Academic supervision and the global knowledge economy

By Nadine Bekkouche

For many years now, higher education policy has noted the importance of training students for the competitive global knowledge economy. Enrolments in graduate programs have increased, and are projected to continue increasing. But the success of graduate training in producing high-value workers is debatable. Many graduates of competitive research programs struggle to find jobs, inside or outside academia. We are left wondering: What is the value of graduate education in the professional development and advancement of students? What factors explain its success (or ill-success) in training the intellectual human capital we need?

In posing such questions, we have to examine the processes of graduate education. A mainstay of graduate research training is the tradition of supervision. Academic supervision has its roots in European universities of the 19th century, and is imbued with power dynamics and expectations that are unlike those in the professional world.

Academic supervision often includes an employer-employee relationship, as supervisors hire students to work on their research projects. This experience is often students’ main professional development experience. However, it is formed by managers with no training in management or personnel development, and whose professional goals are often at odds with those of the students (the student needs to graduate; the supervisor needs cheap labour). How valuable are these experiences as students prepare to compete in the global knowledge economy?

Supervision in the 21st century needs rethinking. The dominant role of supervisors is no longer that of mentor to a younger generation of scholars who will replace them. Today, their role is to train talent for a new economy. Supervisors need support to accomplish this mission. It is a stark departure from the traditions of the past, but it is necessary to achieving the goals of graduate training today.

Author bio

Nadine Bekkouche is completing a PhD in Education at Concordia University, specializing in educational technology and graduate education. She has a MSc in Medical Psychology from Uniformed Services University, in Maryland. She has extensive experience working as an academic editor and coach, and has consulted with businesses on educational programs.

References

Bitzer, E. (2010). Postgraduate research supervision: more at stake than research training. Acta Academica, Supplement 1, 23 – 56. https://hdl.handle.net/10520/EJC15106

Carnevale, A. P., Cheah, B., & Strohl, J. (2013). Hard Times: College Majors, Unemployment and Earnings: Not All College Degrees Are Created Equal. Washington, DC: Georgetown Center on Education and the Workforce.

Cassuto, L. (2015). The Graduate School Mess: What Caused It and How We Can Fix It. Harvard University Press: Cambridge, MA.

Chohan, U. W. (2016, January 14). Young, educated and underemployed: Are we building a nation of PhD baristas? The Conversation. Retrieved from http://theconversation.com/young-educated-and-underemployed-are-we-building-a-nation-of-phd-baristas-53104

Council of Graduate Schools. (2007). Graduate Education and the Public Good. Retrieved from https://cgsnet.org/sites/default/files/GradEduPublicGood.pdf

Grant, B. M. (2005) The Pedagogy of Graduate Supervision: figuring the relations between supervisor and student. PhD thesis, University of Auckland, Aotearoa, New Zealand.

Hewitt, T. (2018). Underemployment of PhDs hurts research. Retrieved from http://www.sshrc-crsh.gc.ca/about-au_sujet/president/2018/underemployment-of-phds-hurts-research-2018-eng.aspx

Kwok, R. (2016). Flexible working: Science in the gig economy. Nature, 550, 419–421.

Redekopp, D. E., & Huston, M. (2020). Strengthening mental health through effective career development: a practitioner’s guide. Toronto, ON: CERIC.

Schroeder, S. M., Terras, K. L. (2015). Advising experiences and needs of online, cohort, and classroom adult graduate learners. NACADA Journal, 35(1), 42-55. doi:10.12930/NACADA-13-044.

Shannon, A. G. (1995). Research degree supervision: ‘more mentor than master’. The Australian Universities’ Review, 38(2), 12-15.

Zhao, J., Ferguson, S. J., Dryburgh, H., Rodriguez, C., Gibson, L., Wall, K., Subedi, R. (2016). Are Young Bachelor’s Degree Holders Finding Jobs that Match their Studies? Census of Population, 2016. Census in Brief. Ottawa, ON: Statistics Canada.

Zhao, C-M., Golde, C. M., & McCormick, A. C. (2007). More than a signature: how advisor choice and advisor behaviour affect doctoral student satisfaction. Journal of Further and Higher Education, 31(3), 263-281. DOI: 10.1080/03098770701424983 

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Career counselling, Gen z and their sometimes very involved parents

By Janet Payne (Cannexus21 GSEP Award Winner)

Since beginning my counselling career in 2006, I have noticed some fairly significant changes in the relationships between young adults and their parents, with the most obvious change being the increased frequency in the number of parents, often mothers, who accompany their young adult children to career counselling sessions. For some young adults within Generation Z, (defined as those born between 1995-2012), this dependency on parents lasts well into their 20s. For some seasoned counsellors, navigating their way through this new territory where helicopter parenting has become the norm can be challenging. Maximizing this often-valuable support system, while empowering the young adult to find his or her own voice, has become my goal when dealing with this dynamic.

