This tool can transform clients’ perspective, connect them to mental health and career development supports
Nada Johnson
As career development professionals, it is important that we provide opportunities for clients to reflect on their career and mental health during challenging times. This can be done through the co-creation of a personal career reflection guide with our clients.
The career reflection guide is a document that we write based on our first few meetings with our clients. The goal of the document is to help facilitate and structure conversations between us and our clients so that they can reflect on their career and wellness.
Career professionals provide more than career planning supports; we also make a difference in optimizing the mental health of clients through the provision of career planning assistance. Supporting clients to gain more career clarity provides opportunities for them to grow and fully realize their capabilities.
It is important that the content of the career reflection guide is solely determined by clients while the process of creating one is facilitated by us. Ultimately, clients’ career and mental health journey is theirs. They are the experts of their own lives and we are here to support them and provide more clarity relating to their career and well-being.
How to create a career reflection guide
Prior to creating the plan, there should be a conversation with clients as to what a career reflection guide is and if there is a need for one. The client’s needs will determine the content of the plan. The creation of the guide can occur within a session or two, or more, depending on what will be going in the guide and how it will be used.
In general, the career reflection guide can include the following:
Reflection on the client’s career and well-being. Potential questions to explore include:
At this time, what does your career mean to you and why?
How do you feel your career has been changed by “x”?
How has “x” affected your well-being?
Please share more about your work experiences so far.
What has been the most fulfilling part of your career and why?
What stimulates and fulfills you when working?
When working, what would you say affects your well-being and why?
What are some of the strategies you have used to try to cope with challenges you have experienced at work?
Clients’ reflection on their mental health and career during challenging times helps career practitioners understand how their clients are doing emotionally, physically and socially. It helps practitioners assess whether their clients need further mental health supports such as counselling in order to function at their best in their lives and ultimately in their careers.
For clients, reflecting provides an opportunity for them to examine how they are doing and what kind of supports they may need in order to be at their best, as well as what that means to them.
Career choice reflection. Practitioners can guide clients to reflect on their career choice to see if it is still in alignment with their interest, skills, values and current labour market needs.
This is important because if the client’s current employment is no longer of interest or does not align with their skill level, this could produce undesirable mental health effects such as low confidence, stress, feelings of anxiety and loss of productivity at work. Career practitioners can support clients in either finding satisfaction in their current role or changing their career path.
The inclusion of mental health and career development resources. Practitioners can work with clients to determine what resources would be most helpful to them. Often through intentional conversations with clients we can determine what their needs are and what resources would be most helpful to them. Depending on practitioners’ level of experience and expertise, career and mental health assessments can be used to determine the resources that clients would benefit the most from.
Practitioners may include resources on managing various mental health issues such as stress, anxiety or depression. The career reflection guide may also include resources on effectively managing uncertainties, as well as career development resources such as worksheets on identifying career areas of interest, resume and cover letter building, effective job search strategies or networking tips.
As career development professionals, supporting our clients is our No. 1 priority. Clients can be supported during uncertain times through the creation and use of a career reflection guide. A career reflection guide will allow clients to gain a better understanding of themselves and their career path. This will help them weather chaotic times and move toward greater opportunities.
Nada Johnsonis the Lead Certified Career Strategist, Social Worker & Psychotherapist (MSW RSW) as well as the Principal Consultant of Johnson Career Strategy Consulting. Johnson and her team provide career development, academic guidance and mental health services to individuals as well as training and development, workshops and board governance services to corporations, post-secondary institutions and non-profit organizations. For more information about Johnson Career Strategy Consulting, visit johnsoncareerstrategy.com.
Nurturing team relationships remained a top priority as the University of Alberta Career Centre navigated a rapidly changing work context during lockdown
Blessie Mathew and Amy Roy Gratton
Like others around the world, March 2020 launched our workplace at the University of Alberta into drastically unfamiliar territory. Career Centre Director Blessie Mathew had to navigate the challenge of shifting over 50 staff in multiple locations to remote work in a matter of days. Each staff member was destabilized as they were abruptly torn from their routines and had to pivot how they balanced work (which dramatically increased for a few months) with caregiving, schooling, home life and other responsibilities in a lockdown.
A director’s point of view
Amid the endless demands that accompany rapid operational changes, it would have been easiest to provide our staff with a list of mental health resources and hope those who needed support would seek it out. However, passive attempts at supporting one another was never how we operated; our staff invest in relationships and take pride in knowing that our care for each other extends beyond productivity and output. In the rapidly changing context of remote work, I felt the need to protect and nurture our unique workplace culture. It was clear that a focus on mental well-being, authentic team-building and maintaining a close connection to our workplace was imperative.
I asked Career Centre staff to volunteer in pairs to take on the role of morale officers for two weeks at a time. Morale officers, in general, would be responsible for finding ways to connect our team and ensure we had opportunities to stay engaged with one another as we started to work remotely. That was the extent of the parametres provided; the rest was up to the morale officers.
A morale officer’s perspective
What started out as a simple inquiry, “Would anyone like to be a morale officer and see if this idea works?” has turned into over 12 weeks of engagement that revitalized our team dynamic. Our first morale officers kept things light, which allowed people to test the idea out and decide how much time they wanted to invest. The activities were easy to participate in and didn’t take much extra time or effort. We received prompts like “Send us a picture of your new workplace” or “What restaurants do you support locally?” or “Submit a picture that represents who you are outside of work.” These simple questions evolved into measured glimpses into our colleagues’ lives at home, fun banter, meaningful discussions and a collective push to support local businesses. The second set of morale officers focused on mental wellness by asking staff to submit their self-care strategies, which were turned into a resource list.
Two activities stood out for me because they relied on team effort: the Career Centre Coat of Arms and the Pand-Emmys.
Career Centre Coat of Arms
The morale officers asked us to submit a symbol or picture we thought should be included as part of a coat of arms representing our team. Individuals contributed symbols like a wolf protecting the pack and elephants protecting the most vulnerable. We also heard references to mentorship and growth, connections, community, friendship, multiculturalism and, of course, coffee and food. We captured our mission in Latin: to empower talented people in developing skills, knowledge, experiences and connections. We asked a high school student seeking to enhance their portfolio to integrate the submissions into a drawing. The final product, unveiled at a staff meeting, reflected our collective values.
