2024

Navigating diversity recruitment across Canadian police forces

By Amanda Assi (Cannexus24 GSEP Award winner)

Police officers play an integral part in enforcing community laws and maintaining order; however, recent surveys show a trending decline in the public’s trust and confidence in Canadian police every year (Government of Canada, 2023). More specifically, Canadians rank police low on areas of sensitivity and fair treatment of minorities, including Indigenous people, racialized groups, people with a disability and 2SLGBTQ+ individuals (Government of Canada, 2023). These results emphasize the need for policing organizations to re-evaluate the effectiveness of their diversity and community policing strategies to ensure they are appropriately meeting the needs of all communities.  

Most Canadian policing organizations have statements or strategies regarding their commitment to equity, diversity and inclusivity (EDI) to meet the needs of Canada’s increasingly diverse populations. Many police forces have initiated bias and diversity training programs to reduce the impact of negative biases on marginalized groups. However, the long-term effectiveness of these programs is not substantiated (Lai & Lisnek, 2023).   

A common solution in combatting concerns of bias and sensitivity toward marginalized groups is increasing representation of those groups in recruitment efforts (Olzmann, 2020). Diversification of police forces has been promoted as a way to improve police-community relations, reduce systematic biases and promote equitable policing (Peyton, et al., 2022). The representation of marginalized groups in policing has been demonstrated to be effective in increasing community trust and co-operation, and improving treatment of minority communities (Riccucci, et al., 2018; Bradbury & Kellough, 2011).  

Although diversification of police forces may mend many of the concerns regarding public trust, there are recruitment barriers amongst marginalized populations (Jordan et al., 2009). Generations of systemic and discriminatory polices within policing have contributed to a lack of trust among marginalized groups, which has a negative impact on interest in pursuing policing as a career (Vermeer et al., 2020). Vermeer and colleagues also found that recruitment efforts by police organizations use mainstream outlets that marginalized communities may not access, including word of mouth of current employees or conventional advertisements. However, successful recruitment of diverse individuals is shown to increase trust within the community and decrease perceptions of bias with law enforcement agencies (Hodges, 2015; Szeto, 2014).  

Therefore, as Canadian policing organizations grapple with statistically decreasing levels of trust, this will inevitably continue to affect recruitment efforts and the public’s perception of fair treatment by police (Government of Canada, 2023; Vermeer et al., 2020). Research demonstrates that the inclusion of diverse populations has increased community policing efforts, while diversity programming is shown to have marginal effects on changing officers’ beliefs or behaviour; this supports the need to implement changes at the recruitment process level (Hodges, 2015; Szeto, 2014; Lai & Lisnek, 2023).  

In this context, I propose that additional research is needed to identify qualitative information about how recruiters expect and anticipate police officers to demonstrate the values of their EDI statements. This information could be used to improve recruitment screening process by operationalizing and identifying qualities that are important for police services to embody. In turn, these efforts ameliorate the relationship between police organizations and marginalized communities, by providing recognition and space for their experiences in policing and by demonstrating concern of sensitivity and fair treatment at the employment intake level.  

Amanda Assi is a graduate student pursuing an MSc in Counselling Psychology at the University of Calgary. She aspires to contribute to research pertaining to diversity and social justice efforts in the recruitment of law enforcement personnel. Amanda’s expertise derives from her experience as a member of a police recruitment team in a large policing organization.  

References 

Bradbury, M., & Kellough, J. E. (2011). Representative bureaucracy: Assessing the evidence on active representation. The American Review of Public Administration, 41(2), 157–167. https://doi.org/10.1177/0275074010367823  

Government of Canada, R. C. M. P. (2023, January 5). Client and partner survey results 2021-22. Client and partner survey results 2021-22 | Royal Canadian Mounted Police. https://www.rcmp-grc.gc.ca/en/reports-research-and-publications/client-and-partner-survey-results/client-and-partner-survey-results-2021-2022  

Hodges, B. (2015, October 8). 7 tips for building a diverse police workforce. Police1. https://www.police1.com/police-products/training-products/articles/7-tips-for-building-a-diverse-police-workforce-r5aNKKwatMZqCrsM/  

Jordan, W. T., Fridell, L., Faggiani, D., & Kubu, B. (2009). Attracting females and racial/ethnic minorities to law enforcement. Journal of Criminal Justice, 37(4), 333–341. https://doi.org/10.1016/j.jcrimjus.2009.06.001  

Lai, C. K., & Lisnek, J. A. (2023). The impact of implicit-bias-oriented diversity training on police officers’ beliefs, motivations, and actions. Psychological Science, 34(4), 424–434. https://doi.org/10.1177/09567976221150617  

Olzmann, J. A. (2020). Diversity through equity and inclusion: The responsibility belongs to all of Us. Molecular Biology of the Cell, 31(25), 2757–2760. https://doi.org/10.1091/mbc.e20-09-0575 

Peyton, K., Weiss, C. M., & Vaughn, P. E. (2022). Beliefs about minority representation in policing and support for diversification. Proceedings of the National Academy of Sciences, 119(52). https://doi.org/10.1073/pnas.2213986119  

Riccucci, N. M., Van Ryzin, G. G., & Jackson, K. (2018). Representative bureaucracy, race, and policing: A survey experiment. Journal of Public Administration Research and Theory, 28(4), 506–518. https://doi.org/10.1093/jopart/muy023  

Szeto, J.K. (2014), Policing Diversity with Diversity: Exploring Organizational Rhetoric, Myth,  and Minority Police Officers’ Perceptions and Experiences, Unpublished Master’s thesis, Wilfrid Laurier University, Ontario, Canada.  

Vermeer, S.-J., Stickle, B., Frame, M., & Hein, M. (2020). Reasons and barriers for choosing police careers. Policing: An International Journal, 43(5), 817–830. https://doi.org/10.1108/pijpsm-05-2020-0074  

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Picking a job over a career: The woes of immigrants

By Alison D’Cruz 

As a newcomer immigrant, the first thing on my mind was to get a job as quickly as I could so that I could afford to live a decent life in Canada. I had heard the stories of immigrants finding it hard to secure appropriate employment. So, without much understanding of the Canadian labour market, I had but one goal: to get “A” job! I had silenced the nagging voice in my mind, telling me that although I was a newcomer to Canada, I was not new to the workforce and instead had spent years building my skillset and career. Was I really willing to let go of it and settle for a job I didn’t want?  