I have found that the following approaches have helped me achieve this balance when dealing with Gen Z clientele. While parental involvement is not a universal theme, I find it happens often enough that new counsellors may benefit from some helpful strategies:

Careful arrangement of furniture

Something as simple as how an office is arranged can have a significant impact on relationship building and focus of attention. Placing a comfortable chair in the far corner of the room allows the counsellor to direct mom or dad to the corner while maintaining a closer proximity to the client.

Initial appointments versus subsequent appointments

In my own practice of career counselling, I invite the parent into the room, with the client’s permission, for the initial session but explain that the work we will be doing together will be one on one from that point on, and that we may invite the parent back in for a future meeting. This allows the client to feel safe and supported during the initial meeting, but also allows for privacy and rapport building between counsellor and client during the subsequent sessions.

Communication

At the end of the initial session it is helpful to remind the parent that all communication from that point on will be between the adult child and the counsellor, and that you will not be providing direct updates to the parent due to issues of confidentiality. This is often a much easier approach that having to disappoint the parent after that first call or e-mail.

Messages from home

Young adult children may remain financially dependent upon parents for an extended period, especially if they are full-time students. Understanding this dynamic and being empathetic towards the pressures that these influences may have on the client is very important. Moving toward group-based family therapy and away from one-on-one sessions for a brief period may be helpful if messages from home seem particularly challenging to the client.

Booking the initial appointment

It is not uncommon for parents to book the initial career counselling session, even for clients who are well into their 20s. While this is not necessarily problematic, what is most important is determining whose idea the counselling was in the first place and whether the young adult is interested in engaging in this relationship. While each counsellor and/or agency will set their own standards, my practice is to insist that the client take the initiative to book the appointment on their own if they have missed an initial appointment booked by a parent.

Empowerment

Empowering young adults to see their own strength, resources, resilience and decision- making capacity is important in situations where the parent is overly involved and the client appears to be unable to make decisions that may not be in line with the parent’s wishes. Narrative therapy and role-playing can be especially useful in these situations.

Remembering who the client is

Most importantly, remembering that the young adult is the client and that their voice is the focus of any conversation is especially important when the counsellor is faced with influences and messages from home. While parents mean well and are often the client’s greatest resource, remembering who the client is remains crucial to the career counselling relationship.

While generational trends come and go, it is unlikely that parents will cease to be significant influences within their adult children’s lives, especially within an economy where educational requirements may take several years to attain, and young adults remain financially dependent upon their parents. It is this emotional dependence that is of more significance to counsellors as we navigate these new waters and determine how to best meet our clients’ needs while respecting both their autonomy and their close relationships with their sometimes very involved parents. It is a dance we will continue to perform as new trends emerge.

Author Bio

Janet Payne is the mother of seven children, a grandmother, career counsellor and first-year PhD student attending the University of Prince Edward Island. The focus of her research is on seeking alternatives to traditional assessment-style career counselling, while paying attention to alternative ways of knowing more common in traditional matriarchal societies.

References

Cui, M., Darling, C. A., Coccia, C., Fincham, F. D., & May, R. W. (2019). Indulgent parenting, helicopter parenting, and well-being of parents and emerging adults. Journal of Child and Family Studies, 28(3), 860–871. https://doi.org/10.1007/s10826-018-01314-3

Levine, K. A., & Sutherland, D. (2013). History Repeats Itself: Parental Involvement in Children’s Career Exploration. Canadian Journal of Counselling and Psychotherapy, 47(2), 239–255. Retrieved from http://search.ebscohost.com.proxy.library.upei.ca/login.aspx?direct=true&db=eric&AN=EJ1016333&site=eds-live&scope=site

Vaishnavi, J., & Kumar, A. (2018). Parental Involvement in School Counseling Services: Challenges and Experience of Counselor. Psychological Studies, 63(4), 359–364. https://doi.org/10.1007/s12646-018-0463-9

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Career development crucial for employers and employees

By Fauzia Farzana

Infatuation for work and determination are key elements in accomplishing one’s goals. My passion for managing people has driven me to pursue higher studies in human resources management. Career development is directly linked to the goals and objectives set by an individual. It starts with self-actualization and self-assessment of one’s interests and capabilities. The interests are then matched with the available options. To achieve the highest of anyone, I need to acquire skills, which I am fulfilling through my Master’s in Industrial Relations and Human Resources program at the University of Toronto. The university offers a place to foster my passion and thrive under the guidance of esteemed faculty members. They help me acquire desired competencies and perform to achieve my goals.

