Practitioner’s Corner

Job Developers

By Rachel Banks

Hello Everyone;

This article is the first of what I hope will be many more to come in the Practitioner’s Corner being submitted by individuals who work in the placement department of their organization.

Job Development is a unique area of employment that in many circumstances does not receive the recognition that is so deserved for individuals working in the field. A Job Developer wears many hats and must be able to co-ordinate a number of different activities in any given day.

The position requires an individual that works well under pressure, demonstrates a professional image within the community and is sensitive to the needs of clients, but at the same time has a solid understanding of marketing, usiness practices and awareness that training is an expensive commitment for any small to medium business.

In today’s business market, employers are cautious when adding additional staff and want to make sure they hire the right individual. With the costs associated with training new hires, it is important for Job Developers to really understand the needs of the Employer, and to present the benefits to hiring through the services available from your organization. In some cases, the services you provide may not be appropriate and you may need to refer the Employer to other resources.

In conversation with fellow workers new to the field, there seems to be a lack of understanding and support for individuals that are employed as Job Developers. There appears to be no formal training within the field and some individuals feel they are left on their own and struggle on a daily basis to provide quality service.

Job Development is a major component of any organization, particularly when promoting on-the-job training subsidy programs, as it is important for the organization to have long-term relationships established with local Employers. I have been involved with placement for a number of years and I have found it to be a rewarding experience that has provided the opportunity to be aware of what is happening in my community.

To all the new Job Developers out there, I would like to say keep up the good work and know that your efforts are much appreciated by the unemployed individuals you help. An individual you help today might not express their immediate gratitude, but may surprise you when you least expect it.

The Contact Point website has developed a chat room for Job Developers and meets on-line the 3rd Thursday of each month at 3:30 PM Eastern Time. I would invite anyone that is involved with Placement to join the chat room to share ideas, develop strategies and connect with fellow Job Developers.

Rachel Banks
Senior Placement Consultant/Web Administrator
Employment Planning & Counselling-Peterborough



What’s New


Contact Point Relaunches in 2003

We’ve revamped and relaunched the Contact Point website! After months of overhauling, we have created a fully integrated and searchable database of the resources and tools you can use easily. We’ve also added a number of new features. Here are some highlights of what you can find on the new website :


MyContactPoint is your interactive personal page and account manager. You can organize and individualize information important to you! MyContactPoint is a powerful tool that not only allows you to customize site content to your needs but acts as a forum for your personal career development and self marketing.

This section includes : personal information such as subscriptions and password details, The Talent Bank, The Career Portfolio and a Bookmarks and Notes Page.

Job Board

You can now view current jobs by job title, date posted, deadline date, city or province. Once a job expires, postings are left on-line for your reference for an additional 15 days. We also include a listing of sample postings so that you can peruse skill sets and job responsibilities in the field. Also, Employers can now submit and edit their postings. This is a free service to both job seekers and employers.

The Job Board is now also linked to the Talent Bank. Here’s how you can utilize the Talent Bank tool:

  • Individuals looking for employment can use this section of our site to highlight their career interests, experience and skill base. You can use your MyContactPoint account to enter your details, with an option to include your name and specify location. We will keep your information active for 90 days. It’s Free!
  • Organizations looking for candidates can check the listing of candidates – search the page for keywords (using your browser feature), and contact potential candidates via e-mail provided. It’s Free!

Integrated Search

With a vast and growing library of practitioner driven and practitioner focused content, we have created a comprehensive website search tool. This unique tool will allow you to not only locate specialized and topical material by keyword, but also view related resources available throughout the site. Use this integrated search tool to access resources, professional development and learning, discussion threads, job postings and more.

Networking Chats

Once registered to Contact Point (through your free MyContactPoint account), you can access a variety of networking and support Chats. This is a community driven chat space and we are keen to know what you wish to chat about!

Professional Development and Learning

View our revamped Conference Listings and take note of deadlines for Registration and Calls for Proposals. Peruse our listing of College and University Programs and view those offered by distance or on-line. In the Spring of 2003, you will be able to link up with on-line courses we are jointly launching with Conestoga College (see details under New Programs and Initiatives).

The revamped website has many other features. Make Contact at and check it out for yourself!