The Pand-Emmys
The Pandemic Emmys were peer-nominated awards acknowledging our colleagues as they delivered services from home. The Pand-Emmys received 46 nominations in categories such as best behind-the-scenes work, best supporting actor or best reality show. Nominations ranged from fun to heartfelt and appreciative. At a staff meeting, colleagues announced award categories and winners. Some staff leaned into the activity, playing music and enthusiastically ripping open envelopes to reveal the winner.
Each staff member won at least one Pand-Emmy and the morale officers sent the winners certificates that included our Coat of Arms. As an added surprise, a category was created for our kids and pets – the supporting cast members who frequently made cameos in our virtual meetings. We felt affirmed and accepted for the complex ways our work and personal lives had become intertwined.
Here are some tips for making your own morale-boosting initiative work:
1. Make team building a priority. Team-building can seem superfluous to immediate operational challenges. Prioritizing your team’s connection to each other, and the workplace, positively influences staff mental health, engagement and productivity.
2. Ask for volunteers in pairs. Team members can support one another when workloads fluctuate. Staff were apt to volunteer when they had someone to brainstorm and plan with. Morale officers also modelled engagement in activities and debriefed if activities did not go as planned.
3. Encourage staff to make it their own. Allow morale officers to be creative and give them the freedom to design activities that feel authentically positive.
4. Try new things, even if they might not work out. There are no penalties for ideas that might not go well or head in a completely different direction. At first, some activities may feel awkward, but if your team holds an open and supportive mindset, they can morph into an unrelated discussion or banter that holds equal benefit for the team.
5. Make participation optional. Participation feels natural and fun when there is no pressure and ample grace for colleagues’ fluctuating work and personal demands. Enforcing participation in addition to a growing list of work-related tasks will breed resentment. There were weeks when nobody volunteered to be morale officers and we simply let it go until somebody had the time and inclination.
6. Choose your communication channels wisely. Initially we tried communicating over various channels and found it challenging to filter the fun messages from the urgent ones. Choose consistent and separate methods of communication that give your team the functionality they need (e.g. video conference, polls, or the ability to post pictures and video).
7. Focus on co-operation. Encourage the goal of positive team dynamics rather than one-upping each other. Some staff felt intimidated to volunteer because previous activities were so creative. To provide support, the previous team sent an email to the next team including what they learned and advice on how to engage people.
From both the staff and leadership perspectives, we are proud of what our team has achieved. We gained an innovative way to continue to create community when we cannot be together, and a way to inject some laughter and heartfelt moments into a stressful situation.
As Director, Career Centre and Experiential Learning, Blessie Mathew oversees the operations of the University of Alberta Career Centre, the Undergraduate Research Initiative (URI), and Women in Scholarship, Engineering, Science and Technology (WISEST).
Amy Roy Gratton, a Career Education Co-ordinator at the University of Alberta Career Centre, works with students, alumni and postdoctoral fellows on experiential learning opportunities such as job shadowing, career mentoring and community engagement programming.
Ashley Gowan fell in love with the hospitality industry, but when it started to take too much, she had to reconsider whether it was still a good fit
What do you want to be when you grow up? That is a question that surrounds us in our childhood, and at 26 years old, I finally feel as though I am prepared to answer that question.
In elementary and high school, my answer changed as often as the weather: ballerina, police officer, chef, voiceover actress, journalist. By the time I started college, I had decided to be a lawyer, but then changed my mind once again, believing the tourism industry was where I was meant to be.
Even while taking my tourism management degree, I never settled on what I wanted to do when I was done school. I bounced between starting my own company, working on a cruise ship or managing an outdoor adventure organization. When I finally finished school and entered the workforce, I landed at the front desk of a hotel.
Thriving amid challenge
I fell in love with the hospitality industry. It was a fast-paced, ever-changing and exciting industry to work in. Every day held a new set of challenges, there was always something new to learn and the clients were a revolving door of characters.
I quickly advanced to a supervisor position and was ecstatic for this new challenge and for the chance to grow my knowledge. I continued to thrive and conquered each challenge presented to me.
Over time, however, I began to feel the toll the industry was taking on both my mental health and my personal life. Hospitality is a 24/7, year-round industry. Without realizing it, I had allowed my professional development to overshadow the importance of the relationship I had uprooted my life for.
Reassessing priorities
My husband, who is in the military, had been posted to New Brunswick early in our relationship. After graduating college, I moved from the safety and security of home in Quebec to an unknown life in a new province.
During those first years in New Brunswick, I was unintentionally prioritizing work more and more. In the fall of 2018, while working a 12-plus hour shift, it dawned on me: I had been working and sleeping at the hotel most of the week due to a computer outage, and hadn’t been home to see my husband or even share a meal with him in days.
My enjoyment of the work I had thought of as my future began to decline. I tried to take a firmer stance on the separation of work and life, but it didn’t always work. I was frustrated by this after making myself fully available for years. I even experienced self-induced guilt for taking a week off for my honeymoon, my first real time off in the 2-1/2 years I had dedicated myself to the hotel.
As spring of 2019 rolled in, I felt an awakening in myself, but not a good one. Most days I came home from work in tears; even good days began to feel like a hardship to make it through. I felt my mental health decline, even though I would never have admitted it, and as both my attention span and patience shortened, my husband and I began to talk about what I could do to get back to enjoying my life.
The discussions at first seemed to be a roundabout conversation, always bouncing back and forth between the same ideas. Should I go back to school? Should I ask for a department transfer? Would I feel better working at a different hotel? Would a government or private sector administrative position work?
Nothing piqued my interest and I fell deeper into what felt like a hole that I could not get out of. Many discussions revolved around how we would support ourselves if I went back to school. While going back to school to obtain my law degree was feasible, I no longer felt a draw to the field. Government work came with stability and a much larger paycheque, but I wasn’t ready to jump into another job I wouldn’t enjoy.
Making changes for the better
I ended up taking a much lower-paying retail job over the following Christmas to get myself out of the hospitality industry. It was not a perfect fit – I had no passion for it – but it was a way to keep money coming in while I figured out my next step.
And then came a turning point. In February of this year, a job posting jumped out at me during my search: “Seeking RV Salesperson.” Many of my favourite childhood memories revolve around summers in my parents’ RV, and for a moment I felt a flicker of interest that I hadn’t felt in a long time. I immediately wrote out a cover letter and submitted a resume, with only a small glimmer of hope that they would hire someone with minimal sales experience.
