and the limitations on working in various sectors without compromising international students’ eligibility to pursue permanent residence is essential to those serving them. (The PGWP is the work permit issued by Immigration, Refugees, and Citizenship Canada that allows international student graduates from designated Canadian colleges and universities to work in Canada upon graduation.) Practitioners who understand the bigger procedural picture can provide better support linking students’ studies to their jobs, to fulfill Canadian work experience requirements.

3. Take an intersectional approach 

International students are diverse and so require diverse approaches to the challenges they face; those advised by career practitioners who take an intersectional approach may be better served. Intersectionality is a term coined by U.S. law professor Kimberlé Crenshaw to describe the way multiple forms of discrimination (for example, race- or gender-based) overlap in the experiences of marginalized individuals or groups. Service provision should consider the varied ways in which racism, sexism and systems of oppression affect international students and their ability to change course and pursue new opportunities to flourish in the labour market. Practitioners should provide specific, appropriate and responsive supports that address graduates’ many challenges and barriers to entering the labour market.

4. Help them grow their networks

Evidence from previous economic downturns suggests that youth graduating from post-secondary education during a recession find it harder to find employment, particularly well-paid employment, compared with their immediate predecessors; lower earnings persist for 10 to 15 years. Increased labour market competition makes networking an even more important component of job search. However, when international students at Memorial University were asked to identify their most challenging barriers to employment, 82% said they had minimal to no professional networks in Canada.

COVID-19-related restrictions have made it more difficult to develop these important networks, but many organizations have shifted the networking experience online. There is value in leveraging webinars, online conferences and other virtual events to expand one’s network. Actively participating in such forums can help international students and recent graduates meet people and develop relationships to better understand the labour market, the opportunities available and the required skillsets. Online networking can also facilitate opportunities to arrange informational interviews, which can go a long way toward improving students’ understanding of different industries and roles. Career practitioners can recommend communities and platforms such as Immigrant Networks for Immigrants and International Students that provide invaluable supports and opportunities to develop mentor-like relationships with professionals.

A strategic approach to international student career services – one that addresses students’ complex identities and acknowledges the unique role of career practitioners in this area of labour market integration – is essential. The ability to pivot and adapt quickly is a quality born of flexibility and adaptability, a characteristic critical to the future of work as international students and recent graduates enter and explore the labour market.

Chiedza Pasipanodya is Program Manager, Knowledge Management, Global Talent Bridge at World Education Services (WES). As an immigration and refugee policy and programming professional, she also uses her lived experience to inform her approach to supporting newcomers to Canada.

References

Arthur, N. and Flynn, S., 2011. Career development influences of international students who pursue permanent immigration to Canada. International Journal for Educational and Vocational Guidance, 11(3), pp. 221-237.

Arthur, N. and Flynn, S., 2013. International Students’ Views of Transition to Employment and Immigration. The Canadian Journal of Career Development, 12 (1). http://ceric.ca/wp-content/uploads/2012/10/International-Students-Views-of-Transition.pdf

Baratta, M., 2020. Career development resources to support Black students and jobseekers in Canada. CareerWise. Available at: https://careerwise.ceric.ca/2020/11/05/career-development-resources-to-support-black-students-and-jobseekers-in-canada/#.YDLMwuhKg2w

Frenette, M., Lu, Y. and Chan, W., 2019. The Postsecondary Experience and Early Labour Market Outcomes of International Study Permit Holders. Statistics Canada. https://www150.statcan.gc.ca/n1/en/pub/11f0019m/11f0019m2019019-eng.pdf?st=U-s22c6O

Steinmetz, K., 2020. She Coined the Term ‘Intersectionality’ Over 30 Years Ago. Here’s What It Means to Her Today. https://time.com/5786710/kimberle-crenshaw-intersectionality/#:~:text=Kimberl%C3%A9%20Crenshaw%2C%20the%20law,inequality%20is%20not%20created%20equal

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ethel blondin-andrewCareering

10 Questions with the Honourable Ethel Blondin-Andrew

The Honourable Ethel Blondin-Andrew, P.C. is a Shútao’tine (Mountain Dene) from Tulit’a, Northwest Territories (NWT). She is a senior leader with the Indigenous Leadership Initiative. Early in her formidable career, Blondin-Andrew taught in three NWT communities; in Tuktoyaktuk, Deline and Fort Providence, eventually specializing in Indigenous language curriculum development in Yellowknife. In 1988, Ms. Blondin-Andrew was the first Indigenous woman elected to Parliament, serving for 17 years as an MP, 13 of them in cabinet. These days she spends much of her time out on the land working with Indigenous Guardians and helping them to address issues of food security for her people.