Career development of employees is not a mere responsibility of organizations, rather it is their obligation to address the ambitions of employees and create such job positions where they can accommodate their growing ambitions.

I always believed in my career that most employees are career conscious and they will stick to an organization where they feel that they would have an opportunity to showcase their talent, grow to the maximum possible level and achieve their objectives. In employment relations, when an employee thinks about growth, some employees may look for a large package or some may want to climb up the ladder in the hierarchy and reach the topmost position. Again, some may want to acquire higher skills and competencies along with their growth as a human being. Depending upon one’s own thinking, different employee takes different actions in order to achieve their objectives.1

Organizational career development is important for both employee and employer. Both employer and employee must be ready to keep with the changing environment and act accordingly. Employees continuously need to upgrade their skills and competencies to meet the current demands whereas organizations must be ready with those employees who can handle pressure effectively and cease the risk of falling prey to change.2 Therefore, it is necessary to understand the importance of career development to both employers and employees.

Any employee’s career is a sequence of work-related activities as well as his future aspirations. Several factors may affect his career development, such as his behaviour, attitudes, values, ambitions, desires, opportunities, threats, weaknesses and strengths, plus the outer environment and economic conditions.3

Career development activities and opportunities train, motivate and challenge employees for greater productivity in the workplace. For example, an employee might have an interest in developing interpersonal skills. The ideal environment for your employee is the opportunity to interact with customers.

In a nutshell of my study and career progression, I find career development is necessary for those who want look forward and dream to reach higher.

Author Bio

Fauzia Farzana is highly interested in learning complex HR practices in Canada. Farzana’s background and experience have developed her expertise in changing environments in labour markets. The University of Toronto’s MIRHR department is undoubtedly the best place for her to learn about establishing and maintaining satisfactory labour management relations, negotiations, labour market influencing factors, relations management and maintaining positive working relationships among employers and employees.

References

1 http://www.yourarticlelibrary.com/human-resource-management-2/career-development-in-hrm/

2 https://www.mbaskool.com/business-concepts/human-resources-hr-terms

3 https://hr.buffalostate.edu/professional-development-examples

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A call for social work theory in the expansion of the ‘Peter Principle’

By Genevieve Harte

The “Peter Principle” has been around for decades. This is the theory that employees get promoted to their level of incompetence and are then left in a position where they no longer excel. Work and workplaces are rapidly changing, the need for work-life balance is ever increasing and employees’ mental health is paramount. As a result of these changing times, there is a need for social work presence in the workplace to expand this theory. The times of the corporate ladder are over; people want more than just upward mobility, and yet most human resource operations remain largely unchanged. Employees promote or switch jobs and regardless of the outcome they are left in their new positions without any regard for their satisfaction about the move. This idea of promotion to the level of incompetence is outdated and needs to be expanded to include promotion to level of dis-satisfaction with some aspect of the new position (which may or may not be related to ability). Employee priorities evolve over time and they are more diverse than ever before. As a result, they deserve a situational approach to career development, which can be aided by adding a social work component to human resources to fill this function. If done well, employers would see huge productivity gains with happier employees.

Author Bio

Genevieve Harte has a Master’s of Public Administration and over 15 years of experience managing employees. She has a solid understanding of career development issues in both the public and private sectors, having spent 12 years with a management firm consulting with clients in Canada, Europe and the United States. Her passion for employee engagement and social issues led her to pursue a PhD in social work.

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Don’t ask, I’ll tell: Disability disclosure during job search and in the workplace

By Roxy Merkand (Cannexus21 GSEP Award Winner)

Invisible disabilities include conditions that have no visible manifestation or have visible features not clearly connected to a disability (Santuzzi, Waltz, Finkelstein, & Rupp, 2014). Individuals with invisible disabilities choose how to disclose their disabilities in work-related domains (Ragins, 2008; Clair, Beatty, & MacLean, 2005). However, researchers have not investigated how disability disclosure strategies can vary as a function of a worker’s job stage or how these disclosure strategies are learned (Von Schrader, Malzer, Erickson, & Bruyere, 2011). It is critical to develop a nuanced understanding of disability disclosure because disclosure type could have implications for organizational outcomes such as receiving workplace accommodations, job performance and even maintaining employment status (Lindsay, Cagliostro, & Carafa, 2018; McGahey, Waghorn, Lloyd, Morrissey & Williams, 2016). As such, the primary goal of my research is to investigate the disclosure strategies used by employees with disabilities and to link them to workplace outcomes.

To investigate this topic of interest, our research team began with an online mixed-methods study, where undergraduate students with disabilities at the University of Waterloo completed a questionnaire on their disability disclosure experiences. Undergraduate students were chosen as our sample because they likely have variation in disclosure experiences, allowing us to capture a range of disability disclosure strategies. In addition, because the University of Waterloo has the largest co-operative education program in the world, we expected Waterloo students to have more work experience than students at other universities, providing them with increased opportunities to disclose their disabilities.