Soon after I was contacted for an interview, and in it, I shared the joy that camping brought me as a child, along with the hope that if I received this job, I could perhaps shape the same sort of memories for more families. The very next day I received a call to let me know that a letter of offer was waiting for me. I was nervous but also elated that I had this opportunity to make a mark in an industry that shaped so much of my childhood.
Though there have already been challenges, including an unforeseen global pandemic, I already feel a connection to this new industry that I haven’t felt in a very long time. There are still opportunities for me to use the tourism management degree I took in school, and every day presents its own set of challenges and hurdles to overcome. I’m thankful for my “quarter-life crisis,” which led me to this new and unforeseen path.
So, what will I be when I grow up? No matter what I’m doing, or where I’m working, I will always make sure it makes me happy.
Ashley Gowancurrently resides in Fredericton, NB with her husband. She is happily selling RVs and is still learning to take time for hobbies, and non-work-related passions. These include reading, baking, art and travel (though at the moment just locally).
Prior to joining the Canadian Space Program, David Saint-Jacques practised family medicine in a northern Canadian village overlooking Hudson Bay. He was selected as an astronaut candidate by the Canadian Space Agency in May 2009. As a member of the international astronaut team, he has acted as capcom (the liaison between the team on the ground and the crew in space) and carried out various operations planning and support functions at NASA’s Mission Control Center and Astronaut Office. In 2016, he was assigned to his first mission aboard the International Space Station.
In a sentence or two, describe why career development matters.
I like that it’s career development, not career planning, because it’s a journey and you need to be on the lookout for opportunities. I like to tell young people not to be afraid of a big, crazy dream that seems unachievable. It doesn’t matter if you don’t achieve it exactly the way you pictured it, but it will help guide you and make the journey worthwhile.
Which book are you reading right now and why did you choose it?
I’m currently reading The Grapes of Wrath by John Steinbeck. I’ve been living in Houston for the last 11 years, and wherever I’ve lived, I’ve tried to make the effort to read literature that helps illustrate the culture of that place.
What was your first-ever job and what did you learn from it?
I was a ski instructor during high school. It taught me the importance of communication, customer service and empathy.
What do you do to relax and how does it help you?
I’m not a gifted athlete, but I love running, cycling, hiking, climbing, sailing, skiing. It helps me disconnect from work and clear my mind. And, I met my wife skiing!
What is one piece of advice you have for Canadians as we navigate these challenging times?
The skills I developed during my space training preparation and mission were particularly helpful when the pandemic lockdown began. There are three things:
When the going gets rough, keep an eye on the big picture or the mission. For the pandemic, it has been about protecting society’s most vulnerable.
Parents know that it’s important to provide a routine and structure for their children, so you need to do the same for yourself; keep work and personal time separate and make space for things that bring joy to your life.
Think about how your behaviour and attitudes can affect others. As an astronaut, living in close quarters with the same people for long periods of time, you need to ensure you communicate clearly and don’t let things fester.
What is the most unusual job interview question you’ve ever been asked and how did you respond?
It may not be the most unusual question, but the one I always prepare for is “Why do you want this job?” It’s important to consider this carefully because you might get the job; if you do, you want to have the right motivations and know that it will be good for both you and the organization.
What’s something you want to do in the next year that you’ve never done before?
I have thousands of photos taken over the years including those of my children. I plan to carve out the time to organize them, and this will help me reflect.
Who would you like to work with most and why?
Both in the space program and health care, I’ve met fantastic people. What they have had in common is their genuine love for their work. So, I want to work with people who have positive attitudes toward challenges and an absence of hidden agendas.
Which talent or superpower would you like to have and how would you use it?
I wish I could fly under my own power. I had dreams of this when I was a child and still wish it could come true.
What do you consider your greatest achievement and why?
My family. It is the most joyful, fulfilling and, at times, maddening experience. I wouldn’t be who I am now without them.
With the support of career professionals, students may be able to leverage prior learning to reduce the time and cost for higher education
Susan Forseille
As a fan of Marvel and DC superhero stories, I have noticed superpowers often go unknown for years before a hero discovers their gifts. Once these gifts are known, there is usually a learning process before they can be fully applied. This process often includes naming the superpower, learning how to employ it and practising using it, ending with understanding and appreciating its multiple benefits. This journey is reflected in a little-known career superpower: prior learning recognition.
Many post-secondary institutions (PSIs) recognize that adult learners acquire knowledge and skills through life and work experience. These lived experiences generate learning that can be rich, nuanced and comparable to learning acquired in more formal settings (i.e. colleges and universities). Prior learning recognition by PSIs can significantly reduce both the time and cost to acquire advanced education, while adding to career resiliency and agility. Career professionals can play a key role in helping clients/students learn about and unlock the intricacies of this superpower.
Defining prior learning recognition
Prior learning recognition is best defined as processes that allow individuals to identify, document, have assessed and gain recognition for their learning done outside of a formal classroom. Prior learning can come from work, volunteer experiences, professional development workshops and seminars, self-study, etc. It can result in clients/students obtaining PSI credit and/or advanced entry for the assessment and validation of their informal and non-formal learning.
Informal learning is incidental learning from life experience, workplace-based tasks, volunteer activities and/or self-directed learning and study.
Non-formal learning is intentional, gained through participation in organized workplace-based training, non-credit courses and workshops, but does not generate formal credit.
Knowing about prior learning is a vital first step in leveraging it as a career development tool. However, it can be difficult for clients to find the information they need. Few schools promote it, and there is no name used consistently at a national or even provincial level. Its labels include: PLAR (prior learning assessment and recognition), RPL (recognition of prior learning), PLA (prior learning assessment) and APEL (assessment of prior experiential learning). Some schools refer to prior learning recognition in less transparent ways, such as “challenge for credit” or “with permission of the dean.”
How it works
Once your client/student knows prior learning recognition exists, the next step is to learn which schools offer it and how to access it. Schools offer multiple ways to access prior learning recognition. For example, some institutions use it for advanced entry, some use it for awarding credit and some even give “blocks” of elective credit for program competencies. Advanced entry provides a path for students to enter into a program of study without the pre-requisites and/or with advanced standing. For example, a student may be allowed to skip the first year of a two-year program based on their prior learning.
Receiving credit for prior learning for individual courses is also possible in many schools. This can be done through demonstrating the student has achieved the learning objectives set out in particular courses. Assessment of prior learning can be done through portfolios, interviews, demonstration of skills, challenge exams, etc.
