Difficult Clients – A Lawyer’s Advice to Career Counsellors
By Juliet Wehr Jones, Vice President, Career Key Canada
Difficult clients are a part of any professional practice where you are paid to give expert advice. While generally the stakes are higher for lawyers than career counsellors in dealing with difficult clients (the risks and costs of malpractice lawsuits are greater), counsellors can use the same techniques to successfully handle them.