Our findings showed that job searchers typically disclosed disabilities in reference to fulfillments of job requirements. However, workplace disclosure centred around the student’s diagnosis. Disclosure strategies were reported to be learned through trial and error, as opposed to being taught through campus/community resources. The present findings highlight functional variation in disability disclosure, based on one’s job stage. From a developmental perspective, these findings can inform the creation of a guide for jobseekers/workers with disabilities on the topic of effective disability disclosure.

The study described above is the first of several studies to be conducted in a larger research agenda on disability disclosure. Our subsequent studies will investigate disability disclosure as a communication tool in workplace contexts. According to Communication Accommodation Theory (CAT), individuals adapt their verbal and behavioural communication style to their current communication partner. Functionally, altering one’s communication style to a partner is done to establish psychological closeness or psychological distance – referred to as convergence or divergence, respectively (Giles & Ogay, 2007). Contextual factors such as differing power dynamics, level of trust and the evaluated outcomes of communicating information can also determine whether an individual will engage in convergence or divergence strategies when communicating in a given interaction. Applying CAT to disability disclosure, students may engage in various communication strategies when they disclose their disabilities to others and these strategies may differ based on the target of their disclosure and/or the stage of their job search. Additionally, students may develop and use divergence or convergence strategies over time, based on previous experiences with disability disclosure.

Our team is currently developing and validating a measure of Communication Accommodation. We plan to use this developed measure to investigate the relationship between Communication Accommodation and various workplace outcomes. This is a multi-year research project and as each study is completed, results will be disseminated at conferences in the fields of industrial/organizational psychology, career development and organizational behaviour. It is also of particular interest to our research group to compare disability disclosure between co-op and non-co-op students, in order to help both groups form disclosure-relevant skills as they enter work-integrated learning opportunities and the workforce.

Author Bio

Roxy Merkand is a doctoral Candidate in Industrial/Organizational Psychology at the University of Waterloo (UW) committed to disability advocacy in her research and work. Roxy studies disclosure of invisible disabilities during job search and at work and currently works at UW’s Centre for Career Action, advising students, including those with a disability, as they search for and apply to jobs.

References

Clair, J. A., Beatty, J. E., & MacLean, T. L. (2005). Out of sight but not out of mind: Managing invisible social identities in the workplace. Academy of Management Review, 30(1), 78-95.

Giles, H., & Ogay, T. (2007). Communication accommodation theory. In B. B. Whaley & W. Samter (Eds.), Explaining communication: Contemporary theories and exemplars (pp. 293-310). Mahwah, NJ: Lawrence Erlbaum.

Lindsay, S., Cagliostro, E., & Carafa, G. (2018). A systematic review of barriers and facilitators of disability disclosure and accommodations for youth in post-secondary education. International Journal of Disability, Development and Education65(5), 526-556.

McGahey, E., Waghorn, G., Lloyd, C., Morrissey, S., & Williams, P. L. (2016). Formal plan for self‐disclosure enhances supported employment outcomes among young people with severe mental illness. Early Intervention in Psychiatry10(2), 178-185.

Ragins, B. R. (2008). Disclosure disconnects: Antecedents and consequences of disclosing invisible stigmas across life domains. Academy of Management Review, 33(1), 194-215. 

Santuzzi, A. M., Waltz, P. R., Finkelstein, L. M., & Rupp, D. E. (2014). Invisible disabilities: Unique challenges for employees and organizations. Industrial and Organizational Psychology, 7(2), 204-219.

Von Schrader, S., Malzer, V., Erickson, W., & Bruyere, S. (2011). Employment and Disability Institute: Emerging employment issues for people with disabilities. Retrieved from https://digitalcommons.ilr.cornell.edu/edicollect/1288/.

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Employment: A key determinant of newcomer youth integration?

By Temitope Abiagom

Immigrant young adults are an important source of talent for the Canadian economy as they account for almost half of the total migration population (Statistics Canada, 2017). This cohort of migrants is often favoured by immigration programs that aim to fill labour shortages and redress Canada’s aging workforce. While the integration and employment outcomes of these youth are of concern to policy-makers and stakeholders, the emphasis is often on skills development and labour market readiness. This econometric focus is evident in immigrant youth employment initiatives, which educate newcomer youth about the Canadian workplace culture and support them in their job search (Dobrowolsky, Bryan, & Barber, 2015; Yan, Lauer, & Jhangiani, 2008). However, employment in itself is not sufficient in achieving successful economic integration. The notion that employment predicates the overall adaptation of immigrants contributes to the little attention given to other aspects of immigrant engagement. Including the understanding of everyday experiences of newcomer youth in the workplace, and their sense of belonging and barriers, in addition to access to employment, offers a more comprehensive approach to understanding their career trajectory and economic outcome (Bhagat & London, 1999; Dobrowolsky et al., 2015; Yan et al., 2008).