Canada welcomes thousands of immigrants like me each year to meet its demand for skilled labour and population growth (IRCC, 2020). However, many immigrants face difficulty in gaining suitable employment owing to their lack of Canadian work and educational experience, proficiency in either of the official Canadian languages or familiarity with Canadian culture (Sinacore et al., 2011). Depending on their needs and ability to remain without employment, many take up jobs not commensurate with their experience, thereby finding themselves in a state of underemployment (Kennedy & Chen, 2012). Underemployment is particularly problematic if the existing job starts to become the focus of subsequent job interviews on account of being the most recent and only Canadian experience of an immigrant. 

I found the following strategies to be helpful in circumventing the picking the job over a career predicament of many immigrants: 

Anticipate your challenges  

Immigrating to a new country can never be easy but knowing what to expect can help with the transition. Doing research about your profession and talking to people with similar trajectories can help you anticipate the main challenges you are likely to encounter. However, don’t overestimate the challenges. Just because someone else encountered a particular issue does not mean you will.  Seeking out conversations with people who currently hold the role you want, as well as connecting with their managers, can often give you better insight into that position and pathways to get there. You do not need to ask them for a job but make sure you maintain a line of communication with them. 

Investigate your options 

The trick to picking up your career from where you left off is to know your worth and keep reminding yourself of it. It is easy to take up the first job you are offered and then fall into a rut when nothing else seems to be working out. At this stage, it is advisable to look at other options like education. While many mature immigrants may hesitate to become students again, there are many benefits that come along with the additional credential such as access to networks and mentoring opportunities.  

Communicate and demonstrate your skills 

An immigrant’s international experience may not be what some employers are looking for but resumes and interviews are often a time to demonstrate your skillset. Be sure to highlight skills that are integral to the role and that you can demonstrate having acquired and practised over the course of your career. Sharing what you can do that no one else can provides a competitive advantage. 

Replicating a career in a new country is as much of a psychological battle as it is a practical one. While there is no easy fix, there are certainly some strategies that work better than others. At the end of the day, what matters as immigrants is that we gave it our best shot. 

Alison D’Cruz is a higher education professional and a PhD student in education at the Ontario Institute for Studies in Education, University of Toronto. 

References 

Government of Canada, Immigration, Refugees and Citizenship Canada. (2020). Immigration to Canada in 2019. https://www.canada.ca/en/immigration-refugees-citizenship/news/2020/10/infographic-immigration-to-canada-in-2019.html 

Kennedy, T., & Chen, C. P. (2012). Career counselling new and professional immigrants: Theories into practice. Australian Journal of Career Development, 21(2), 36-45.Sinacore, A. L., Park-Saltzman, J., Mikhail, A. M., & Wada, K. (2011). Falling through the cracks: Academic and career challenges faced by immigrant graduate students. Canadian Journal of Counselling and Psychotherapy, 45(2), 168-187 

 

 

 

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2024

Youth-Centred Mentorship: An innovative approach to mentorship matching

By Joel Murphy (Cannexus24 GSEP Award winner)

Past research suggests that mentorship has a positive impact on both the employer and mentees (Ivey & Dupré, 2020). However, there are a lack of strategies, evidence, literature and models for how labour force attachment programs with a mentorship component can encourage organic and meaningful mentorship relationships within a formal program structure. The action of matching mentor and mentee represents a challenge and an area of needed research for organizations interested in supporting meaningful mentorship opportunities. Goosen (2009) bluntly advocates that the use of “forced pairing” leads to incompatibility. 

The Youth-Centred Mentorship Approach (Y-CMA) represents an innovative concept developed to address this challenge. 

Youth-Centred Mentorship Approach 

The Y-CMA is a strength-based developmental approach and is informed by three key theories: Self-determination theory, empowerment theory, and intersectionality and social location literature. The hypothesis of this approach is that to support the longevity and ongoing success of participants’ engagement with mentorship throughout their careers, labour force attachment programs must support participants to develop internal motivation and personal capacity to value and pursue mentorship relationships during and beyond the duration of the program. The Y-CMA is a framework that creates spaces where participants are empowered to develop their own understanding of mentorship (autonomy & relatedness), reflect and identify what they want from mentoring relationships (autonomy) and understand what actions to take to accomplish their identified mentorship goals (competence).  

The following is a quick breakdown of the eight steps within the Y-CMA. 

Step 1: Relationship building 

Foundational to the Y-CMA is the relatedness between participants and facilitators. This stage aims to create spaces where individuals can share about who they are, family of origin, cultural background, and any other topic which can help people get to know each other as unique individuals.  

Step 2: Module 1 – What is mentorship and why is it beneficial? 

This module is intended to help build understanding (capacity) around the potential impacts of mentorship and to emphasize the current desires and needs of participants (autonomy). 

Step 3: Module 2 – What do you look for in a mentor? 

Participants think critically about what type of mentor would help them accomplish the benefits they perceive (competency) as resulting from a mentorship relationship at this point in their life. 

Step 4: Mentor recruitment 

Career development professionals would then recruit mentors based on the insights from Step 3, while also encouraging participants to do the same. 

Step 5: Module 3 – How do you find a mentor and ask? 

This module focuses on finding a mentor, how to ask someone to be mentor and gives a snapshot of what mentorship “meetings” could be like (autonomy & competency). 

Step 6: Mentor meet and greet 

This activity is meant to act as an informal opportunity for participants and potential mentors to meet and interact with each other. Participants should be prepared to think critically and reflexively about the potential mentors they meet and consider which mentor they believe would be a good fit. 

Step 7: Mentor matching  

Following Step 6, participants will identify their top 3 mentors. They are then connected via online software (example: Mentor City) or email to further support their ability to affirm if it is a good match, based on their module training.  