In a sentence or two, describe why career development matters.

We need to be deliberate, and we have to plan our future. Too many times, people leave it up to whatever happens. I believe you’ve got to combine vision, skills and make room for constant renewal and learning.

Which book are you reading right now and why did you choose it?

Killers of the Flower Moon by David Grann. This book is about the people of the Osage that were taken off their land and put on a piece of land that the government in the States thought was useless, but it was oil-rich. The system felt they couldn’t have that, so they were murdering them.

The Honourable Ethel Blondin-Andrew presents at CERIC’s virtual Cannexus21 conference.

What was your first-ever job and what did you learn from it?

I was a cashier when I was young, and then I went to work at the hospital as a candy striper. I learned how to deal with people. I learned how to be humble. And I learned that there was no job too big or too small, for me or anybody else there.

What do you do to relax and how does it help you?

Something I do is food harvesting. I love to pick berries. I prepare and make dried meats, because I like giving to people who are not well. It relaxes me to know someone’s going to receive it.

What is the one thing you wouldn’t be able to work without? Why?

I am much known as a pen hog. I always feel as though if I haven’t had a pen in my hand during the day, it’s a lost day.

What’s something you want to do in the next year that you’ve never done before?

Write a book. Everybody wants to know when I’m going to write my book. The other is to do a pilgrimage.

Who would you like to work with most and why?

If I can live long enough, I’d like to work with my grandchildren. I have two of them. I want to give them the gift of our language. I want to give them the gift of how culturally and historically we worked.

What is one piece of advice you have for people as we navigate these challenging times?  

Keep active, eat well, sleep well and do one thing at a time.

Which talent or superpower would you like to have and how would you use it?

I’d like to be able to heal people’s spirit. I’d like to give them back their power. The greatest gift in the world is to know that you made a difference to people like that.

What do you consider your greatest achievement and why?

I have become involved with conservation and caring for the Earth. In accordance with my old teachings from my people, I have a responsibility to my people, I have a responsibility to the animal kingdom and I have a responsibility to the Earth. At 70 years old, I’ve done a lot of things that involve other people’s power, other people’s objectives; this is mine.


This interview has been edited and condensed. 

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Careering

Infographic: A path forward – job transition prospects in Canada

Most Canadians who want to make a career transition have viable and desirable options available to them. Their opportunity landscape broadens if they are willing to learn skills and technologies required for a new job. This is also good news for employers experiencing labour shortages, who may have more options for recruiting than they may think. These are among the findings of research by Future Skills Centre and The Conference Board of Canada, which assessed job transitions for 450 occupations using their OpportuNext employability skills database. Here’s what else they learned.

View infographic PDF.

Plain text below image. 

infographic

A viable job transition requires similar skills, abilities, knowledge, experience and education.

A desirable job transition pays similar or higher wages and has prospects for growth.


Switching gears

  • 22: The average number of possible qualifying transitions for each occupation
  • 5: The percent of occupations without viable/desirable transitions
  • Nearly half of the 450 occupations have fewer than 20 possible transitions
  • One-third have fewer than 10

Highly paid or highly specialized jobs may have no viable or desirable transitions. To pivot, they may have to:

  • Retrain
  • Employ different skills
  • Take a pay cut

In the third quarter of 2020, nearly one-third of employers reported they were limiting investment due to labour shortages.


9 key social and emotional skills for jobs with the most transitions:

  • Active learning
  • Active listening
  • Complex problem-solving
  • Co-ordination
  • Critical thinking
  • Judgment and decision-making
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Careering

Career competencies and skills translation: Helping students prepare for the future of work

Brock University project aims to help students leverage post-secondary experiences in labour market

Laura Fyfe

Research suggests that new university graduates possess the fundamental skills and competencies necessary for success in the job market; however, they often struggle to articulate to potential employers exactly how their post-secondary education teaches them these skills. This disconnect creates a perceived skills gap between the emerging workforce and labour market expectations.

