Complete your 2019 national Survey of Career Service Professionals

The 2019 Survey of Career Service Professionals is a national survey run by CERIC, a charitable organization that advances career development in Canada. With the start of Canada Career Month, the survey is now open!

This comprehensive survey will take approximately 25–30 minutes to complete. Your responses will help CERIC, and the field at large, to better understand your interests and challenges, as well as your professional development and information needs.

This survey is only run once every four years – and presents a critical opportunity to take a snapshot of the profession and how it has changed over time. It was previously run in 2011 and 2015. In 2015, over 1,000 practitioners completed the survey and provided rich data that helped to inform CERIC’s work – from the research projects we fund to the learning we offer you.

Complete Survey Now

Preliminary findings will be released at the Cannexus20 National Career Development Conference (January 27-29, 2020) and shared throughout the year.

For taking the time to complete the survey, you can enter into a draw to win one of the following prizes:

  • 1 of 5 copies of the Career Theories and Models at Work book
  • 1 of 3 free registrations to a paid CERIC webinar series
  • Grand prize: 1 complimentary registration to Cannexus20

We also request that you forward this survey to your career services colleagues and networks and ask them to complete it as well.

You can also complete the survey in French.

Thank you in advance for your participation!


CERIC to host a series of roadshows during Canada Career Month

CERIC is pleased to be partnering with local associations and organizations across the country to present several roadshows throughout November for Canada Career Month.

These FREE breakfast meetings will engage career development professionals as well as related stakeholders in the communities where they work and provide networking and learning opportunities linked to new CERIC research and resources.

The following dates have been confirmed for the roadshows:

Vancouver, BC:

Calgary, AB:

Ottawa, ON:

Toronto, ON:

Waterloo, ON:

CERIC wishes to thank the many local partners who are collaborating with us to host roadshows and share information with their members and networks.

If you’re interested in attending, simply follow the links to register or if you would like to partner with CERIC to host a future roadshow in your community, please contact Cyrielle Filias at cyrielle@ceric.ca.


Free webinars in November on universal design in career services and settlement counsellor competencies

CERIC will be offering two free webinars to share the findings of CERIC-funded research projects: Accessibility and Universal Design in Career Transitions Programming and Services on November 15 and Redefining the Role of Front-Line Settlement Counsellors: 8 Critical Competencies for Success on November 22.

CERIC supported the National Educational Association of Disabled Students (NEADS) to carry out a nationwide research initiative in order to understand the current best practices around accessibility, accommodation and universal design in career education of post-secondary students with disabilities. The webinar will be led by Frank Smith, the National Co-ordinator of NEADS.

Webinar Learnings:

  • Importance of combined academic and career-related experience for disabled students in college and university programs
  • How career professionals on campuses can foster opportunities and break down barriers for disabled students and graduates
  • Challenges for persons with episodic disabilities in post-secondary and employment experiences
  • Opportunities and advantages to hiring persons with disabilities who have post-secondary education

A new pan-Canadian CERIC-funded research project Settlement Services Counsellors Profile has identified a need to rethink the role of front-line settlement counsellors, especially as immigration levels rise. In this webinar, Iren Koltermann, Managing Director eCaliber Group and Dan Scott, Principal, Calience Research and Consulting will discuss the eight core competencies of front-line settlement counsellors.

Webinar Learnings:

  • The nature of the work of settlement counsellors, including their career path
  • The need for this role to evolve in response to the changing landscape of immigration and settlement
  • A simple approach to the identification and use of competencies
  • A description of key emerging competencies for the role of future settlement counsellors

Registered participants will receive a link to the recording of the webinars. So even if you can’t make to any of these two webinars, you will still be able to access all the learning.

Learn more about this webinar series and register today.


Fall issue of Careering magazine explores timely theme of Climate Change and Careers

CERIC’s Climate Change and Careers issue of Careering magazine aims to help professionals working in career development reflect on their role in preparing students and jobseekers to tackle this complex global issue. The issue comes as thousands of Canadians took to the streets last month as part of global protests demanding stronger responses to climate change, inspired by the leadership of 16-year-old Swedish activist Greta Thunberg.

You will find articles examining how climate change will affect specific sectors as well as the labour market more generally, and how education can prepare youth to respond, including these articles from the print edition:

Plus, read these online-exclusive articles:

Careering is Canada’s Magazine for Career Development Professionals and is the official publication of CERIC. It is published three times a year both in print and as an emagazine, including select content in French. Subscribe to receive your free copy. You can also access past issues for free online.