Developing social and friendship networks contributes to a newcomer youth’s sense of belonging (confidence in one’s identity and connection to people and social institutions), well­ being and career progression (Berry, Phinney, & Vedder, 2006; D. Harrison, T. Harrison, & Shaffer, 2019; Wilson- Forsberg, 2015; Yan et al., 2008). In turn, a positive sense of self, attachment, and well-being facilitate creativity and contribution to an organization’s innovation and competitiveness, which may positively impact career outcomes (Bhagat & London, 1999; Harrison et al., 2019). On the other hand, newcomer youth may face barriers such as perceived discrimination, limited language skills, distributive and procedural unfairness, lack of mentorship and organizational support that hinder their integration in the workplace. These challenges suppress their ability to use their voices and express their creative ideas while compromising their economic outcome compared to their Canadian-born counterparts (Bhagat & London, 1999; Harrison et al., 2019; Yan et al., 2008).

Also, the experiences of newcomer youth in the workplace contribute to the degree to which they adapt to society. The pressure to “fit in” may lead to assimilation, whereby they prefer engagement in their new community rather than showing interest in maintaining their cultural heritage and identity. Marginalization may also occur when there is neither cultural maintenance nor involvement with other people. Separation occurs when cultural maintenance is sought while avoiding a relationship with others. Integration, the most favourable process of immigrant adaptation by policymakers, stakeholders and immigrants alike, is the existence of both cultural maintenance and active participation in the larger society (Ager & Strang, 2008; Berry et al., 2006).

While employment is vital to the integration of newcomer youth, policy-makers and organizations must think beyond economic contribution.

Author Bio

Temitope Abiagom is a Master of Social Work student and a James R Johnston’s scholar at Dalhousie University, Nova Scotia.   Her MSW thesis focuses on the experiences of newcomer youth in the workplace.  She has experience in community social work, counseling, program development and evaluation.

References

Ager, A., & Strang , A. (2008). Understanding Integration: A Conceptual Framework. Journal of Refugee Studies, 21(2), 166-191.

Berry , J., Phinney, J., Sam , D., & Vedder , P. (2006). Immigrant Youth: Acculturation , Identity, and Adaptation. Applied Psychology, 55(3), 303-332.

Bhagat, R. S., & London , M . (1999). Getting started and getting ahead: Career dynamics of immigrants. Human Resource Management Review, 9(3), 349-365.

Dobrowolsky, A., Bryan, C., & Barber , P. G. (2015) . Choices, calculation s and commitments that help to create a home away from home. In A. Dobrowol sky, B. Cot t r ell, & E. Tastsoglou (Eds.), The warmth of the welcome: Is Atlantic Canada a home away from home for immigrants? (pp. 60- 79). Cape Breton University  Press

Harrison, D. A., Harrison, T., & Shaffer, M. A. (2019). Strangers in Strained Lands: Learning From Workplace Experiences of Immigrant Employees. Journal of Management, 45(2), 600- 619. https:/ / doi.org/ 10.1177 /0149206318790648

Statistics Canada. (2017). Focus on Geography Series, 2016 Census. Statistics Canada Catalogue no. 98-404-X2016001. Ottawa, Ontario. Data products, 2016 Census.

Wilson – Forsberg, T. (2015). Immigrant Adolescents’ Journey to Belonging in New Brunswick: Making Friends with Local-born Peers. In E. Tastsoglou, A. Dobrowolsky, & B. Cottrell (Eds.), The warmth of the welcome: Is Atlantic Canada a home away from home for immigrants? Cape Breton University Pres s. Kindle Edition (3674-3675).

Yan , M ., Lauer, S., & Jhangiani , S. (2008). Riding the Boom: Labour Market Experiences of New Generation Youth from Visible Minority Immigrant Families. Canadian Ethnic Studies, 40(2), 129-148.

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Maintaining work-life balance in a post-COVID-19 world

By Mohit Bassi

The present spread of the novel coronavirus (COVID-19) will have a greater societal impact than the 9/11 terrorist bombings in New York (Atkeson, 2020; Gerber, 2020). A large part of the global efforts to curtail COVID-19 involves staying at home to stop the spread of the pandemic (Sajed & Amgain, 2020). This sudden sociocultural change has led to mass efforts in shifting education, training and work programs online; individuals have increasingly started working from home and engaging in “remote work” (Sajed & Amgain, 2020). However, this transition to working from home brings new challenges and considerations for bosses, employees and career practitioners.