Step 8: In-person mentor training 

This training is intended for both participants and confirmed mentors outlining organizational expectations, answering questions, and focusing on co-creating the expectations and intentions participants and mentors are setting for each other. During this time, facilitate some “get to know you” activities, discuss meeting rhythms and officially launch the mentorship relationship. 

Joel Murphy is a PhD Candidate in Educational Studies at Mount Saint Vincent University, Nova Scotia. His areas of research are youth career development, futures research, program design, all done within an engaged scholar approach. Joel also works as an Impact and Innovation officer at the Centre for Employment Innovation, located at St. Francis Xavier University. 

References 

Jacobson, D., & Mustafa, N. (2019). Social Identity Map: A Reflexivity Tool for Practicing Explicit Positionality in Critical Qualitative Research. International Journal of Qualitative Methods. 

Blake-Beard, Stacy, Bayne, Melissa L, Crosby, Faye J, & Muller, Carol B. (2011). Matching by Race and Gender in Mentoring Relationships: Keeping our Eyes on the Prize. Journal of Social Issues, 67(3), 622-643. 

Dawson, Phillip. (2014). Beyond a Definition: Toward a Framework for Designing and Specifying Mentoring Models. Educational Researcher, 43(3), 137-145. 

Deci, E., Connell, J., & Ryan, R. (1989). Self-Determination in a Work Organization. Journal of Applied Psychology, 74(4), 580-590. 

Deci, E., Koestner, R., & Ryan, R. (2001). Extrinsic Rewards and Intrinsic Motivation in Education: Reconsidered Once Again. Review of Educational Research, 71(1), 1-27. 

Goosen, X. (2009). The nature of mentorship in an industrial goods and services company. Acta Commercii, 9(1), 41–59. https://doi.org/10.4102/ac.v9i1.93 

Ivey, G. W., & Dupré, K. E. (2022). Workplace Mentorship: A Critical Review. Journal of Career Development, 49(3), 714-729. https://doi.org/10.1177/0894845320957737 

Lerner, R. M., Napolitano, C. M., Boyd, M. J., Mueller. M. K., Callina K. S. (2013) Mentoring and Positive Youth Development. In DuBois, D. L., & Karcher, M. (Eds.). Handbook of youth mentoring. SAGE Publications. 

Njeze, C., Bird-Naytowhow, K., Pearl, T., & Hatala, A. (2020). Intersectionality of Resilience: A Strengths-Based Case Study Approach With Indigenous Youth in an Urban Canadian Context. Qualitative Health Research, 30(13), 2001-2018. 

Messineo, L., Allegra, M., & Seta, L. (2019). Self-reported motivation for choosing nursing studies: A self-determination theory perspective. BMC Medical Education, 19(1), 192. 

Tafvelin, Susanne, & Stenling, Andreas. (2021). A Self-Determination Theory Perspective on Transfer of Leadership Training: The Role of Leader Motivation. Journal of Leadership & Organizational Studies, 28(1), 60-75. 

To, S., & Liu, X. (2021). Outcomes of Community-Based Youth Empowerment Programs Adopting Design Thinking: A Quasi-Experimental Study. Research on Social Work Practice, 31(7), 728-741. 

Zimmerman, M. (1995). Psychological empowerment: Issues and illustrations. American Journal of Community Psychology, 23(5), 581-599. 

 

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2021

The new abnormal: Revisiting workplace presenteeism during COVID-19

By Tade Owodunni (Cannexus23 GSEP Award Winner)

Preface 

As the second quarter of 2022 beckons, things appear to be fast returning to normal and everyone is gradually settling back into work. Organizations in Canada are fast embracing the new normal and adopting more flexible workplace practices. In the new normal, employee health concerns have remained a major subject at management meetings.  

Yet, things aren’t quite so normal. The now not-so-new sheriff in town is COVID-19, which has taken the world by storm and surpassed other health conditions that have plagued the work environment and workplace performance over the years, such as stress, heart-related ailments, sleep problems, allergies, body pain and depressive mood (McGregor et al., 2018). COVID quickly gained top-of-mind status with most employees who, by the nature of their employment, must report physically to work.  

Now into its third year as a significant health concern, COVID-19 has affected the world of work perhaps more than any other development in the modern era (Pieh et al., 2021). Its highly contagious nature, along with its tendency to periodically mutate into even more contagious variants, continually stretches the limits of modern medicine as the world struggles to find a solution. The ceaseless pressure to maintain productivity and profitability as the world begins to embrace the new normal presents new challenges with consequences that extend beyond the workplace.  

Workplace absenteeism and presenteeism  

The life of the modern-day business manager is not an easy one. They have a lot to contend with. While absenteeism remains a common disruptor to workplace activity, its parallel component, presenteeism, reintroduces itself as a clear and present danger for all organizations – particularly in the wake of COVID-19. Whilst absenteeism refers to a worker’s absence from work due to illness (either personally or as a caretaker for a sick dependent), presenteeism describes a situation where a legitimately ill person continues to physically come to the workplace (Howard et al., 2012). Where such an illness is as infectious as COVID-19, the consequences are not only monumental but extend beyond the workplace and assume a societal challenge of paradigmatic proportion.  

Presenteeism during COVID-19 

The costs and risk factors associated with workers coming into work while sick with COVID-19 are an enormous and relatively novel situation that organizations are forced to cope with. Where health conditions are non-contagious, sickness presenteeism has been observed to have some benefits to ailing staff, as the work environment offers structure, builds self-esteem and provides opportunities for social engagement and support (Kinman & Grant, 2022). Nonetheless, there is evidence that suggests that working while ill can delay, rather than expedite, the process of recovery, thus increasing the risk of future health problems and sickness absence (Skagen, 2016; Kinman & Grant, 2022).  

Inherent factors that encourage presenteeism  

Unfortunately, the pressures associated with having to turn up at work, especially in non-remote, in-person work sectors like retail, construction and hospitality, compel workers to take difficult decisions and go to work despite their ill health. They may also face the risk of lost hourly wages or even unemployment if they stay home sick.  