The next issue of Careering magazine (Winter 2020) will be on the theme of “Ethics and Professionalism.”


Settlement counsellors need 8 critical competencies as role changes with rising immigration levels

There is a pressing need for greater training of settlement counsellors – those on the front lines of welcoming newcomers to Canada – as their role changes in response to rising immigration levels and an increasingly complex settlement landscape, according to a new CERIC-funded project research report. The pan-Canadian research from two Toronto-based consultants identifies eight critical competencies that could form the basis of training to help settlement counsellors be successful as the job is redefined and the range of work is extended. While the focus is on the role of settlement counsellors, many of the insights, conclusions and recommendations can be applied to other categories of front-line settlement workers.

Canada is widely acknowledged to have one of the strongest settlement sectors in the world. At its core are 500 non-profit organizations that deliver programs and services to help newcomers adjust to life in Canada, including by improving their labour market outcomes. Front-line settlement counsellors are one of the initial points of contact for immigrants, helping them adapt and participate in Canadian society. But with the ongoing rise in immigration levels that will see more than one million newcomers welcomed between 2019 and 2021, the report highlights that settlement service agencies cannot address the challenges alone.

The report, The Competencies of Frontline Settlement Counsellors in Canada, from Iren Koltermann of eCaliber Group and Dan Scott of Calience Research and Consulting, found that the work of settlement counsellors needs to go beyond a traditional approach of providing direct services to immigrants to include building capacity in communities that welcome newcomers. The role of settlement counsellors now fundamentally has two parts, each based on capacity-building: empowering newcomers and empowering destination communities.

Direct services – historically the main purpose of the settlement sector – involve assessing the needs of newcomers and providing appropriate information, orientation, referrals and direct assistance such as helping them navigate legal services, housing, healthcare, education, employment and language training, and assisting them to appreciate Canadian society and Canadian culture.

The emerging aspect of the role of settlement counsellors is focused on building capacity in the existing community to be inclusive of newcomers. This involves advocating to overcome biases and systemic barriers that prevent immigrants from participating in society and in creating environments based on “unity in diversity.” The report makes the case that this aspect is becoming more urgent and requires greater attention.

The eight critical competencies to help settlement counsellors be successful include the ability to:

  • Discern the strengths and identify the needs of newcomers
  • Assist newcomers to navigate social and economic systems
  • Help newcomers gain understanding of Canadian society and culture, and nurture a sense of belonging
  • Advocate for the well-being of newcomers
  • Contribute to building environments of unity in diversity
  • Uphold integrity
  • Promote learning
  • Foster initiative

Research for the report involved conducting 40 in-depth interviews and five focus groups with settlement counsellors, managers and regional co-ordinators in Nova Scotia, Quebec, Ontario, Alberta and British Columbia about how their work is evolving and their training needs.

The counsellors interviewed had diverse educational backgrounds, most including a university degree. Only about a quarter had studied for a diploma or certificate related to the settlement sector. In the interviews, several managers indicated they prefer to hire those who have themselves immigrated to Canada, the rationale being that it is possible to train people in the knowledge of Canada but not in the experience of leaving your homeland and resettling in another country. Maximum salary levels for settlement counsellors ranged from $46,000 to $52,000 per year. Retention was identified as an obstacle given low wages generally in the sector. Additionally, most settlement counsellors were satisfied to remain in the role and did not aspire to higher positions within the field. However, those interested in career progression found that accessing the training they need for leadership positions is a barrier.

This CERIC-funded project was conceived as a contribution toward a growing body of knowledge used by settlement agencies to:

  • Raise the profile of settlement workers;
  • Help identify potential candidates for the role;
  • Provide initial and ongoing training; and
  • Ensure talent is well nurtured.

A background report released in January explored the historic and current realities in Canada’s settlement sector. The ongoing research has had two interrelated aims:

The first is to gain insight into the work of settlement counsellors and map the career path of this position.

Settlement Counsellor Career Pathway

The second is to identify a competency model for settlement counsellors that can form the foundation for effective and affordable training.

Competencies of a Settlement Counsellor

The authors of the report believe the complex challenges of settlement will require government funders, educational institutions and settlement providers themselves to support training that develops these competencies and carves out career paths in the sector. Given the critical role settlement counsellors play in improving integration for newcomers, increasing the capacity of welcoming communities and enhancing public support for immigration, the value of the services provided by these workers will only continue to rise as immigration levels grow.