Mental health is affected by the pandemic

Sigmund Freud has been credited for saying “Love and work … work and love, that’s all there is … love and work are the cornerstones of our humanness” (Sherman, 2009). Until recently, most people have experienced a physical separation between where they work (eg, an office) and where they spend time with loved ones (eg, at home). Work can give our lives meaning, but it is also a source of socialization (George, 2010), goal orientation (Curral & Marques-Quinteiro, 2009), cognitive flow (Salanova, Bakker, & Llorens, 2006) and reciprocity (Arthur & Kram, 1989). For many individuals, taking care of oneself and replacing these needs have become difficult when shifting toward independent work from home (Dechen, Wangyal, Tanimoto, Sato, & Kanai, 2020). Uncertainty from the pandemic has led to increases in anxiety, depression, and stress among healthcare workers and the general public (Liu, et al., 2020). Especially for parents, the task of taking care of loved ones while managing work may be very challenging (Traube, et al., 2020).

Remote work is a future that cannot be ignored

Just as the 9/11 terrorist attacks indefinitely changed global social policies related to privacy, security and travel (Paquin & James, 2014), it is anticipated that COVID-19 will have lasting impacts on how we work and will accelerate existing digital infrastructure to further support and enable remote work (Greenhalgh, Koh, & Car, 2020). For example, the use of telehealth and telemedicine offers healthcare providers (eg, doctors, mental health workers) access to their patients remotely (Hollander & Carr, 2020). University classes are shifting online, and educational institutions are building massive open online courses (MOOCs) available for members of the public to take (Breslow, et al., 2013). The advent of 5G networks and growing telecommunications infrastructure means faster speeds, lower latency and a more connected world (Lema, et al., 2017). Although remote work is not possible for every profession, it is possible that the future of traditional work may largely be supplemented, or supplanted, by remote work. However, many workers are faced with unmet social and cognitive needs that are typically attained through traditional work.

Balancing mental health and productivity

“Find three hobbies you love: One to make you money, one to keep you in shape, and one to be creative” – Anonymous

In a world where we are working and living from home, it can be easy to get caught up in distractions related to work and life. At a time like this, we must be mindful of our unmet needs, especially during a global pandemic where physical health may be given more attention than our mental health. Ask yourself (and your clients): What hobby or aspirations have you been putting off? What is something that you never found time for, that you can possibly do now from your home? In times of uncertainty about the future, now might just be the best time to pick up a book, set a new fitness goal, learn to draw or meditate.

Author Bio

Mohit Bassi is a master’s student in Counselling Psychology at the University of British Columbia. He is a recipient of the SSHRC Canada Graduate Scholarship and is interested in mental health and creativity research as it applies to career development. His thesis is on culturally adapting counselling/psychotherapy with Indo-Canadian immigrants.

References

Arthur, M. B., & Kram, K. E. (1989). Reciprocity at work: The separate, yet inseparable possibilities for individual and organizational development. In M. B. Arthur, D. T. Hall, & B. S. Lawrence (Eds.), Handbook of Career Theory (pp. 292-311). Melbourne, Australia: Canbridge University Press.

Atkeson, A. (2020). What will be the economic impact of COVID-19 in the US? Rough estimates of disease scenarios (No. w26867). National Bureau of Economic Research, 1-25. Retrieved from http://www.nber.org/papers/w26867

Breslow, L., Pritchard, D. E., DeBoer, J., Stump, G. S., Ho, A. D., & Seaton, D. T. (2013). Studying learning in the worldwide classroom research into edX’s first MOOC. Research & Practice in Assessment, 8, 13-25.

Curral, L., & Marques-Quinteiro, P. (2009). Self-leadership and work role innovation: Testing a mediation model with goal orientation and work motivation. Revista de Psicologia del Trabajo y de las Organizaciones, 25(2), 165-176.

Dechen, T., Wangyal, S., Tanimoto, S., Sato, H., & Kanai, A. (2020). A preliminary study of risk assessment of mobile workers for improvement of work-life balance. Bulletin of Networking, Computing, Systems, and Software, 9(1), 43-45.

George, J. M. (2010). The wider context, costs, and benefits of work engagement. European Journal of Work and Organizational Psychology, 20(1), 53-59.

Gerber, R. (2020, April 09). COVID-19 is this generation’s 9/11, and other ways life will never be the same again. Retrieved from Forbes: https://www.forbes.com/sites/greatspeculations/2020/04/09/covid-19-is-this-generations-sept-11-and-other-ways-life-will-never-be-the-same-again/#c27399249e1d

Greenhalgh, T., Koh, G. C., & Car, J. (2020). Covid-19: a remote assessment in primary care. British Medical Journal, 368, 1-5.