“Unhealthy” workplace culture can also be a factor. Employees may be gaslighted into self-doubt and question the seriousness of their own conditions because they are reluctant to let down their managers and colleagues. This may be a particular concern in situations where staffing levels are low or organizations are faced with other challenges that threaten their survival (Kinman, 2019). Workers may fear that their managers and colleagues do not consider them sufficiently unwell to necessitate time off from work if their symptoms are mild. This further constrains workers to put on a brave face and face the challenge of working during illness, unwittingly spreading it to other colleagues. The unfortunate long-term consequences, beyond prevailing a contagion that could otherwise be averted, includes reports that some people have continued to experience symptoms such as chronic fatigue, weakness, low productivity and cognitive difficulties several months later (Wise, 2020).  

Summary, reflections and further research direction 

The simple solution to stalling workplace presenteeism would be to encourage sick employees to stay at home and call in sick when they observe that they are experiencing COVID-19 symptoms, however mild (Pieh et al., 2021). Unfortunately, in the real world, things are never quite so simple. Therefore, sacrifices have to be made by both employees, who should conscientiously concede to reduced income during their periods of ill health, and managers, who should consider introducing half-pay conditions for workers performing in-person roles whose absenteeism is demonstrably a result of COVID-19-related illness. This demonstrates a sense of fairness to the affected employee and is a gesture of encouragement to avert the spread of the disease.  

Workplace presenteeism has a negative impact on employees, their co-workers and the community. It can exacerbate health problems and increase long-term sickness absence for the worker, increase accidents and injuries for the worker and co-workers, and transmit contagious illness to the community in which the workplace is embedded (Kinman, 2019) 

Tade Owodunni is a doctoral student in Business Administration at Royal Roads University, a Nigerian-trained lawyer, corporate governance practitioner and certified compliance and ethics professional. He emerged as the best graduating student (Nigeria) from his Masters of Business Administration (MBA) program at Business School Netherlands in 2018. Tade’s research interests include corporate governance themes, small business growth and career development subjects.  

References

Howard, K. J., Howard, J. T., & Smyth, A. F. (2012). The problem of absenteeism and presenteeism in the workplace. In Handbook of occupational health and wellness (pp. 151-179). Springer, Boston, MA. 

Kinman, G. (2019). Sickness presenteeism at work: prevalence, costs and management. 

Kinman, G., & Grant, C. (2021). Presenteeism during the COVID-19 pandemic: risks and solutions. Occupational medicine, 71(6-7), 243-244.  

McGregor, A., Ashbury, F., Caputi, P., & Iverson, D. (2018). A preliminary investigation of health and work-environment factors on presenteeism in the workplace. Journal of occupational and environmental medicine, 60(12), e671-e678. 

Pieh, C., Budimir, S., Delgadillo, J., Barkham, M., Fontaine, J. R., & Probst, T. (2021). Mental health during COVID-19 lockdown in the United Kingdom. Psychosomatic medicine, 83(4), 328-337.  

Skagen, K., & Collins, A. M. (2016). The consequences of sickness presenteeism on health and wellbeing over time: a systematic review. Social Science & Medicine, 161, 169-177. 

Wise, J. (2020). Long covid: doctors call for research and surveillance to capture disease. bmj, 370. 

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Legacy learning and career development: Higher-education students as agents of change

By Hannah Celinski (Cannexus23 GSEP Award Winner)

Students are faced with a variety of daunting tasks. They navigate institutional expectations, manage time for their studies and homework, often while working multiple jobs and contributing to a household by way of care for others, duties around the house and balancing their budget. Further, they are subjected to a changing world full of environmental, economic and societal uncertainty. The “evolving future” has become as unpredictable as it is unstable, and within these challenges lies the importance of fostering “the lifelong process of managing learning, work, leisure, and transitions” (CERIC, n.d.).  

I live in Abbotsford, BC. In 2021, we navigated the global pandemic, raging forest fires, a heat dome and a devastating flood. Our community remains shaken to the core by these unprecedented challenges. This is one town, in one province of our massive country. Our challenges are unique to Abbotsford, but the outlook is equally complex across Canada. During such challenging times, the importance of career influencers – “professionals [who] have the potential to influence students in their careers through their role and everyday practice” – is undeniable (Ho, 2019, p. 137). We need students to become agents of change, and career development is one path to hope for our people, communities and world. 

My PhD research focuses on the role of legacy in pedagogy (Legacy Learning). I examine Plato’s theory of the loadstone (attracting students to you like a magnet and infusing them with your knowledge and ability to attract further students); Maxine Greene’s consideration of learning through sedimentation (information builds up as sediment and is passed along to the next person in a synthesized form) (Greene, 2013); the role of mirror neurons in learning (you neurologically “practise” what you observe and the effect can be strengthened through relationship) (Zardi et al., 2021); and Indigenous ways of teaching and learning, amplifying the work of Sarah Davidson and Robert Davidson in their book, Potlatch as Pedagogy: Learning Through Ceremony (2018). Davidson & Davidson point to the importance of process, with failure as an option and celebration of the journey as the focus as opposed to assessment. 

I propose that legacy is a pathway to exponential growth, but our students are currently drowning in a tidal wave of information that flows over them through technology (Chan et al., 2015). Students are squeezed between the potency of exponentially growing knowledge they receive verbally, physically and affectively through their instructors, and the flow of information coming at them from their devices. To combat this evolving issue and turn the focus on successfully developing and producing agents of change, I propose including mindfulness and reflective practices as part of the higher-education curriculum in tandem with David Boud’s “feedback loop” – an ongoing conversation between the instructor and student to promote learning (Carless & Boud, 2018, p. 1318). 

So, how does career development fit into this conversation? By framing curriculum within a Legacy Learning context, the evolution of a career is framed as a process achieved by considering students’ past experiences in relation to their current place in the process, and how that feeds their future evolution. Each journey is unique. There is no longer an arrival employment opportunity. Rather, future stops encourage community involvement by furthering equity, diversity and inclusion as a vital aspect of society’s future; averting ecological impacts of current and past practices; and actively engaging with the United Nations Sustainable Development Goals. Each student has an important part to play in our future, but they will need our stories, support, guidance and encouragement to get there. As I said earlier, we need agents of change, and to get there, students will need everything we have to offer. 