In some schools – admittedly very few – prior learning recognition can be applied to “blocks” of credits in a particular program. Often called competency-based PLAR, credits for informal and non-formal learning are based on broader program competencies such as communication, problem-solving, creative and critical thinking, and other human skills.
Some schools are connected to pre-assessed training programs offered by employers, private training organizations or continuing studies programs. Students can receive credit for this prior learning with proof of successful completion of this learning.
The most important intricacy embedded in this superpower is that schools have processes for students to work through, ensuring there is confidence and rigour in assessing and validating the prior learning. These processes can involve a lot of time and work to complete. Career practitioners can help clients learn about these options, support them in navigating the options, and offer guidance on identifying and documenting their prior learning.
Benefits of prior learning recognition
On the surface, most clients/students understand the time and money prior learning recognition can save. Yet there are many more benefits to consider. The processes attached to prior learning, especially the reflective elements, can enhance career understanding and management, and this can lead to greater career agility and resiliency.
Students and prior learning practitioners have shared in research (supported by what I have observed in my work) that participating in prior learning recognition processes have helped them better articulate their skills, abilities and knowledge in their resumes, on LinkedIn profiles and during interviews and networking (Keating, 2011; Miller & Miller, 2014). In addition, many PLAR students have commented that reflecting on what they have learned through their lived experiences has greatly affected their future education, career and learning habits. Research has shown that students who complete PLAR tend to graduate at higher rates, with a higher grade point average than non-PLAR students (Leibrandt, S., Klein-Collins, R., & Lane, 2020). Students have also commented that participating in prior learning recognition made their learning more visible; it has enhanced their understanding of how they learn, what they learn and why they learn. Additionally, PLAR can help students translate their informal and non-formal learning into academic language, which improves their confidence as learners and jobseekers.
Unlocking the power of PLAR
Guiding your clients/students in researching prior learning recognition options in post-secondary schools will likely take some effective detective skills, patience and persistence. This is because very few schools have a centralized prior learning office where you can start. Most schools that offer prior learning recognition do so within specific faculties or programs, and even the general recruitment team may not have much information on their school’s offerings.
Strategies to help uncover prior learning options include searching for keywords on school websites. Effective keywords include “prior learning,” “PLAR,” “RPL,” “informal learning” and “advanced entry.” Clients/students can also ask recruiters, admissions officers, program and/or recruitment advisors, chairs and deans directly about prior learning recognition options. Career practitioners may consider advising clients/students to explore the Canadian Association for Prior Learning Assessment (CAPLA) website (capla.ca). This national association offers more insight into prior learning recognition, including a list of provincial contacts.
When you consider how much informal and non-formal learning your clients/students have experienced, combined with the benefits of prior learning recognition by post-secondary institutions, career professionals are in an excellent position to help clients/students unlock this little-known and little-understood superpower.
As the Thompson Rivers University Director of PLAR (Prior Learning Assessment and Recognition), 22 years as a career-educator and an enthusiastic researcher,Susan Forseillehas been privileged to research the intersections of career development, prior learning and education.
References
Dyson, C., Keating, J. (2011). Recognition of prior learning. Policy and practice for skills learned at work: Australia, Canada, New Zealand, South Africa, United States. International Labour Office – Geneva.
Leibrandt, S., Klein-Collins, R., & Lane, P. (2020). Recognizing prior learning in the COVID-19 Era: Helping displaced workers and students one credit at a time. CAEL. Retrieved from cael.org
Miller, R. & Miller S. (2014). Prior learning assessment strategies for workplace learning: translating practice into theory. Prior learning assessment inside out, Volume 2, Number 2.
This flexible tool can help individuals connect to their interests and values
Gabrielle Beaupré and Geneviève Taylor
Maya is an undergraduate student who has just started her second semester in accounting. She is disappointed by her grades so far and has doubts as to whether this is the right career path for her. She wonders whether she will be good enough to eventually acquire the professional title she initially wanted. She worries a lot and often ruminates about past mistakes. Recently, she has been having diffulty sleeping and concentrating and does not see her friends as much as she used to. She lacks the energy to engage in her daily activities, including studying and her part-time job.
Maya’s situation exemplifies the psychological health issues that post-secondary students face today. Indeed, an increasing proportion of students report experiencing stress, anxiety and emotional distress (UEQ, 2019). This is compounded by questions regarding career goals, choice of academic programs and/or different career paths, which are frequent in this population. A recent pan-Canadian study shows that approximately 40% of postsecondary students have difficulties dealing with career-related issues (ACHA, 2019). They also experience anxiety caused by an increasingly unstable and uncertain labour market and by a multitude of opportunities, which can actually induce a feeling of “paralysis” and chronic insatisfaction (Schwartz, 2004). Unfortunately, career guidance professionals in university settings often lack the time or resources to provide adequate support for students (ASEUCC, 2013). Therefore, they need to rely on new approaches to reinforce students’ self-determination and help them to reflect on their future.
Mindfulness as a superpower
Mindfulness-based interventions represent relatively new approaches that could allow students to better manage their career-related issues. Mindfulness is generally defined as a non-judgmental, accepting awareness of our inner and outer experience as it arises in the present moment (Kabat-Zin, 2003). A mindful person tends to be more attentive to his or her sensations, thoughts and emotions as they arise, and does so in an accepting and self-compassionate way. The good news is that mindfulness is like a muscle – it can be developed as a skill through various types of exercices one can practice alone or in a group, with or without guidance. Typical mindfulness practices are:
Focused attention exercises on different objects such as the breath, bodily sensations or the five senses;
Focused attention exercises on body movements (e.g. mindful walking, mindful stretching, yoga);
Meditations that develop compassion for the self and for others.
The impact of mindfulness on well-being
Several scientific studies have established positive links between mindfulness and well-being. First, mindfulness promotes the development of psychological flexibility, an important determinant of mental health, which allows a person to adapt to new situations such as unexpected life changes and difficult circumstances (Kashdan & Rottenberg, 2010). During the COVID-19 pandemic, several researchers have become interested in personal resilience factors. They propose mindfulness as an adaptation tool that may help people be better able to deal with uncertainty (Polizzi, Lynn et Perry, 2020). Mindfulness increases our focus on the present moment, which takes us away from ruminations about the past or anxious anticipation about the future. What’s more, mindfulness-based interventions have been shown to reduce stress and depressive symptoms among university students and career counselling clients (Piot, 2020; Grégoire et al., 2016). Finally, our research group has found that mindfulness could help students who were experiencing a career-related action crisis to better regulate their emotions (Marion-Jetten, Taylor et Schattke, 2020).