Recognizing the increasing demand for post-secondary institutions to prepare our students for the “future of work,” Brock University’s Co-op, Career & Experiential Education department (CCEE) launched the Competencies and Skills Translation Project in 2018, with the support of the Government of Ontario’S Career Ready Fund. The initial goal of the project was to help students translate their experiences, knowledge, skills and attributes into language used and understood in the workforce/labour market. Three years in, Brock has become an innovative leader in the post-secondary space through the collaborative development and campus-wide integration of the Brock Career Competencies.

Finding a common language

When devising the scope of the Competencies and Skills Translation Project, we decided not to adopt one of the many existing competency frameworks designed for higher education. We felt that these frameworks, while instrumental in our research, did not address what became our guiding question: What makes a Brock student unique? And, by extension, how can we help our students navigate their career journey by leveraging their experiences as opportunities for competency development and reflection?

To answer this question, we focused on the goal of creating a common language around skills and competencies. We wanted to find opportunities to embed competency learning across the student experience and develop ways for students to effectively assess and articulate their level of competency. It was important to the Co-op, Career & Experiential Education department to align our framework with students’ curricular and co-curricular experiences, acknowledging key learning moments from across the student lifecycle.


Read more from Careering

Strategic approaches to international student employment

Pandemic pivot perspectives from the class of 2020

Client Side: Grade 12 was tough enough. Then the pandemic hit


Once our goals and scope were established, our next step was to gain a greater understanding of the changing landscape of the Canadian workplace. We did this by conducting a scan of work on skills and competencies in higher education and industry. Our review included research from the Higher Education Quality Council of Ontario, the National Association of Colleges and Employers and the Council for the Advancement of Standards in Higher Education, along with the ground-breaking work of University of Victoria’s Co-operative Education Program & Career Services.

Consultation and collaboration

Cross-campus collaboration was central to this project from the beginning. We needed to understand the various touchpoints, experiences and learning opportunities that our students have with departments and faculties across campus, as well as how our campus partners support students. 

We accomplished this by forming the Brock Competencies Advisory Committee, which comprised members from all faculties and departments. The purpose of the committee was to review the project goals and research, and to work collaboratively to develop a common language around skills and competencies. The group, led by CCEE, made meaningful connections between best practices highlighted in external research and the Brock student experience, resulting in the first draft of the Brock Competencies.

We deliberately wrote the Brock Competencies using active language (i.e. Apply Knowledge rather than Applying Knowledge). We believe this shifts competency development and skills translation from a theoretical concept to a practical and ongoing part of the career journey. Our framework was designed to reflect the Brock student experience, and nothing speaks to this more than our decision to adopt Surgite! (Latin for “Push on”), the last words of General Sir Isaac Brock – and the university’s motto – as one of our competencies. Surgite! is emblematic of both the resilience of our students and the active language of our 10 competencies.

Brock Competencies

  • Apply Knowledge
  • Think Critically
  • Act Innovatively
  • Communicate Effectively
  • Surgite!
  • Know Yourself
  • Collaborate Effectively
  • Be Curious
  • Engage with Your Community
  • Practice Intercultural Fluency
Student voices

We knew that we could not advance with our competency framework in isolation from the population we were aiming to serve; we needed to invite our students to the table. We reached across campus to form small focus groups to understand how our students perceived and interpreted the draft competencies, and the connections they made to their own learning experiences and career readiness.

We asked students to assess how relevant the competencies were to their experiences. We then asked them to indicate how relevant they believed the competencies would be in their post-graduation career path. Our findings mirrored our research: students believed that the career-readiness competencies are of limited importance to their student life, but of significant importance once they graduate. How, then, could we introduce students to these concepts early, often and impactfully to prepare them for success post-graduation?

To understand how our competencies aligned to the student experience, we asked students to describe key learning moments where they demonstrated or strengthened one of the 10 competencies. When given simple reflective prompts, students were immediately able to draw clear connections between experiences and their skill and competency development. “This makes me realize that I think critically far more often than I thought I did,” one fourth-year student remarked. When asked to reframe their thinking, students were able to effectively translate their competencies into a career mindset.

Student outcomes

Bolstered by student feedback, we brought our findings to the Advisory Committee and began the final revision and approval process.