Learn more about this project and access the reports at ceric.ca/settlement. Also watch for an announcement of a free webinar and roadshow that will share the report findings.


Request for Proposals on Career Development in Children: Identifying Critical Success Conditions and Strategies

CERIC is issuing a Request for Proposals (RFP) to invite interested researchers to submit a proposal to validate the fine work teachers are doing to introduce, nurture and develop the foundational skills that help their students – in Grades 4 to 6 – to thrive. In particular, CERIC seeks to showcase this work to highlight what strategies and interventions are currently employed by educators. Such strategies and interventions require closer examination of the potential impact on children’s future career development and potential to thrive.

Identifying what factors lead young people into sustainable, fulfilling employment and to productive and happy lives is complex. We can posit that if a young person is thriving between K – 6, they are more likely to thrive throughout their education. However, what strategies and interventions are likely to be effective practice with children in terms of preparing them for later-life success? What is the longer-term impact of such strategies and interventions on children as they mature and move through later grades (ie, Grades 10, 11, 12), and subsequent transitions into their post-secondary education? What foundational elements does one need to thrive through childhood and on into all phases of life and career planning?

CERIC’s interest in this project is three-fold:

  • To understand the landscape of what is happening in elementary education across Canada related to introducing/building career related foundational skills
  • To use a mixed-methods approach to explore the impact of these conditions and strategies on career development foundational skills
  • To develop a teacher’s aid toolkit that validates teacher practice

Deadlines for this RFP are as follows:

  • Request for Proposals released: October 2, 2019
  • Intent to submit: October 28, 2019
  • Proposal deadline: November 21, 2019
  • Award of contract: February 11, 2020
  • Project initiation: March 10, 2020

To learn more about the Scope of Work, Target Audience, Deliverables, Budget and Duration, and Eligibility Requirements, please download the RFP. For any inquiries, please contact CERIC Executive Director Riz Ibrahim at riz@ceric.ca or 416.929.2510 x131.


Cannexus20 preliminary conference programme is now available

With more than 150 education sessions, the newly released Cannexus20 National Career Development Conference preliminary programme offers unmatched learning and networking. Canada’s largest bilingual career conference, Cannexus is expected to welcome 1,200 professionals from education, community, government and private sectors to Ottawa from January 27-29, 2020 in Ottawa.

Education sessions with thought leaders will explore innovative approaches in career counselling and career and workforce development including:

  • Career Development & Mental Health: Coping Becomes Hoping
  • Labour Market Trends in the Age of Disruption
  • Design Thinking for Career Development
  • Students Perspectives on Careers & Career Development: 2020
  • The Power of LinkedIn and Social Reciprocity
  • Predictors of Newcomer Employment Success: Evidence and Practice
  • Indigenous Career Assessment Tools? Perspectives from Indigenous Counsellors

For those interested in a more interactive session, special Carousels taking place in the main plenary hall will feature multiple roundtable presentations. Presenters speak for 30 minutes then delegates rotate to another table of their choice.

As part of Canada’s largest bilingual career development conference, attendees can also extend their conference learning by attending skill-building pre-conference workshops in addition to world-class keynotes, Mega sessions featuring well-known thought leaders, TED-style Spark! talks and an Exhibitor Showcase.

A variety of registrations packages are available at very competitive rates. Take advantage of the Early Bird rate by registering by November 6 for only $550. Special discounts are available for members of 34 supporting organizations, students and groups of five or more. Anyone needing help to make the case for attending Cannexus can consult our Convince Your Manager page.

The conference is presented by CERIC and supported by The Counselling Foundation of Canada and a broad network of supporting organizations and sponsors.

people talking in circle during group therapy2019

CERIC to offer November webinar series with CCPA on intergenerational trauma

CERIC is partnering with the Canadian Counselling and Psychotherapy Association (CCPA) for the first time to offer a new webinar series on Intergenerational Trauma: Context, Impacts and Trauma-Informed Practices for Career Practitioners, starting this November. The webinars will be presented by Seanna Quressette of Douglas College and Tina-Marie Christian, a member of the Syilx Nation.

This new webinar series comes in response to our Trauma-Informed Career Development series held this past spring and the need expressed by career practitioners to deepen their understanding around intergenerational trauma.

The series will explore intergenerational trauma, particularly its impacts on Indigenous jobseekers, in both the historical context and present-day realities. The two presenters will share their expertise in trauma and career development as well as their experience working with Indigenous peoples.