“Mindfulness promotes the development of psychological flexibility, an important determinant of mental health, which allows a person to adapt to new situations such as unexpected life changes and difficult circumstances.”
Mindfulness as a career-related superpower
Beyond the benefits of mindfulness for well-being and emotion regulation, how else can it act as a career-related superpower?
Better self-knowledge
First, mindfulness could help a person to better distinguish between his or her deeply held values and interests and those that originate only in societal or parental expectations (Schattke, Taylor, & Marion-Jetten, 2020; Strick et Papies, 2017). There are many ways to increase one’s self-knowledge – mindfulness stands out as a flexible tool to do so. It promotes the ability to pay attention to all aspects of one’s experience, while accepting everything that comes up instead of avoiding it (Carlson, 2013).
For example, by practising body awareness, Maya could realize that she often feels tension in her shoulders when she thinks about taking the accreditation exams to become a chartered accountant. She could also realize that she has a lot of negative thoughts during these times and observe them to see what they could tell her. At the same time, she could notice that she feels light and open when she give oral presentations. This information can become very useful when thinking about which work contexts would better fit her needs and her working style as a future accountant.
Second, mindfulness could help a person to set career goals that are based on their deeply held values and true interests. Referred to as self-concordant, these goals are based on self-determined motivation and are essential for well-being (Deci, Ryan, Schultz et Niemiec, 2015). In fact, a series of longitudinal studies has shown that choosing an academic program that is related to one’s true interests and values can increase academic performance and decrease psychological distress and school dropout (Taylor et al., 2014).
By practising mindfulness, Maya could realize that she is often concerned with what others would say if she dropped out of her current program and did not become an accountant. She could then observe, without judgment, that her motivation for this career goal was perhaps not as self-determined as she thought. As previously mentioned, Maya could also become more aware of her own values and of what truly interests her. This could help her to zone in on her next career goal, and eventually help her to set and get engaged in a more self-concordant goal.
Developing creativity
Finally, mindfulness can increase different types of creativity, which would allow a person to think of or even create new opportunities for themselves and find innovative solutions when confronted with career-related obstacles. Research on this topic has shown that people can solve problems more easily when they have practiced mindfulness meditation right before (Colzato et al., 2014; Ding et al., 2015). Mindfulness could thus help Maya find “out of the box” opportunities to resolve her career-related issues.
Helping university students with mindfulness
How can career development professionals help students cultivate mindfulness? They can encourage them and guide them to observe their everyday experiences as they arise (i.e. recurring thoughts, bodily sensations, emotions), and accept them in a kind and non-judgmental way. University students could capitalize on the development of mindfulness as a skill – especially since it is an accessible practice that can be easily adjusted to fit into an already busy schedule. More than ever, career decision-making is a lifelong process, and not a stage that is fixed in time. Mindfulness could enrich this process, constantly evolving as the student enters and interacts with the labour market.
In our opinion, mindfulness represents an additional yet important career-related superpower; a tool that can help a person regulate negative emotions that often accompany career issues. Mindfulness also helps people to get to know themselves better by fostering access to their true interests and values, recurring thought patterns, emotions and bodily sensations. Therefore, a more mindful student could make more self-congruent choices and better adjust to career-related obstacles, even after graduation.
Gabrielle Beaupré, MA, is a doctoral student in education at UQAM and a practising career guidance counsellor. Her research interests focus on mindfulness, motivation for career goals and well-being amongst university students. Her doctoral project is financed by the Fonds de Recherche du Québec Société et Culture.
Geneviève Taylor,PhD, is a professor in career counselling in the Department of Education and Pedagogy at Université du Québec à Montréal, and a researcher in the Groupe de recherche et d’intervention sur la présence attentive (GRIPA). Her research focuses on the role of mindfulness self-compassion in career-related goal pursuit and motivational processes.
References
American College Health Association. (2019). American College Health Association-National College Health Assessment II: Canadian Reference Group. Hanover : American College Health Association.
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Colzato, L.S., Szapora, A., Lippelt, D. et Hommel, B. (2014). Prior meditation practice modulates performance and strategy use in convergent- and divergent-thinking problem. Mindfulness. http://dx.doi.org/10.1007/s12671-014-0352-9 (online publication ahead of print).
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Ding, X., Tang, Y., Deng, Y., Tang, R., et Posner, M.I. (2015). Mood and personality predict improvement in creativity due to meditation training. Learning and Individual Differences, 37, 217–221.
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Vague concepts such as finding the ‘right fit’ for the team can make it difficult for a prospective employee on the spectrum to present as a desirable candidate
Sarah Taylor
In this recurring Careering feature, career professionals share their real-life solutions to common problems in the field
Cindy is a recent post-secondary graduate who lives on the autism spectrum. Since completing her diploma in business administration six months ago, she has applied for approximately 130 jobs, been on 42 interviews and received zero job offers.
Upon first meeting with Cindy, her inconsistent eye contact is noticeable; it is difficult to feel a sense of connection with someone who doesn’t look at their conversation partner. Cindy also has trouble connecting through small talk. She hates to talk about the weather, lacks interest in sports and tends to want to “get to the point” of any verbal exchanges. In interviews, this may read as cold and distant.
Cindy also tends to begin interactions with others by saying “Greetings” rather than with a more common “Hi” or “Hello.” This tendency, paired with her unusually quiet voice, provides insights about some of the interview challenges that may be holding her back.
However, Cindy is completely closed to the idea of disclosing her invisible disability in a job interview. Her past experiences of bullying and trauma have led her to believe that disclosure creates more challenges in her life than it solves, and that people will think that she is stupid or incapable if she tells them she lives on the spectrum.
As her employment counsellor, what can you do in your work with Cindy to help her experience more interview success?
This case study is one that I wrote for a workshop for career development professionals. Although Cindy is not actually a client of mine, her profile represents some of the challenges commonly experienced by people who live on the spectrum and by the career development professionals who serve them. The increased emphasis in today’s workplace on emotional quotient vs intelligence quotient, social vs technical skills, and vague concepts such as finding the “right fit” for the team can make it difficult for a prospective employee on the spectrum to present as a desirable candidate.