In 2019, we began the process of integrating the Brock Competencies into all CCEE programming. Our competencies have become an integral part of Brock’s career curriculum, appearing in workshop content and in-class presentations, online career resources and co-curricular programming. At every career touchpoint, our students are introduced to the concept of skills translation and provided opportunities to further understand, develop and strengthen their career-readiness competencies. When asked what motivated them to begin their job search, one Brock student cited the competencies, saying, “Reviewing the competencies every single week got me more and more confidence in myself. And now I know I am ready to take the next step of my job search.” Our framework is introduced to our co-op students early and often, from first-year orientation programming to the conclusion of their final work term.

What makes a Brock student unique?

Our students have access to a unique array of academic pathways and experiential opportunities. The Brock Competencies and Skills Translation Project has created a framework for students to leverage these experiences as opportunities for development and reflection. A next step for our project is to further strengthen the connection between a student’s academic experience and their career development using the Brock Competencies as a common language. Work has begun on the development of faculty-specific competencies in alignment with the original 10. Our framework helps students understand and articulate how their Brock education – and their combination of knowledge, skills and attributes – has set them apart and prepared them for success navigating their career journey.

Laura Fyfe is a career professional with a background in labour market research and a passion for lifelong learning. As Skills Translation Co-ordinator in the department of Co-op, Career & Experiential Education at Brock University, Fyfe facilitates meaningful connections between skills, education and the ever-evolving labour market. Fyfe has been at the forefront of developing Brock’s campus-wide career competencies framework.

References

University of Victoria Co-operative Education Program & Career Services. (2018, November 28). 10 Core Competencies. uvic.ca/coopandcareer/career/build-skills/core/index.php

National Association of Colleges and Employers. Career Readiness Defined. (2018, November 28). naceweb.org/careerreadiness/competencies/career-readiness-defined/

Council for the Advancement of Standards in Higher Education. (2015). CAS learning and development outcomes. In J.B. Wells (Ed.), CAS professional standards for higher education (9th ed.). Washington, DC.

Lennon, M.C., Frank, B., Humphreys, J., Lenton, R., Madsen, K., Omri, A., & Turner, R. (2014). Tuning: identifying and measuring sector-based learning outcomes in postsecondary education. Toronto: Higher Education Quality Council of Ontario.

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How career exploration affects admission and scholarship success

When students develop strong self-knowledge, they can craft personal statements that will help them reach their goals

Janet MacDonald

author headshotMeaningful career exploration activities are important for many reasons, but do you know they can affect students’ success with post-secondary admission and scholarships?

Career exploration is often linked to admission and scholarships through a personal statement. Personal statements are not required by all universities and scholarships, but they are used more each year. Programs that are highly competitive often use personal statements to evaluate students in a more holistic way. In scholarship applications, personal statements help the funder get to know the applicant’s future plans and to evaluate their suitability for the award.

What is a personal statement?

Personal statements go by different names and they vary in their requirements. For example, for admission to most programs at the University of British Columbia, students must complete a Personal Profile. At the University of Waterloo, an Admission Information Form (AIF) is required only for some highly competitive programs.

The admissions or scholarship personal statement asks students to address different topics, but one of the more common kinds of questions is the “future plans” question. This question often requires the applicant to discuss their plans for university and/or their career choice, and their suitability for it.

For example:

  • The Waterloo AIF asks students to: “Please tell us about your education goals, your interest in your chosen program(s) and your reasons for applying to the University of Waterloo.”
  • Ryerson University Media Studies asks applicants to:Provide a personal statement as to why you have chosen Media Production and explain what you have done that demonstrates why you are a good candidate for this program. Please include your areas of interest and where you see yourself working after graduating from the Media Production program.”
  • The Zonta International “Young Women in Public Affairs Award” says, “Please describe … your anticipated course of study and current career interests.”

Over the past few years, I’ve seen an increase in the number of post-secondary institutions and scholarship funders that ask “future plans” questions, and I predict this practice will only increase. It’s more important than ever for high school students to learn how to gather meaningful career-related information and how do the important work of learning about themselves – their interests, skills, values, qualities and motivations.

Of course, in addition to gaining admission to their chosen program, and perhaps some free funding, meaningful career exploration in high school has the added benefit of improving students’ selection of program/career, which sets them up for greater success in their education and career path.

