By Psychometrics Canada
The Other Side of the Front Line
There are few positions that demand a more complex set of skills than managing staff on the nursing front lines. Nursing is part of a complex health care system. Constantly evolving, like an ecosystem, it is under pressure from economics, science, and human relations. To be successful in this field, you have to make tough decisions, but demonstrate caring. You have to be cognizant of strict guidelines, procedures and rules, but still be flexible. You must communicate well within your team, and also across diverse levels of the organization—doctors, front line nurses, clerical and other professional staff. Personal insight is critical to successful management in these kinds of dynamic work environments.