Hannah Celinski is an Assistant Professor and Department Head of Arts Studies at The University of the Fraser Valley. She began as a music theatre performer in Toronto, eventually opening Aerial Dance & Acro Academy in Abbotsford before returning to academia. Celinski is currently pursuing a PhD in Educational Theory and Practice: Curriculum and Pedagogy at Simon Fraser University. She has a Master of Arts in English from Simon Fraser University, a Bachelor of Arts in English (Honours) from The University of the Fraser Valley and a Music Theatre Performance Diploma from Sheridan College. 

References

Boud, D. & Carless, D. (2018). The development of student feedback literacy: enabling uptake of feedback. Assessment and Evaluation in Higher Education. 43(8), 1315-1325. https://www.tandfonline.com/doi/full/10.1080/02602938.2018.1463354  

Chan, N., Walker, C., & Gleaves, A. (2015). An exploration of students’ lived experiences of using smartphones in diverse learning contexts using a hermeneutic phenomenological approach. Computers and Education, 82, 96-106. https://doi.org/10.1016/j.compedu.2014.11.001 

CERIC. (n.d.). Glossary of career development. https://ceric.ca/glossary-of-career-development 

Davidson, S. & Davidson, R. (2018). Potlatch as pedagogy: Learning through ceremony. Portage & Main.  

Greene, M. (2013). Curriculum and consciousness. In David Flinders (Ed.), Curriculum studies reader (2nd ed., pp. 134-147). Taylor and Francis.   

Hagendoorn, I. (2004). Some speculative hypotheses about the nature and perception of dance and choreography. Journal of Consciousness Studies, 11(3-4), 79-110. https://drive.google.com/file/d/1SU17_clyZ_l8m7SG98c8kjY2pN1AgqHM/view 

Ho, C. (2019). Professionals in post-secondary education: Conceptions of career influence. (Doctoral dissertation, Simon Fraser University, Surrey, Canada). Retrieved from http://summit.sfu.ca/item/18827 

Richter, D. (2007). The critical tradition: Classic texts and contemporary trends. Bedford/St. Martin’s. 

Zardi, Andrea, Carlotti, Edoardo Giovanni, Pontremoli, Alessandro, & Morese, Rosalba. (2021). Dancing in Your Head: An Interdisciplinary Review. Frontiers in Psychology, 12, 649121–649121. https://doi.org/10.3389/fpsyg.2021.649121 

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Winning in an open relationship: A partnership in higher education with industry

By Sonja Johnston

The “skills gap” (e.g., Lapointe & Turner, 2020; Mishra et al., 2019; RBC, 2019), or the misalignment of graduate capability with employer expectations, comes back to higher education to renovate education outcomes to align to industry desires for skill competency. However, this moving target of desirable skills in a tumultuous landscape for employment makes hitting the target nearly impossible. The literature in this space has been growing for decades, but the COVID-19 pandemic brought the challenge centre stage, as economic recovery will be directly affected by the ability of the workforce to adapt and innovate. 

Solutions to close the gap have focused on supporting students to acquire skills as directed by industry insights and hiring needs. What if the narrative was reframed to explore collaborative and generative learning experiences that are co-created by industry partners and soon-to-be graduates?  

One such example features the open learning partnership with e-commerce software leader Shopify (Shopify Open Learning, n.d.). This multinational, publicly traded, Canadian firm “is a leading provider of essential internet infrastructure for commerce, offering trusted tools to start, grow, market, and manage a retail business of any size” (Shopify Company Info, n.d.). Shopify’s open learning partnership allows higher-education programs to implement authentic learning experiences in curriculum by allowing students to create fully functional Shopify stores. Approved courses can utilize access to rewarding Shopify-based activities and students can earn digital badges to recognize their achievements in addition to the course credit.  

During the pandemic, businesses were affected by health restrictions and forced to consider how they engaged with customers. As the Shopify platform evolved, students were able to learn about business demands and pivots in real time. Graduates enter the workplace with an authentic and experiential view of store design and strategic customer experience considerations. Shopify gains client insights from the students and an educated base of graduates ready to hit the ground running as entrepreneurs and employees. 

This open (platform) relationship is an exchange of insight, expertise, current operations, feedback and authentic learning with no financial obligation to higher education. This iterative feedback loop functions differently than industry just providing insights on skills that are desired. The use of platforms provides authentic and experiential learning with the value-added opportunity for micro credentialling (i.e. digital badges). The win for all involved stakeholders is visible, and can pivot as the environment requires. The invitation for industry leaders to consider open relationships with higher education is on the table for the taking! 

Disclaimer: I am a graduate student in educational research examining models for graduate workplace readiness. As a post-secondary instructor, I use this open platform in an entrepreneurship course. I am not compensated in any way from Shopify. I wish to acknowledge credit for the pioneering of this Open Learning Platform to Pam Bovey Armstrong and Polina Buchan at St. Lawrence College in Ontario, Canada.

Sonja Johnston is a collaborative, multidisciplinary scholar with nearly a decade of experience in curriculum design and instruction in multiple post-secondary institutions. She is currently a PhD student in the Werklund School of Education at the University of Calgary, specializing in Learning Sciences. Sonja’s research focuses on higher education and workplace readiness. 