Female Student Talking To High School Counsellor
iStock
How students can gather information to answer ‘future plans’ questions

Many of the future plans questions require the student to demonstrate “fit.”  The student should know about their chosen program and/or career area, and they should know about themselves, and then they must demonstrate how the two fit together. They need to do quality research on their program choice and/or career area and meaningful self-reflection on their experiences, and pull out what they learned about themselves. Students should be challenged to move past the standard, “I want to be a doctor because I’m good at science and I like helping people.” They must be more specific.


More on K-12 career development from Careering

Community connections foster K–12 career exploration

Client Side: Grade 12 was tough enough. Then the pandemic hit

Making career development ‘stick’ in K-12


Students can gather career-related information online from websites like WorkBC and from school-based platforms such as myBlueprint.  However, to find specific information that will demonstrate interest and fit, here are some additional suggestions:

a) Do informational interviews. One of the best ways for students to gather relevant, recent, quality information is to do at least one informational interview with people in the career area they are considering. This activity has the added benefit of demonstrating initiative and genuine interest in the field, which could help the student gain admission or win the award.

b) Do self-reflection quizzes. For self-reflection, students can do free career quizzes like 16 Personalities and focus their attention not on the career matches, but rather on the descriptions of their interests, skills and values. They should ask themselves and others, “Is this information an accurate reflection of who I am?”

c) Go deeper on university websites. Students should look deeper on the university websites for program-specific information. For example, they can review course descriptions, read about student experiences like co-op work terms and student societies, examine the different kinds of research professors are involved in and read alumni stories to discover what kinds of careers they hold. Suggest students choose something that resonates with them and discuss their interest in it.

More thoughtful choices, more success

Although developing a personal statement requires more work from the student, and it adds another layer of complexity to the admission and scholarship process, there is a silver lining. It “forces” students to do proper research on their chosen path, to truly reflect on why they chose it and to think about the steps they’ll take to reach their goal. When done properly, it teaches young people how to find relevant career information, how to self-reflect to gather self-knowledge and how to align the two.

While we know high school students are young and plans can change, “future plans” questions help students to stop, to reflect, and to make more thoughtful and informed choices for the next important step in their lives.

Janet MacDonald is a former university admissions officer. Now, with her business mycampusGPS, she helps high school students to prepare for university.  Her main service is helping students find and apply for scholarships. Please connect with MacDonald on LinkedIn

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Editor’s note

author headshotWhen I was 5, if you’d asked me what I wanted to be when I grew up, I would have said an artist. By middle school, I had my eye on a career as a veterinarian. Back then – and through university – I thought of my career options in job titles. While I didn’t expect to do the same thing my entire life, I thought my initial choice would carry a lot of weight and determine which doors were open to me.

After several years of being immersed in the career development world, I can see how short-sighted this was. People pivot in their careers constantly, by choice and by necessity. Skills matter more than titles – and the skill of being able to continuously evolve may be the most important one. It’s both a freeing and an intimidating idea.

The Brookfield Institute’s 2021 report Yesterday’s Gone, which highlights trends expected to affect employment in Canada, captures this tension. Change will bring challenge – but also opportunity. The report authors state, “It is critical to understand the breadth of potential changes ahead so we can better prepare workers for the future of Canada’s labour market.”

This digital-exclusive issue of Careering, on the theme of “Career Pivots,” comes at a time when the workforce is navigating immense shifts. Articles explore the impact of COVID on a Grade 12 student’s career plans and on Kwantlen Polytechnic University’s class of 2020, as well as the experiences of entrepreneurs suddenly thrust into job search.

The broader takeaway, however, is a reassuring one: with the support of career education and career professionals, Canadians can develop the skills to thrive amid change. Careering authors examine theories that support client engagement and the development of a change-ready mindset; they offer strategies for employee career conversations, dealing with employment gaps and supporting lifelong learning; they present effective K-12 career exploration approaches, and much more.

How have you supported students, employees and clients in pivoting over the past year? Are you taking steps to futureproof your own career? We want to hear your Career Pivot stories and strategies! Tag us on Twitter or LinkedIn, or use #Careering to share your stories.

Keep calm, and pivot on.

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2021

CERIC’s Retain and Gain Playbook helps to grow an inclusive public sector workforce

CERIC has published a new edition of its popular Retain and Gain Playbook to support public sector employers in developing an inclusive, agile and equipped workforce. The bilingual publication comes at a time when all levels of the public sector are focused on career development as a means of putting the full capacity of their talent pools at the service of Canadians, exemplified by the federal government’s recent Call to Action on Anti-Racism, Equity and Inclusion.