In fact, a 2013 study on autism and employment published by the Journal of the American Academy of Child and Adolescent Psychiatry found that approximately 85% of people living on the autism spectrum are unemployed or underemployed. These results represented the lowest employment rate among disability groups even when controlling for impairment severity, household income and social demographics (Howlin, 2013). To further complicate the issue, many “high-functioning” people who live on the spectrum attempt to hide or mask their symptoms, fearing stigmatization. So, how can we as career professionals help? For a Cindy or a client who presents with similar issues, I would first recommend focusing on interview skills.
The spoken and unspoken language of interviews is highly complex and has many nuances that may not be obvious to a person who has a diagnosis of ASD or another invisible difference. It is important to break down the questions one can expect, the answers they should give and the unspoken elements of connecting with the interviewer.
One of the most effective ways of doing this is to record mock job interviews and review the recording with your client. Typically, when I am working on a four-week timeline with a client to get them interview ready, I try to do a baseline mock interview (e.g. at the very beginning of my time with a client); another one two weeks in, after we have done lots of teaching, workshops and worksheets about the interview process; and lastly at the end of four weeks with an interviewer who is totally new to my client (i.e. a colleague assigned to different clients). This works well because it creates an opportunity to show the individual behaviours that the client might not be aware of. I once had a client comment during this process that although people were always asking her to speak up or repeat herself, she never realized until reviewing her interview footage how inaudibly she spoke. Recordings pick up word timing, intonation, eye contact, interruptions, excessive fidgeting as well as the content of the answers. All of this is extremely beneficial to a person who may lack innate social awareness.
“The spoken and unspoken language of interviews is highly complex and has many nuances that may not be obvious to a person who has a diagnosis of ASD or another invisible difference.”
Secondly, I would recommend helping Cindy create a what I have come to refer to as a “self-advocacy script.” Self-advocacy is a way to explain autism spectrum traits using a template that appeals to the neurotypical way of understanding information. It provides a positive or neutral story for interpreting behaviours that may seem unusual or could be easily misunderstood.
A great example of how Cindy could do this is to write a script to explain her impatience with small talk. It might sound like this: “I’m the kind of person who is so interested in getting to the meat of a discussion, I’m not always paying attention to small talk. I’m not trying to be rude or disrespectful; I’m just excited to get into the interview.” This script provides an explanation for behaviour that a client with an invisible difference may not be able to change and offers that safety of “disclosing without disclosing.” Although there are various opinions on when and how to disclose a disability, I think we can all agree that there are inherent risks to sharing very personal information with a complete stranger – or worse yet, a panel of strangers. If an individual is not ready to do that, we can assist them by providing a non-threatening way to disclose some information related to their disability.
Overall, assisting people who have invisible differences and different ways of thinking in improving their interview skills is challenging, rewarding and doable.
Sarah Taylorbegan her career in autism treatment in 1996. In 2014, Taylor made the switch from working with and advocating for children and youth with ASD to designing and implementing a federally funded program, Next Level ASD, which provides employment supports for adults with autism and coaching support to partner employers.
References
Howlin, P. (2013). Social disadvantage and exclusion: Adults with autism lag far behind in employment prospects. Journal of the American Academy of Child and Adolescent Psychiatry, 52 (9), 897–899.
COVID-19 brings rural-urban digital divide into stark contrast, highlighting the challenges faced by more than two million Canadians without reliable internet
Ray Orb
Rural, northern and remote communities are essential to Canada’s economy and quality of life. They are home to key industries – from agriculture and natural resources to manufacturing and tourism – and they represent the very fabric of this country. Together, they drive nearly one-third of Canada’s economy and play a crucial role in nation building. Fostering strong, thriving rural communities builds better lives for millions of Canadians and contributes to the prosperity of the entire country.
However, as Canada entered the “Digital Age,” these communities faced distinct challenges that arose from their geography, climate, demographics and more. Right now, two million Canadian households still can’t access a reliable internet connection, which is vital to our economy and quality of life.
Connectivity is now as important as roads and bridges to the success and economic health of every community. It is for these reasons that the Federation of Canadian Municipalities (FCM) has been working with successive federal governments to close the rural-urban digital divide we see in Canada – the so-called “broadband gap.”
These disparities between rural, northern and remote areas and urban centres have only been heightened by the COVID-19 pandemic: more and more people need to work remotely, access educational content, apply for federal aid programs, and stay connected with friends and family. This is easier said than done in many areas where there is no guarantee of a reliable internet connection.
This crisis underscores that we need to rapidly address the digital divide within Canada, not only for today, but also for tomorrow; broadband will play a key role in Canada’s economic future and recovery post-COVID-19.
An essential economic driver
It is no secret that the internet is now driving social and economic progress on a scale comparable to the arrival of electricity in the early 20th century. Being connected has rapidly become essential to our prosperity, and Canadians ubiquitously rely on the internet and wireless connectivity for their personal and professional lives. Students need it for homework, entrepreneurs need it to grow their business, and healthcare workers in rural and remote areas need it to communicate with specialists, to access patient data and to provide comprehensive care in harder-to-reach areas.
It is no surprise then, that rural, northern and remote communities overwhelmingly “identified challenges accessing affordable, high-speed internet as the number one issue impeding their economic growth” in a recent Government of Canada report (ISED, 2019).
Connectivity is one of the first things businesses consider when deciding to establish themselves in a community. Consequently, low-quality and high-cost internet can seriously hamper the economic development of rural, northern and remote regions. Furthermore, internet access not only dictates where businesses are established, but also how they are operated. As most local businesses shift to online-only in response to COVID-19, those with limited or no internet access are at a serious disadvantage that could affect their viability.
“Being connected has rapidly become essential to our prosperity.”
While consulting Canadians ahead of presenting the federal government’s connectivity strategy, Canadian officials heard from small businesses being forced to operate on a “cash-only” basis because their internet service was not powerful enough to allow Interac debit payment. They also heard about some farm operations that tried to connect to global markets using fax machines (ISED, 2019).
Expanding internet access for rural, northern and remote communities is a necessity. It means more local entrepreneurs can access broader markets, which is vital to Canada’s economy in today’s global marketplace.
Next steps
With FCM’s support, rural, northern and remote communities across Canada brought national attention to this critical issue. The federal government has since recognized the importance of federal investments to improve broadband coverage and capacity.
Significant investments have been made in recent years: Since 2009, rural municipal leaders from every corner of the country helped secure over $1 billion in federal broadband funding and played a central role in convincing the CRTC to declare universal access to high-speed internet an essential service. Municipalities developed unique partnerships with provincial governments and internet service providers.