OrientAction: Nom propre créé à partir des mots Orientation et Action. Le mot Orientation fait ici référence au processus de choix professionnel ou vocationnel auquel des conseillers peuvent apporter leur soutien. Le mot Action ajoute du dynamisme à l’expression et, dans ce contexte, il suggère plusieurs significations : 1- l’action au moment de réaliser un objectif professionnel après l’avoir identifié, 2- l’action des conseillers dans le développement de carrière des gens et , bien entendu, 3- l’action des conseillers dans leur propre développement professionnel.

OrientAction est donc considéré comme un incontournable pour les différents intervenants qui informent et conseillent les gens dans toutes les étapes de leur vie professionnelle. Les partenaires, Contact Point et Société GRICS, ont mis leurs expertises en commun pour développer ce site Web francophone. OrientAction évoluera avec la participation des conseillers qui y partageront leurs connaissances et expériences.

Pour transformer cette définition en action, rendez-vous à!

OrientAction: Name created from the French words Orientation and Action. The word Orientation refers to the vocational choice process which the counsellors bring their help to. The word Action adds dynamism to the expression and, in this context, signifies many things: 1- the action that comes after making a career choice, 2- the action of counsellors helping clients in their career development, and, of course, 3- the action of the counsellors in their own career development.

OrientAction is a must visit and bookmark website for every French-speaking counsellor working in the field of career choice, employment or in the social and professional integration of people in any stage of their work life. OrientAction is a partnership between Contact Point and Societe GRICS to develop a dynamic french language website that evolves through the participation of counsellors who share their experiences and knowledge with others.

To make this definition become an action, go to!


The Canadian Journal of Career Development v2 Launched

We are pleased to announce that the second edition of The Canadian Journal of Career Development is now available on-line:

Go to :


We’re Moving

As of March 1, 2003, our new mailing address will be:

18 Spadina Road, Suite 200
Toronto, ON.
M5R 2S7

Our Phone, fax and e-mail remains the same.



The Super Series


In 1957, Donald Super proposed his now-famous Career Development Stages:

Growth 0 – 14

  • Try multiple experiences
  • Form self-concept
  • Develop an understanding of the meaning and purpose of work

Exploration 14 – 24

  • Recognize and accept need to make career decisions
  • Become aware of interests and abilities
  • Identify possible work fields
  • Secure training

Establishment 25 – 44

  • Achieve full competence in occupation through experience/training
  • Consolidate and improve status in the occupation
  • Advance vertically or horizontally

Maintenance 45 – 65

  • Preserve skills through in-service/continual training
  • Develop retirement resources/plans

Decline 65 +

  • Adapt work to physical capacity
  • Manage resources to sustain independence

Donald Super: The Psychology of Careers [1957]

In addition, Super proposed his holistic concept of Career; career is the total of all life-activities that create fulfillment. Job is only part of one’s career; other segments are family, hobbies, spirituality, physical fitness, community activities, and personal space.

Super indicated that these categories required redefinition. Just prior to his death in 1994 [at the age of 83], he admitted that he “did not think of himself as being in the Decline stage of his model. ….He described himself, rather, as always ‘innovating’ and one who wanted to be the cutting edge of his specialty” [N.C.D.A. Journal, 1997].

In this twenty-first century, we are aware of dramatic changes in these life stages. Senior elementary and secondary school students are required to be more destination-driven as regards their careers. The “Establishment-Maintenance” population, focusing on e-recruiting, e-resumes, virtual portfolios and career coaches, continue to be in dramatic flux, as is documented by the 1999 statement from the Alberta Human Resources and Employment : “New workforce entrants can anticipate having from 12 to 25 jobs in 5 different industry sectors”. The “mature workers” have become a major economic variable; the Conference Board reports that roughly one in three working-age Americans will soon be “mature” [age 45 to 64].

It is our goal to publish in next 5 issues of The Contact Point Bulletin a “Super Series” of articles focusing on the full spectrum of career development stages. We shall revisit each stage in the light on the new paradigms, and share innovative street-level initiatives that reflect these changes. Each issue will be devoted to one of the Super Stages. Readers are invited to submit articles about their perception of the new paradigm in any of the above Super stages, or to share practical “practitioner-practice” that reflects these changes. If interested, send us an e-mail to

Marc Verhoeve
Editorial Committee
The Contact Point Bulletin


Upcoming Events

Upcoming Canadian Events

BC’s Annual Career Development Conference: CDC 2008, Career Management Association of BC (BCCMA), Vancouver, BC. March 4-7, 2008