Written in an innovative “travel guide” format, the Playbook is a concise, action-oriented career management resource that public sector leaders and managers can use to attract, engage and retain staff. It applies to all levels of government: municipal, provincial, federal and First Nations. The Playbook is authored by workforce expert Lisa Taylor, who integrates diversity, equity and inclusion (DEI) throughout and recognizes the unique context of public sector workplaces. The Playbook is situated in relation to the COVID-19 pandemic and its impact on public sector careers, including workforce mental health and remote work arrangements.

The publication includes:

  • 40+ practical, low-cost tips, activities and actions that can be implemented in as little as 10 minutes a day (worksheets and additional references included)
  • An exploration of career issues of specific interest to the public sector such as when there are few opportunities for knowledge specialist advancement
  • A special section on “Careers and Canadians” outlining how career management can be a powerful lens for the development of public policy and delivery of public services

Activities in this Playbook will help facilitate dedicated career conversations, individual and organizational career planning strategies and greater awareness of the career-related resources available in the public sector – and how to find them. They will also help foster resilience and responsiveness to changing conditions. The Playbook makes the case that career management offers a strategic lever for stronger organizational performance beyond employee satisfaction and loyalty. It drives better public service and increased opportunity for innovation.

Development of the Playbook was guided by an Advisory Committee that included representation from the Government of Canada’s Interdepartmental Career Community of Practice, National Managers’ Community and Privy Council Office (Public Service Renewal Secretariat) as well as from the Governments of Saskatchewan and New Brunswick. The book is being championed across the public sector as a foundational tool for managers that also responds to the need to support the career advancement of equity-seeking groups:

“Finally! A comprehensive resource that is practical and speaks to the benefits of career planning while providing free tools and pathways that recognize our busy work lives. This should be saved on the desktops of all public service people-management leaders. As the public service readies itself for the culture shift for the future of work, and responds to the calls to action on addressing systemic racism, diversity and inclusion, this Playbook comes at a critical time to help understand how career conversations are essential to align talent with the organizational needs of today and tomorrow…now.”
– Tracey Sametz, Director General, Human Resources, Transport Canada

Retain and Gain: Career Management in the Public Sector is the third book in CERIC’s Retain and Gain series. It builds on the success of two earlier resources also authored by Lisa Taylor: Retain and Gain: Career Management for Small Business Playbook (2017) and Retain and Gain: Career Management for Non-Profits and Charities Playbook (2018).

The Public Sector Playbook is available in both English and French and can be downloaded for free at ceric.ca/publicsector. It is also for sale via Amazon.ca in print or ebook formats. Bulk orders of 10 or more copies can be purchased at a 30% discount and placed through CERIC by contacting sales@ceric.ca.

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2021

Free webinar with Dr. Kris Magnusson on “Working With – and Around – Emotions in Career Helping”

CERIC is offering a free webinar – A Conversation with Dr. Kris Magnusson on Working With – and Around – Emotions in Career Helping – on Tuesday, June 8, 2021. It comes as a follow up to his popular keynote earlier this year at Cannexus21, Canada’s Career Development Conference where he will further explore the dynamic interplay between feeling, thinking and doing and how career practitioners can intentionally use these processes to improve results for clients.

This webinar will be of interest to those working in career advising, employment services and guidance counselling. Others in the broader career development system including educators and policymakers will also benefit. Whether or not you were one of our 2,300 attendees at Cannexus, all are welcome to this free online event.

Dr. Magnusson will continue to discuss how the traditional view on career helping and career counselling as a cognitive process has been dominating funders’ perspective on career services provision. And, he will address how service providers can recognize the powerful role of emotions in helping clients navigate increasingly complex and unique career challenges.

You can watch (or rewatch) his Cannexus keynote and Q&A with Tony Botelho, Director, Career & Volunteer Services at Simon Fraser University in advance.

Dr. Magnusson recently completed two terms as Dean of the Faculty of Education at Simon Fraser University, and in 2019 returned to faculty life as a Professor. Magnusson’s academic work is in the area of counselling psychology and career development. He was the recipient of the Province of Alberta Career Development Award of Excellence and the 2006 recipient of the Stu Conger Award for Leadership in Career Development. He is also a co-founder of the Canadian Research Working Group for Evidence-based Practice.

Learn more about this webinar and register today.

 

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