Hollander, J. E., & Carr, B. G. (2020). Virtually perfect? Telemedicine for Covid-19. The New England Journal of Medicine. doi:10.1056/NEJMp2003539

Lema, M. A., Laya, A., Mahmoodi, T., Cuevas, M., Sachs, J., Markendahl, J., & Dohler, M. (2017). Business case and technology analysis for 5G low latency applications. IEEE Access, 5, 5917-5935.

Liu, S., Yang, L., Zhang, C., Xiang, Y. T., Liu, Z., Hu, S., & Zhang, B. (2020). Online mental health services in China during the COVID-19 outbreak. The Lancet Psychiatry, 7(4), e17-e18.

Paquin, J., & James, P. (Eds.). (2014). Game changer: The impact of 9/11 on North American security. Vancouver, BC: UBC Press.

Sajed, A. N., & Amgain, K. (2020). Corona virus disease (COVID-19) outbreak and the strategy for prevention. Europasian Journal of Medical Sciences, 2(1), 1-4.

Salanova, M., Bakker, A. B., & Llorens, S. (2006). Flow at work: Evidence for an upward spiral of personal and organizational resources. Journal of Happiness Studies, 7(1), 1-22.

Sherman, J. E. (2009, December 13). Love, work, play: Physics, organism, organization and romance in a nutshell. Retrieved April 2020, from Psychology Today: https://www.psychologytoday.com/us/blog/ambigamy/200912/love-work-play-physics-organism-organization-and-romance-in-nutshell

Traube, D. E., Hsiao, H. Y., Rau, A., Hunt-O’Brien, D., Lu, L., & Islam, N. (2020). Advancing Home Based Parenting Programs through the Use of Telehealth Technology. Journal of Child and Family Studies, 29(1), 44-53.

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Crisis management: Identifying effective leadership competencies during the COVID-19 pandemic

By Nkem Onyegbula

In today’s global market, organizations continue to face several business challenges from changes ranging from economic downsizing, the drop in oil and gas prices, climate change, globalization, continuously changing technology to stringent cross-border policies. However, nothing has been more challenging than the impact of the recent COVID-19 pandemic, which will and has affected every sector and dimension of humankind.

Research conducted by Sunnie Giles (2016) across 195 leaders in 15 countries found that the top 10 leadership competencies are vital priorities for leadership development programs (LDPs) because they are challenging to master, partly because improving in them means acting against our nature. These  competencies were grouped into five themes (Giles, 2016):

  • Demonstrating strong ethics and providing a sense of safety
  • Empowering others to self-organize
  • Openness to new ideas, and fostering organizational learning
  • Efficient learning
  • Nurturing growth
  • Fostering a sense of connection and belonging

Effective LDPs are critical for both employees and employers in this new terrain of unpredictable rapid change. There is a need to anticipate these changes, find ways to cope with them and ensure our leaders are ready to handle them.

With the recent COVID-19 pandemic, leadership attributes will undergo testing. Only those with strong leadership competencies will survive the sudden change. The survival or disappearance of an organization during this turbulent time will depend on whether leaders exhibit these competencies.

One of the most effective leadership competencies needed during the pandemic is resilience. I, for one, tend to be resilient when I connect with my spirituality. I find myself sometimes in situations where I completely forget to execute my learning and understanding of effective leadership skills. In those times, I know it is my spirituality that kept me going. I prayed and asked for God’s wisdom to handle the difficult situations. I passionately believe resilience is one of the competencies that will test a leader’s effectiveness in these difficult times of the COVID-19 pandemic.

As an effective leader, the need to be humble and genuinely love our followers is critical. Rick Warren (2007) said, “Humility is thinking more of others. Humble people are so focused on serving others; they do not think of themselves.” Servant leadership is relevant but often ignored (Bernice et al., 2017).

Servant leadership means placing the good of others and the organization over the leader’s self-interest (Bernice et al., 2017).

In the pursuit to be effective leaders, it is critical to embrace our spirituality as “faith anchors leadership in deeply held belief about the world, people and the purpose of work” (Bernice et al., 2017). That faith motivates leaders to seek creative solutions to business challenges that typically do not exist in the typical day-to-day business practices (Bernice et al., 2017). During unforeseen and sudden changes such as the pandemic, so much unfamiliarity and uncertainty arise, making effective responses often lacking (Gemma & De Smet, 2020). COVID-19 has reminded us all that, as humans, we are not always in complete control of our situations. Instead, we all need to remember to seek resilience through spirituality to guide us through difficult times and not rely solely on our knowledge and competencies.

Author Bio

Nkem Onyegbula is a principal with CYNKON. He is responsible for providing change management services to his numerous clients. Prior to CYNKON, Nkem worked in Canada for Deloitte and the City of Edmonton. Onyegbula holds an MBA from the University of Tampa and a bachelor’s from the University of Lagos. He cherishes quality time with his wife and three kids.

