Cyber-Counselling: Panacea or Can Of Worms?
By Mark Swartz
My prediction is that an increasing number of ‘traditional’ counsellors (both in the career sphere and other areas as well) will try their hand at cyber-counselling. Thus, we’ll see practitioners experimenting with CHAT groups for instantaneous communication; e-mail to respond to more involved questions; phone sessions to deal with immediate issues; and the use of Web-based resources (e.g. self-assessments, career exploration sites, research areas etc.) to assist in the overall delivery of the counselling process. Affordable video-conferencing is just down the road, and may add a whole new wrinkle of its own.