Workplace Health 2008: The Battle for Mental Well-being, The Conference Board of Canada, Toronto, ON. March 26-27, 2008

CANNEXUS™ 2008: National Career Development Conference, CERIC – Canadian Education & Research Institute for Counselling, Montréal, QC. April 14-16, 2008

Ontario Co-operative Education Association (OCEA) 2008 Annual Spring Conference: “Synergy: Connecting for Tomorrow” , OCEA – Ontario Co-operative Education Association, Mississauga, ON. April 20-22, 2008

VSS Online Annual Spring Conference: Learning: Anyone, Anytime, Anywhere, The Virtual School Society (VSS), Vancouver, BC. April 22-24, 2008

Building Tomorrow Today 2008: Career REVolution, Career Development Association of Alberta, Alberta Employment Immigration and Industry, Alberta Education, Alberta Advanced Education and Technology, and Oteenow Employment and Training Society, Edmonton, AB. April 30-May 2, 2008

Upcoming International Events

Counselling Arabia Conference 2008: Exploring Human Potential, Counselling Arabia, Dubai, United Arab Emirates. March 25-27, 2008

2008 AJST Annual Conference, AJST-Association of Job Search Trainers, Tampa, Florida, US. April 2-5, 2008

Annual Conference of the International Mentoring Association: Reaching Higher: Developing and Sustaining Human Potential through Mentoring and Coaching , International Mentoring Association, Las Vegas, Nevada,US. April 23-25, 2008



What’s New

Congratulations to Our Survey 2007 Winners!

For the 2007 Contact Point/OrientAction survey, we asked questions that focused on a variety of topic areas including several questions about the different features available on the website. Results from the survey will be posted on the Contact Point website in the next few weeks, so please check back!

Thank you very much to everyone who took the time to fill out the survey and provide their feedback. Your support is greatly appreciated.

We would like to take this opportunity to congratulate our survey winners:

A Difference of Ability: Recruiting, Hiring and Employing People with Disabilities

Andrew Bassingthwaighte
Crystal Beach, ON

Good Work! Get a GREAT JOB or be your OWN BOSS: a young person’s guide


Sharon Rogers
Inuvik, NTKelly Kozar
Kitchener, ONAnna De Grauwe
Oshawa, ON

Genevieve Graham
Toronto, ON

Denise Feltham
Toronto, ON

Evelyn Ironside
Ottawa, ONJohn Rooke
Mississauga, ONJennifer Mackey
Mississauga, ON




Are You Interested in Reading Articles in French?
Don’t miss the last issue of the OrientAction Bulletin!

The Fall edition of the OrientAction Bulletin includes articles on a variety of subjects: Preparation for Retirement and Identity, Emotional Health, A Review of the 16 PF, 5th edition (a psychometric test) and more. Please visit to view the newsletter.

Share your expertise by submitting an article for the OrientAction Bulletin to


Last Updated on Thursday, 26 February 2009 16:03


What’s New


Contact Point’s 2005 Survey Results Are In!

Contact Point is pleased to announce that the preliminary results from the 2005 survey are now available. Once again, we collaborated with our french language site, OrientAction to develop a survey with questions that would help us better understand the career practitioners who use Contact Point and OrientAction. This year we worked at making the survey smaller and less time-intensive, yet still asking some interesting questions of those in the field. We also asked respondents to provide suggestions for the topics they would like to see covered on Contact Point and OrientAction. We will use those responses to target our content on the website and upcoming issues of our newsletters. We would like to thank all of the survey participants who took the time to fill out the questions and provide their comments.

Read the results here.


The New Edition of the Canadian Journal of Career Development is now Available!

The Canadian Journal of Career Development is pleased to announce the release of Volume 4 Number 2. This issue includes the following articles:

  • Career Planning and Development for Students: Building a Career in a Professional Practice Discipline
  • Relentless Accountabilities and Co-’authoring’our Professional Lives
  • Career Development of First-Year University Students: A Test of Astin’s Career Development Model
  • The Longitudinal Effect of Information Seeking on Socialisation and Development in Three Organisations: Filling the Research Gaps

View the new issue of the CJCD here.


Share Your Thoughts! Answer Our New Poll

How many times in your working life, will you change careers? Answer our poll on the main page of the website or at


Last Updated on Friday, 27 February 2009 13:17



What’s New


Contact Point Launches the Career Counselling & Development National List!

