E-Business Re-Shapes Administrative Profession
By Diane Strong, Office Workers Career Centre
“The use of the Internet for business purposes is already having a profound impact on the largest non-managerial occupational group in the workforce – office support workers. E-business practices are changing the tools clerical workers use, where they work, who they are employed by, and their relationships with clients, customers, suppliers, managers and colleagues.” That’s a central conclusion of research by the Office Workers Career Centre to evaluate the impact of e-business on administrative and clerical workers.