This 3-part series includes:

  • Webinar #1: Intergenerational Trauma: A Career Development Context
    Thursday, November 14, 2019 | 12:00 pm – 1:00 pm ET
  • Webinar #2: Intergenerational Trauma Impacts on Individuals and Communities
    Thursday, November 21, 2019 | 12:00 pm – 1:00 pm ET
  • Webinar #3: Intergenerational Trauma: Trauma-Informed Best Practices
    Thursday, November 28, 2019 | 12:00 pm – 1:00 pm ET

The cost for the full series is $159. A discount is available for members of the CCPA.

CERIC partners with associations and organizations across Canada and beyond to present webinars that offer timely, convenient and affordable professional development. Previously, CERIC has worked with the Career Professionals of CanadaNew Brunswick Career Development AssociationBritish Columbia Career Development Association, Nova Scotia Career Development Association, Career Development Association of AlbertaOntario Association for Career Management, National Career Development Association and Canadian Association of Career Educators & Employers.


Four graduate students receive awards to attend Cannexus20 conference

CERIC has announced the recipients of this year’s Graduate Student Engagement Program (GSEP) Award, providing support for four graduate students to attend the Cannexus20 National Career Development Conference, January 27-29, 2020 in Ottawa.

The recipients are:

  • Connie Covey, EdD Candidate, Workplace and Adult Learning, University of Calgary
  • Liton Furukawa, PhD Candidate, College of Interdisciplinary Studies, Royal Roads University
  • Anais Thibault Landry, PhD Candidate, Industrial and Organizational Psychology, Université du Québec à Montréal
  • Irene Zhang, MA Candidate, Industrial and Organizational Psychology, University of Guelph

The award, presented annually to select full-time graduate students studying career counselling or career development, provides free registration to Cannexus and $1,000 to cover expenses to attend the conference. The Cannexus conference promotes the exchange of information and explores innovative approaches in the areas of career counselling and career and workforce development.

Eligibility for the award is based on participation in CERIC’s Graduate Student Engagement Program (GSEP) and submission of a one-page article on a career development topic for publication through CERIC’s GSEP Corner.

GSEP encourages the engagement of Canada’s full-time graduate students whose academic focus is in career development and/or a related field.

brown wooden chairs in a room2019

CERIC welcomes its 2019/2020 Board of Directors

CERIC is pleased to welcome the members of its volunteer Board of Directors for the upcoming year. The volunteer Board reflects a broad cross-section of the diverse career development field from across Canada. John Horn, who leads organizational learning and development at Vancity Credit Union, returns as Chair of the Board.

The complete list of Board members for 2019/2020 includes:

  • John Horn, Vancity Credit Union, Vancouver, BC (Chair)
  • André Raymond, Laval University, Quebec City, QC (Vice-Chair)
  • Jennifer Browne, Memorial University of Newfoundland, St John’s, NL (Past Chair)
  • Cathy Keates, Queens’s University, Kingston, ON (Secretary/Treasurer)
  • Lorraine Godden, Carleton University, Ottawa, ON
  • Darlene Hnatchuk, McGill University, Montreal, QC
  • Candy Ho, Kwantlen Polytechnic University, Surrey, BC
  • Cynthia Martiny, Université du Québec à Montréal, Montreal, QC
  • Rosie Parnass, Coach and HR Consultant, Toronto, ON
  • Rob Shea, Memorial University of Newfoundland, St John’s, NL
  • Lisa Taylor, Challenge Factory, Toronto, ON
  • Donald G. Lawson, The Counselling Foundation of Canada, Toronto, ON (Honourary Director – Ex-officio)
  • Bruce Lawson, The Counselling Foundation of Canada, Toronto, ON (Executive Officer – Ex-officio)

Members of CERIC’s three Advisory Committees – Practical & Academic Research; Content & Learning; and Marketing, Communications & Web Services – have been appointed by the Board for the next year. Members of these committees play an important role in shaping CERIC’s projects, programs and publications.

CERIC is a charitable organization that advances education and research in career counselling and career development, in order to increase the economic and social well-being of Canadians. We fund projects to develop innovative resources that build the knowledge and skills of diverse career professionals. CERIC also annually hosts Cannexus, Canada’s largest bilingual career development conference, publishes the country’s only peer-reviewed journal, Canadian Journal of Career Development, and runs the CareerWise / OrientAction websites, providing the top career development news and views.