References

Lapointe, S., & Turner, J. (2020). Leveraging the skills of social sciences and humanities graduates. Skills Next 2020. https://fsc-ccf.ca/wp-content/uploads/2020/01/UniversityGraduateSkillsGap-PPF-JAN2020-EN-FINAL.pdf 

Mishra, P. T., Mishra, A., & Chowhan, S. S. (2019). Role of higher education in bridging the skill gap. Universal Journal of Management, 7(4), 134-139. https://doi.org/10.13189/ujm.2019.070402 

RBC. (2019, May). Bridging the gap: What Canadians told us about the skills revolution [report]. RBC Thought Leadership. https://www.rbc.com/dms/enterprise/futurelaunch/_assets-custom/pdf/RBC-19-002-SolutionsWanted-04172019-Digital.pdf 

Shopify. (n.d.). Company Info. https://news.shopify.com/company-info 

Shopify. (n.d.). Open Learning. https://www.shopify.ca/open-learning 

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Do values matter? Exploring the factors that encourage employees to commit to physical activity during the COVID-19 in relation to their work performance

By Ahmed Mohamed

Government legislation enacted during COVID-19 constricted business to work remotely and students to learn from home. Such widespread restrictions on human activity stimulated an increase in scholarly research in the social sciences. Research productivity increased by 35% in the United States within 10 weeks of the start of COVID-19 lockdowns (Cui, Ding, and Zhu, 2020).  

Still, little is being done to understand why regular engagement in physical activities declined for some and continued for others. We ground this qualitative research on conservation of resources theory (especially personal resources: cognitive, physical and affective) to determine whether previous experience in teleworking and personal and organizational resources might have motivated people to continue to engage in physical activities while working from home. Indeed, the unprecedented conditions of COVID-19 require people to utilize their personal resources as efficiently as possible to satisfy job and physical and mental health demands. Our research answer two questions. 

First, does physical activity pre-pandemic provide non-experienced telecommuters with more resources and better work performance during pandemic? The second question asks, what specific factors motivate them to engage in physical activities during the pandemic? We interviewed 20 faculty and staff at York University in Canada. Participants who perceived physical activity as an intrinsic value before the pandemic practised physical activity during the pandemic, maintained their personal resources and coped with the pandemic demands. However, participants who are intrinsically motivated to practice physical activity, because of its known benefits from pre-pandemic experience, were less engaged in physical activities and lost personal resources due to family and work demands experienced during the pandemic.  

We conclude that physical activity is indirectly predicting work performance through the mediation role of personal resources. We recommend extending this study to cover gender, financial stability and culture in two contrasting contexts, during and post-COVID-19. 

Ahmed Mohamedis a Queen’s University business graduate, holding a Master of International Business degree with over 10 years of international experience in the business industry. Throughout his career, Mohamed helped multinational corporations in client servicing, sales, marketing and human resources. Mohamed is passionate about academic research, assisting professors and the research community in various research areas related to human resource management. Additionally, presenting research topics at different conferences and finding solutions to industry challenges is where Mohamed sees himself growing and developing. Currently, Mohamed is a third-year PhD candidate in Human Resource Management at York University. 

References

Cui, R., Ding, H., & Zhu, F. (2020). Gender inequality in research productivity during the COVID-19 pandemic. arXiv preprint arXiv:2006.10194. 

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Storying: Concepts for future directions in career development research and practice

By Noah Dwain Arney (Cannexus22 GSEP Award Winner)

In her book Pathways for Remembering and Recognizing Indigenous Thought in Education: Philosophies of Iethi’nihsténha Ohwentsia’kékha (Land), Sandra Styres explains that the purpose of stories is to make sense of “one’s place in the past in order to be in the present” (Styres 2017, 50). This use of stories, or storying (Styres, 2011), for people to understand themselves, their relationships and their connections to others, places and concepts is a philosophical perspective that can support career development work.

Storying is more than the person’s self-making (Savickas, 2012), it includes the context the person brings to each experience through responsibility and relationship “to family, community, nations, and the environment” (Firman, 2005, 226-227). Or, as Styres puts it, “storying refers to how we describe in story our experiences through personal, community, national, and global narratives” (Styres, 2008 as cited in Styres, 2011, 718).

When we tell our story (Offet-Gartner, 2011) we learn from our telling. We tell our stories in circles (Little Bear, 2012), where each time we tell the same story we add “depth and dimension” (Styres, 2017, 186) to it. As we tell our stories we are actively building our connections to not only our physical, intellectual, spiritual, and emotional selves, but our connections to our family and communities (Pidgeon, 2014) and all the holistic individuals within those groups, each with their own physical, intellectual, spiritual and emotional selves. This, then, is the impact of storying: the construction of the holistic self.

Styres concept of storying is “circular, iterative, and relational” (Styres 2017, 38). When it applies to career development, storying requires three parts: story, circularity and awareness of relationships. Story, or narrative, is a core aspect of modern career development practice (McIlveen & Patton, 2007) and Peavy has identified how we link our experiences together through stories and create “an evolving biographical narrative under continuous revision” (Peavy, 1995, 1-2). For Anishinaabek (Peltier, 2018) and Niitsitapi (Marule, 2012) peoples as well as many other Indigenous peoples, the story is not just a narrative but is derived from observation and critical reflection.

Circularity, or iterativeness, is embraced by Western career development professionals who focus on experiential learning (Kolb & Kolb, 2009, Jarvis, 2006). It is a concept that is especially important for career development because we learn from the telling, and learn again from the retelling later (Styres, Haig-Brown, & Blimkie, 2013); with every revisit to the story the person brings their prior experiences to bear (Styres, 2017) on the retelling. This circularity (Akan, 1999) enables a great deal of reflection and personal growth.

The awareness of relationships is an aspect which is not centred as much as it should be in career development. Krumbotlz (2009) and others touch on the importance of relationships to clients, but it is rarely with the complexity and centrality of relationships that is seen in the Indigenous paradigm (Kovach, 2020, Peltier, 2018, Held, 2019). From Saulteaux (Akan, 1999), to Oneida (Antone, 2003), Okanagan (Cohen, 2001), Mi’kmaq (Pidgeon, 2014) and Mohawk (Styres, 2017), the “self-in-relationship” (Styres, 2017, 56) concept is central to the understanding of humans for Indigenous peoples in what is now Canada. From this perspective the relationship is not simply of a familial or romantic nature, but a relationship with the land, nature, our family, community and nation, and those who came before and those who will follow (Chartrand, 2012, p. 148).

The exploration of storying as a career development method, and the Indigenous philosophical paradigm, may open future directions for career development and counselling research and practice.