Pictou County takes internet access into its own hands
Among the 11,000 households in Pictou County, NS, not everyone has access to internet. For those who do, internet can be slow or unreliable. Some families have to drive to the library or Tim Horton’s so that their kids can submit their homework. The development of a high-speed broadband network accessible to everyone is a priority for the community.
Tired of waiting for industry or government to bridge the gap, the Municipality of Pictou County (MOPC) is undertaking a project to build the backbone infrastructure of a broadband network. Once the network is constructed, internet service providers can lease the network from the MOPC, which will generate revenue for the municipality and provide high-speed internet to all residents and business. It’s like a toll highway; the municipality will build the road, but charge others to use the service. Not only is the network self-sustaining, but telecom spend is kept in the community, which enables new services to be delivered. The have partnered with Nova Communications, a division of ROCK Networks, and Nova’s consortium of best-in-class partners to build the network.
Municipalities across Canada are complaining about a lack of funding for community projects including broadband services. The Pictou County model of a community-owned network offers a potential way forward. Empowering rural communities like Pictou County to be able to close the broadband gap will also allow them to grow and prosper. Widely accessible high-speed internet will promote job creation, allow for increased abilities in smart agriculture, create new tourism opportunities and allow businesses to compete in the digital economy without leaving their community.
– Courtesy of Joe Hickey, President and CEO of ROCK Networks, and Nova Communications, a division of ROCK Networks
They used this federal funding to attract private investment, making every dollar go further. In addition,the 2019 federal budget committed unprecedented new funding – $2.7 billion over a decade including a $1 billion Universal Broadband Fund – to help achieve the goal of universal high-speed internet access.
Nevertheless, as technological advances bring a net benefit in communities from coast to coast to coast, they also bring incessant change. Governments and municipalities across the country need to constantly adapt and innovate.
To close the internet access gap, we need novel approaches to existing policies and investment strategies. We need to look at rural, northern and remote communities in a way that will define and nurture economic potential, drive innovation and build better lives for all Canadians.
In order to succeed, we must apply a rural lens to federal programs and policies. In practice, that might mean adapting funding eligibility criteria or streamlining processes to account for local realities. Fundamentally, it means bringing rural expertise to the table as national solutions are developed. With flexible tools at their disposal and a voice at the decision-making table, local leaders will help deliver tailored, cost-effective solutions that work.
Moving forward, the federal government needs to maintain or exceed recent federal broadband investments, and must also commit long-term, predictable federal funding to expand broadband internet access. Quickly launching the new Universal Broadband Fund will ensure that municipalities struggling to get online during the pandemic are positioned for economic recovery. Co-ordination between federal and provincial/territorial governments and agencies delivering broadband funding will help maximize capital for broader internet access.
If federal policies, programs and funding tools are built around the knowledge, expertise and input of local municipalities, and if they reflect regional priorities, they will more efficiently maintain the competitiveness of communities across the country. Rural municipalities are – and must be – key partners to the federal government in managing and growing the full suite of telecommunications infrastructure that underpins Canada’s economy.
Ray Orbwas born in Regina and was raised on a farm in the Markinch district. He entered the world of municipal politics in 1985. He was first elected as a councillor in the Rural Municipality of Cupar, and then Reeve in 1995, a position he currently holds. He is now Chair of the Federation of Canadian Municipalities’ Rural Forum and President of the Saskatchewan Association of Rural Municipalities (SARM).
Developing pre-recorded presentations can help broaden access to career services for rural and remote communities
Diane Moore
This article was also published in the Summer 2020 issue of the National Career Development Association’s Career Developments magazine.
Many career development organizations have begun creating online workshops to complement their face-to-face offerings or as a substitute for live seminars. Online workshops can be a great way to provide services to a broader audience, particularly in rural and remote communities where it can be difficult for clients to travel long distances to attend a workshop in person, especially during the winter months. This may be even more important now, as COVID-19 physical distancing has reduced or eliminated opportunities for face-to-face training.
There are two approaches you can take to offering online workshops: live online webinars or pre-recorded, on-demand seminars. Pre-recorded seminars, which will be the focus of this article, make more sense as offerings in remote communities. While we take easy access to Wi-Fi for granted in urban and suburban settings, network connections may be unreliable in rural settings. Also, individuals may not have access at home to the electronic devices they need to connect with webinars in real time and may need to travel to a nearby town to access equipment at a library. By offering pre-recorded, on-demand training sessions, you will ensure clients can access the information they need to support their job search or career decision-making when they need it. If you are asked to create an online workshop for your organization, here are some steps and tools to help you get started.
Compile workshop content on your topic and create an outline. When converting a live workshop to an online offering, the content from a face-to-face workshop is a good place to start. If you’re starting from scratch, research and create your content just as you would for a face-to-face seminar. Assess the needs of your audience and consider what will work effectively in an online format. Be clear about your learning outcomes. What do you want participants to know or be able to do as a result of your seminar? Ensure that every component of your content connects to these outcomes. Keeping it simple is particularly important for online workshops as viewers can quickly “tune out” and lose interest if there is too much information for them to easily absorb. Keep your topic narrow and don’t try to cram in everything you might do in a live workshop. Once you have your content compiled, create an outline of your key points to use later for your narration script.
Select a platform to create your visuals. PowerPoint is the most common software used for presentations. However, you may want to experiment with other programs. Prezi (prezi.com) is a more dynamic way of displaying your visuals as it allows you to zoom in on the different components of your presentation. Canva (canva.com) provides some good presentation templates with colourful and engaging graphics. VideoScribe (videoscribe.co) is also an excellent tool for creating animated presentations. These programs have free trial versions, but check their limitations to ensure they meet your needs. If your organization wants to make online presentations a permanent feature, a full version of the program(s) you prefer will need to be purchased.
Create the visual framework for your presentation. Design a rough draft of your visuals using the program you’ve selected. Put each of the key points you outlined on separate slides. It’s okay if you don’t have wording fully fleshed out yet. As you work through the remaining steps, you may decide to replace some of the text with images or graphics.
For each slide, decide on the best way to deliver the content. In live workshops, we usually alternate content delivery with activities that participants do independently and in small groups. You want to replicate this process as much as possible when designing online presentations. For example, you might do a two-minute introduction to your topic, then ask a question and have participants write down their answers.