Are you looking for a place where you can discuss career related issues with other professionals? Do you want to network with other practitioners? After several months of beta-testing, Contact Point is excited to launch a national email mailing list for practitioners in the Career Counselling and Career Development field.

The Career Counselling & Development National List is an on-line forum where practitioners from all across Canada can network, share information and best practices, and discuss issues which affect their profession.

For more information or to subscribe, visit Contact Point’s Mailing List page.


Introducing Regional Voices

Regional Voices, the Bulletin’s newest feature, highlights interesting local news and events from various parts of Canada.

Read more here.


Share Your Thoughts! Answer Our New Poll

Given a choice, would you prefer that your current position offer more money or work-life balance?

Answer our poll on the main page of the website or at



What’s New


Write an Article for the Contact Point Bulletin

Contact Point is looking for writers interested in submitting articles for an upcoming issue of the Bulletin newsletter.

The Bulletin offers articles on a variety of topics relevant to career practitioners and the field of career counselling. The newsletter also features book reviews, conference sketches, organization snapshots, and new publications and products. Most of the content submissions for the Bulletin have been contributed by volunteers. The newsletter is a quarterly publication available four times a year on-line and twice a year in hard copy.


Fall 2005

This issue of the Bulletin will feature articles and content focusing on professional development opportunities available for practitioners. The deadline for submissions is September 15, 2005.

Potential themes include:

  • Professional Development Opportunities for Practitioners/New tools or workshops available
  • The value of a degree (B.A. degree or Masters degrees)
  • Keeping up-to-date professionally with a small budget
  • How to keep skills current while not in the field

Winter 2005-06

The Winter edition of the Bulletin will feature content related to new trends and information, best practices, and new research in the Career Counselling/Career Development field. The deadline for submissions is December 15, 2005.

Potential themes include:

  • Latest career development theories or trends
  • Career Strategies for the 21st Century/The workplace in the 21st century
  • Counsellor challenges and effective strategies
  • Tips on effective counselling styles, techniques or interventions

To submit an article or for more information, please contact Amber Taverner


OrientAction Spring 2005 Bulletin is Available On-line!

Looking for articles and resources in French? Abonnez-vous aussi au Bulletin d’OrientAction!

Vous pouvez également consulter le Bulletin en ligne à l’adresse suivante :

Ne manquez pas le dossier spécial sur l’approche orientante dans l’édition du printemps 2005!


Share Your Thoughts! Answer Our New Poll

Thinking about work-related activities, what time of the year is the busiest for you?

Answer our poll on the main page of the website or at




What’s New


Contact Point Launches its 2005 Survey!

It’s that time of year again! Many practitioners in the field of career counselling and career development are familiar with Contact Point’s annual survey. Last year, we received over eight hundred responses, in English and French, from career professionals from across every sector and province of Canada (and even internationally). This year, the 2005 survey offers you a chance to share your thoughts not just about the Contact Point website, but about the issues and challenges in our field that impact you. We look forward to sharing this perspective with practitioners, and using the results to better target our content and services to our users. We have great prizes this year including an iPod shuffle!

Meet Our Board of Directors

Contact Point is directed by an energetic and dedicated volunteer Board of Directors comprised of individuals from across Canada. Our Board Directors bring with them a wealth of experience and knowledge from a variety of sectors including: the secondary and post-secondary education sector, the private sector, and the not-for-profit sector. Click here to view the Board Directors section.

Share Your Thoughts! Answer Our New Poll

What do you like least about your job? Answer our poll on the main page of the website or at




What’s New

Cool Tools Now Online

Earlier this year we began including ice-breakers and exercises in the Contact Point Flash! e-circular. These have been popular, so we will be adding them to our database as well. We welcome suggestions from our readership, and this month BC career practitioner Cidnee Johnson shared one of her favourites. A warmup that can be done individually or in teams, it gets the intellectual juices flowing while also increasing awareness of BC geography. Check out the BC Places Quiz ice-breaker, or any of the other Contact Point Cool Tools. Share one of your favourites!

Private Practice as a Career Development Practitioner:
Stages · Requirements · Tasks

Private Practitioners and Independent Consultants now have a forum for networking and support. You can meet online to brainstorm, consult with each other and discuss issues that affect your business or private practice. Facilitator Neil Baldwin has prepared some potential topics for discussion. Please join us for the first session on Wednesday November 28 at 3 pm Eastern Time, in the Contact Point C-SPACE.