Noah Arney is a Master of Education student in Educational Research at the University of Calgary. He is a Certified Career Development Professional with over 10 years of experience in student affairs. He is a Career Services Co-ordinator with Thompson Rivers University. His research focuses on Indigenous students’ perception of work-integrated learning.

References

Akan, L. (1999). Pimosatamowin Sikaw Kakeequaywin: Walking and talking. Canadian Journal of Native Education, 23(1), 16–39.

Antone, E. (2003). Culturally Framing Aboriginal Literacy and Learning. Canadian Journal of Native Education, 27(1), 7–15.

Bear, L. L. (2012). Traditional knowledge and humanities: A perspective by a blackfoot. Journal of Chinese Philosophy, 39(4), 518–527. https://doi.org/10.1111/j.1540-6253.2012.01742.x

Chartrand, R. (2012). Anishinaabe Pedagogy. Canadian Journal of Native Education, 35(1), 144.

Cohen, B. (2001). The Spider’s Web: Creativity and survival in dynamic balance. Canadian Journal of Native Education, 25(2), 140–148. Firman, B. (2005). Renewing Aboriginal Education through Relationship and Community (Issue July). UBC.

Held, M. B. E. (2019). Decolonizing Research Paradigms in the Context of Settler Colonialism: An Unsettling, Mutual, and Collaborative Effort. International Journal of Qualitative Methods, 18, 1–16. https://doi.org/10.1177/1609406918821574

Jarvis, P. (2006). Towards a comprehensive theory of human learning. London: Routledge.

Kolb, A. Y., & Kolb, D. A. (2009). The learning way: Meta-cognitive aspects of experiential learning. Simulation and Gaming, 40(3), 297–327. https://doi.org/10.1177/1046878108325713

Kovach, M. (2020). Conversation Method in Indigenous Research. First Peoples Child & Family Review, 5(1), 39–48. https://doi.org/https://doi.org/10.7202/1069060ar

Krumboltz, J. D. (2009). The happenstance learning theory. Journal of Career Assessment, 17(2), 135–154. https://doi.org/10.1177/1069072708328861

Marule, T. R. (2012). Niitsitapi Relational and Experiential Theories in Education. Canadian Journal of Native Education, 35(1), 131.

McIlveen, P., & Patton, W. (2007). Narrative career counselling: Theory and exemplars of practice. Australian Psychologist, 42(3). https://doi.org/10.1080/00050060701405592

Offet-Gartner, K. (2011). Rewriting HerStory: Aboriginal women reclaim education as a tool for personal and community, health and well-being. Procedia – Social and Behavioral Sciences, 30, 1499–1506. https://doi.org/10.1016/j.sbspro.2011.10.290

Peltier, C. (2018). An Application of Two-Eyed Seeing: Indigenous Research Methods With Participatory Action Research. International Journal of Qualitative Methods, 17(1), 1–12. https://doi.org/10.1177/1609406918812346

Pidgeon, M. (2014). Moving Beyond Good Intentions: Indigenizing higher education in British Columbia universities through institutional responsibility and accountability. Journal of American Indian Education, 53(2), 7–28.

Peavy, R. V. (1995). Constructivist career counseling. ERIC Digest. ERIC Clearinghouse on Counseling and Student Services Greensboro NC., Canadian Guidance and Counselling Foundation Ottawa (Ontario)., 1–6.

Savickas, M. (2012). Life design: A paradigm for career intervention in the 21st century. Journal of Counseling and Development, 90(1), 13–19. https://doi.org/10.1111/j.1556- 6676.2012.00002.x

Styres, S. D. (2017). Pathways for Remembering and Recognizing Indigenous Thought in Education: Philosophies of Iethi’nihsténha Ohwentsia’kékha (land). University of Toronto Press.

Styres, S. D. (2011). Land as first teacher: A philosophical journeying. Reflective Practice, 12(6), 717–731. https://doi.org/10.1080/14623943.2011.601083

Styres, S. D., Haig-Brown, C., & Blimkie, M. (2013). Towards a pedagogy of land: The urban context. Canadian Journal of Education, 36(2), 34.

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Counselling and the new world 

By Zoée St-Amand 

A year ago, I woke up in a new reality. Without warning, a virus showed up, disrupting everything in its path. Across the globe, all of us have been affected personally. The labour market has undeniably been shaken up and will undergo an unprecedented transformation. Workers have had to adapt thus far, but they will need to continue doing so, as it is very difficult to predict what the labour market of tomorrow will be like. 

This transformation was well under way even before the pandemic, but it will certainly accelerate the changes. In 2019, the International Labour Organization (ILO) issued a document stating that many factors could have a profound impact on the labour market. The ILO predicts that, within a few years, automation, artificial intelligence and technology, among other things, will have effects that will impact millions of workers across all sectors.  

Today, the effects of the pandemic have already being felt heavily in the restaurant, tourism and health-care sectors, among others. Why is this so important? Because people’s jobs, professions and occupations are a major part of their lives. In 2007, Mercure, Vultur and Fleury conducted a research study involving 1,000 young Quebec workers. The study showed that at least seven out of 10 young people rank work as one of the most important values in their lives. They also reported that work is very important for older workers. Moreover, Dionne and Girardin (2021) note that a person’s profession plays a much more significant role than simply providing an opportunity to earn a living. It has an impact on identity development, social integration and general well-being. 

I went to my mailbox yesterday morning and picked up my copy of l’orientation magazine (February 2021), a publication of the Ordre des conseillers et des conseillères d’orientation du Québec. In it, I read a critique by President Josée Landry of the public’s lack of awareness of the value of the service and the expertise that career counsellors offer in the labour market and in training. I began to think about my future as a professional in the field. I had a feeling that the coming years could be defining moments for the profession: an opportunity for the field to take its rightful place and for employment counsellors to finally demonstrate their relevance in the social sphere. In fact, a study conducted by professors and researchers Milot-Lapointe, Savard and Le Corf (2018) demonstrates the effectiveness of individual career counselling in reducing career indecision and psychological distress. Considering the myriad upheavals in the labour market, I imagine that there will be many challenges and that employment counsellors could be of great help to the clients who meet with them. 