Add visual interest to your presentation by displaying some information in graphic form. For example, you might place a mind map at the beginning of your presentation showing all the points you’re covering at a glance. Popplet.com offers a good tool for creating mind maps. Or you might create an infographic (venngage.com) to provide statistics related to your topic. Shutterstock.com offers a good inventory of free images. Allow extra time as visual elements take a bit longer to design than just putting text on a slide.
Fill in the rest of your content on the slides. Go back to any slides where you have just rough ideas written down and flesh them out further. Continue with this step until you have finalized the text and images you want on each slide. Ensure your text is correct and visuals are all firmly in place before you begin recording.
Create a script for your narration. Use the key points from the outline of your text to create a word-for-word script. Some people can do their narration just using a list of bullet points. However, if you’re nervous about recording yourself, using an exact script will help you to eliminate “ums” or “ahs” and present your content smoothly. Rehearse your script a few times by reading it out loud before trying to record.
Choose a method to record your narration. PowerPoint has options for recording narration on slides, but it can sometimes be a bit glitchy depending on the version you use. A program like Screencast-o-matic (screencastomatic.com) is an excellent alternative for recording narration. It’s easy to learn and there’s a good trial version allowing users to record videos up to 15 minutes long. You can record your narration using your computer’s microphone as you advance through your slides on your screen. There are other options for recording narration, but pairing Screencast-o-matic with PowerPoint is an easy place to start if you’re creating your first online presentation. Ensure that the program you choose allows you to add closed captions in compliance with accessibility guidelines.
Record your narration in a professional manner. Incorporate some inflection into your voice rather than reading your script in a monotone. Experiment with your microphone to get the best sound quality. Using good headphones can sometimes produce better sound quality than speaking directly into your microphone. Record your narration in a quiet room where you will not be disturbed.
The first couple of times you create a video can be a bit time consuming, but eventually you will master the software and become quicker at designing engaging, professional videos. Developing this skill can support your organization’s commitment to fully serve its client base in remote communities, while also enhancing your own competencies as a career development professional.
Diane Moore, MEd, CCDP, teaches online courses for the Career Development Practitioner Program at George Brown College and the Career Development Professional Program at Conestoga College.
The industry needs training to improve worker expertise and ensure farm employers have skills to manage their workforce
Jennifer Wright
This article was also published in the Summer 2020 issue of the National Career Development Association’s Career Developments magazine.
For decades, Canada has been a world-leading exporter of agricultural products, and our contribution to food production is expected to continue to grow in the years to come. Unfortunately, most provinces and many commodities in Canada are affected by the agriculture sector’s chronic and significant labour shortages. In 2018, more than 16,400 positions went unfilled, costing the industry $2.9 billion in lost sales. The inability to find a skilled and knowledgeable workforce directly affects sales, productivity and expansion plans.
The Canadian Agricultural Human Resource Council’s (CAHRC) Agriculture Forecast to 2029 helps us understand today’s agricultural workforce requirements to be able to source and train an adequate workforce. The forecast confirms that future operational success, expansion and innovation are not possible if the industry does not increase youth interest, focus on effective recruitment channels, invest in knowledge and skill enhancement, and expand retention practices to secure the labour pool required for the future.
Identifying key challenges
As part of the Agriculture Forecast research, CAHRC conducted a survey that had participation across the country by industry, types of workforce (eg, management, owners, family workforce, employees and foreign workers) and across all provinces. Over 1,700 farm employers, managers and employees participated in the labour market forecast, including more than 1,300 farm business owners.
The survey found that the key challenges in attracting and retaining workers included too much or too difficult manual labour and that the seasonal nature of work does not interest applicants. The rural location of operations and low wages were also reported as challenges in attracting and retaining workers. Rural areas are also seeing declining populations, which means a decline in the local labour force. A need to increase awareness of the opportunities in agriculture and food production was also mentioned in the survey and may affect the ability of food producers to attract applicants.
Evolving skills
In many industries, advancements in technology have reduced labour requirements, but they have also resulted in the need for workers with highly technical and advanced skills. Data from the forecast indicates that the evolving skills required to work in many agriculture sectors will demand training to improve worker expertise.
A shift in skills also brings with it new career opportunities. This includes training related to data management, oversight of digital equipment and specialized animal care. The development and promotion of agriculture-related training and careers is essential to create interest in working in agriculture. Businesses, educational institutions and government will need to work with industry to co-ordinate training and career development programs that address the need for specific competencies and knowledge development within the agriculture sector.
“Continuing to find ways to make agriculture an attractive and viable career path will be an important strategy in accessing more of the domestic workforce,” says Portia MacDonald-Dewhirst, Executive Director of CAHRC. “It will take concerted effort, multiple strategies and a sustained approach so that we can truly make a difference. Developing and implementing training and education programs that support the future needs of the sector will certainly be one solution for ensuring a healthy future for Canadian agriculture.”
Employees should not be the only focus. We must also ensure employers are adequately trained to effectively work with their staff. Many farmers rely on international workers for labour. However, applications for the Government of Canada’s Temporary Foreign Worker (TFW) programs are complex, and navigating these initiatives requires a deeper understanding of human resource management techniques. Not following all the regulations related to TFW programs can result in serious consequences for farmers’ businesses.
Regardless of the source of labour, ensuring farm employers have human resource skills to manage their workforce is critical. The adoption of best practices in human resource management and manager training will assist the agriculture sector with the development of more effective recruitment and retention strategies. Farm business owners need to be knowledgeable about the latest human resource practices to support employees on the farm.
Farm managers also need to be knowledgeable about human resource practices to reduce turnover and associated costs. Retaining employees is easier and less expensive than finding new workers. Giving farm business owners the tools they need to be able to hire and keep qualified, reliable employees will be vital to lowering turnover costs. To address the labour issues identified in the research, CAHRC has developed agriculture-specific human resource tools and training programs designed to help modern farm operations manage their workforce.
Securing the future
This data and understanding of the current agri-workforce issue highlights the fact that unless the agriculture sector can adapt and secure a reliable, qualified and skilled workforce, our ability to produce food now and in the future will be at risk. Information and data from the labour market forecast can help us find solutions and develop strategies to address workforce issues effectively. Ensuring human resource best practices are well entrenched across the industry will also support attraction of workers to the industry and retention of workers once they join the industry.
Jennifer Wright, CAHRC’s Senior HR Advisor and Stakeholder Engagement Specialist, grew up on a family farm and farm equipment dealership in Southwestern Ontario. She has worked in HR policy, leadership, inclusion and diversity, recruitment and retention in agriculture and other industries for 20+ years.