I was in class today, and my professor was speaking about advocacy, both for the client’s well-being and for recognition of the profession. I wholeheartedly agreed, and I put up my hand. Yes, I want to be part of the collective effort to make our profession better known to the public, because I feel that in the years to come our relevance and expertise could help a great number of people. It is such an exciting time for counselling, and it is up to us to seize it, to use it to our advantage and, at the same time, to guide our clients through this unknown future to the best of our abilities. 

Zoée St-Amand, master’s in counselling student, Université de Sherbrooke. Coming from an administrative background, I had a strong desire to work with people that led me to retrain in the field of counselling. I have a keen interest in understanding the changes in the world of work and their impact on individuals, sociology and humankind. 

References 

Dionne, P. et Girardin, V. (February 2021) Travail et suicide : au-delà des chiffres [Work and suicide: beyond the figures]. l’orientation, 22-24. 

Landry, J. (2021, février) L’orientation n’est pas un luxe [Counselling is not a luxury]. l’orientation, 4-5. 

Mercure, D., Vultur, M. et Fleury, C. (2012). Valeurs et attitudes des jeunes travailleurs à l’égard du travail au Québec : une analyse intergénérationnelle [Work Values and Attitudes of Young Quebec Workers: An Intergenerational Analysis]. Relations industrielles, 67(2), 177-198. doi: 10.7202/1009083ar 

Milot-Lapointe, F., Savard Réginald, & Le Corff, Y. (2018). Intervention components and working alliance as predictors of individual career counseling effect on career decision-making difficulties. Journal of Vocational Behavior, 107, 15–24. https://doi.org/10.1016/j.jvb.2018.03.001  

Rani, U. et Grimshaw, D. (2019). Introduction – Travail, emploi, société: que nous réserve l’avenir? [Introduction – Work, employment, society: what does the future hold for us?] Revue internationale du Travail, 158(4), 633-650. doi: 10.1111/ilrf.12141  

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Burnout of health-care professionals in the face of a pandemic 

By Steeven Bernier 

Over the past year, many of us have heard stories in the media about people who lost their jobs and retrained in order to help out in the health-care system. However, working conditions within the health-care sector seem to have deteriorated all over the world. Headlines announcing that nurses no longer want to work at a particular hospital because of the lack of recognition and poor working conditions, for example, attest to this.  

In this context, many health-care professionals who had been working in the field for a number of years have decided to leave their jobs and change careers. With this in mind, it therefore seems likely that career development and counselling professionals will have to meet with such clients in the near future, if they have not already done so. However, beyond the change of course for these health professionals, it is important to understand the circumstances that led them to this decision. 

The pandemic and the strategies designed to counter it (curfews, lockdowns, etc.) have resulted in increased rates of mental disorders, not to mention increased psychological distress, insomnia, suicidal ideation and substance use and the like in health-care professionals (Cénat, 2020; Cénat et al., 2020). Even in non-pandemic times, they are more likely than the general population to experience mental health issues, to be under-diagnosed and to be under-treated (El-Hage et al., 2020).  

A number of pandemic-related factors can affect the psychological state of health-care professionals. These include direct exposure to patients with high viral loads, exposure to the risk of contamination, physical exhaustion, restructuring of work spaces, adaptation to rigid work organizations, management of equipment shortages, unusually high numbers of deaths among patients, colleagues or relatives, as well as ethical issues related to decision-making in an overstretched care system, being parents afraid of contaminating their children and the stigmatization of caregivers as potential vectors of viral infection (El-Hage et al., 2020). 

Canada is no exception to this situation. Indeed, according to recent data from Statistics Canada, seven out of 10 health-care workers reported a deterioration in their mental health during the pandemic (Statistics Canada, 2021). What is more, this perceived deterioration is greater among professionals working with confirmed or suspected COVID-19 cases. In these stressful circumstances, and in the context of a health-care system that was already under pressure, more and more health-care professionals are contemplating a change of career.  

Different strategies can be used to reduce the psychological impact of this new reality. From an individual perspective, enjoying social support, developing resilience and adopting healthy lifestyle habits can have a positive impact (Hage et al., 2020). Going beyond their coping strategies, many health-care professionals will start thinking about their career. 

It is therefore important to understand the reality of these professionals seeking to change jobs or professions so that we can work more effectively with them. Psychological factors such as those described above may have led them to make such a decision or, at the very least, to consider it. 

Steeven Bernier is a senior lecturer in the Faculty of Nursing at Université Laval, as well as a lecturer in the Department of Health Sciences at UQAR, specifically for courses related to mental health. He is currently pursuing a master’s in counselling. The research for his dissertation focuses on the organizational strategies put in place by health-care environments to support nurses who have experienced burnout. 

References 

Cénat, J.M., (2020). US deportation policies in the time of COVID-19: a public health threat to the Americas. Public Health. https://doi.org/10.1016/j.puhe.2020.05.017  

Cénat, J. M., Blais-Rochette, C., Kokou-Kpolou, C. K., Noorishad, P. G., Mukunzi, J. N., McIntee, S. E., … & Labelle, P. (2020). Prevalence of symptoms of depression, anxiety, insomnia, posttraumatic stress disorder, and psychological distress among populations affected by the COVID-19 pandemic: A systematic review and meta-analysis. Psychiatry research, 113599. 

El-Hage, W., Hingray, C., Lemogne, C., Yrondi, A., Brunault, P., Bienvenu, T., … & Aouizerate, B. (2020). Les professionnels de santé face à la pandémie de la maladie à coronavirus (COVID-19): quels risques pour leur santé mentale? [Health professionals facing the coronavirus (COVID-19) pandemic: What are the mental health risks?]. L’encephale, 46(3), S73-S80. 

Statistics Canada (2021). Impacts of COVID-19 on Health Care Workers: Infection Prevention and Control (ICHCWIPC). https://www.statcan.gc.ca/eng/survey/household/5340  

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