References

D’Auria, Gemma, and Aaron, De Smet. “Leadership in a Crisis: Responding to the Coronavirus Outbreak and Future Challenges.” McKinsey & Company, Mar. 2020, www.mckinsey.com/business- functions/organization/our-insights/leadership-in-a-crisis-responding-to-the-coronavirus-outbreak-and-future- challenges.

Giles, Sunnie. “The Most Important Leadership Competencies, According to Leaders Around the World.” Harvard Business Review, 25 Oct. 2017, hbr.org/2016/03/the-most-important-leadership-competencies- according-to-leaders-around-the-world

Ledbetter, Bernice, et al. “Does Spirituality Make a Difference in Leadership? – Peer-Reviewed Academic Articles: GBR.” Graziadio Business Review | Graziadio School of Business and Management | Pepperdine University, 22 Feb. 2018, gbr.pepperdine.edu/2017/12/spirituality-make-difference-leadership/

Warren, Rick. The Purpose Driven Life: What on Earth Am I Here for, Rick Warren. Zondervan, 2007.

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How to help the “homo economicus” in the career office

By Taylor Witiw

“What program can I finish in the shortest amount of time, that will give me the highest income when I am done (referred herein as -time/+money)?” This is the question that prospective students bring to my institute most frequently. It is a real question and always honest, but as a career development practitioner I still finding it striking every time I hear it. Something feels off. Experience suggests that focusing on this question primarily is not the most helpful step toward a preferred future. However, it is difficult to articulate what is missing and practitioners also strive to empower clients, or to let them lead. This is what many folks want to discuss in a session, sometimes exclusively. Since the -time/+money question is genuine, it is important that practitioners have an approach for working with it. Equally, it is important that practitioners understand what is off, so they can challenge clients toward growing their consciousness about the worlds they wish to create for themselves and those around them.

Recently in CERIC’s Careering magazine, I wrote about how practitioners can move toward a more contextual approach to working with clients. One of the reasons the time/+money question is problematic is it doesn’t address the specific values, interests, skills and goals of a client, let alone their social contexts. Discussions of income are necessary and inevitable when discussing most life goals, but they are not sufficient. Additionally, there is no clear answer for which post-secondary program or careers lead to the golden -time/+money ratio. Government resources such as alis.alberta.ca and jobbank.gc.ca offer valuable tools to help explore employment statistics, job posting and income data, but career paths are rarely linear. Further, these resources are limited in their ability to express the nuances of specific roles, promotions  and the opportunities of happenstance. Finally, the -time/+money question is challenging in its salience because it makes all other questions seem opaque and irrelevant: why?

A growing body of literature argues that clients and prospective students are trained to ask that question (Attick, 2017, Leech, 2012; Matheson & Matheson, 1996; Spring, 2015; Zibechi, 2010). Education systems increasingly undertake the immense task of preparing flexible “human capital” to enter job markets that are all too often unstable. Schools prepare each student to survive the turbulent economy by acting as a “homo economicus,” which frankly is a terrifying way to say an economically rational person. That is precisely what is expressed by the -time/+money question: economically rational clients who want to minimize the investment of time and other resources and maximize their profit. Folks want good value for the time, effort and money they spend, which is reasonable – but not in a way that makes other rationale obsolete. Economic logics, like scientific or other logics, are not sufficient for interpreting and organizing life in a humanizing way for the common good. In parallel, the psychologist Carl Rogers (1955) reminds us that science “is not an impersonal something, but simply a person living subjectively another phase of himself” (p. 278). This is also true of the economy so often mentioned in the news. Allowing one logic to dominate an entire decision-making process to the exclusion of all others is misguided and can be harmful. The question then becomes, how do we refocus career on the person?

There are often opportunities to redirect the -time/+money question in consciousness-raising ways, involving humanizing curiosity and question asking. We may ask the client, “What will that income mean for your life?” as a way of identifying the underlying purposes, values and interests of the client. This also demonstrates that “profit” is not the underlying aim, but a life the client wishes to lead. From there, it is possible to challenge whether -time/+money solutions truly offer the lives most worth living. While not an exhaustive guide, this is a place to begin examining a needful subject in career practice.

Author Bio

Taylor Witiw works as a supervisor for the Northern Alberta Institute of Technology’s Advising and Career Development Service for prospects, students and alumni. He is currently studying in the University of Alberta’s Master’s in Education Policy Program.

References

Attick, D. (2017). Homo economicus at school: Neoliberal education and teacher as economic being. Educational Studies , 53(1), 37-48.

Leech, G. (2012). Capitalism: A structural genocide. Zed Books.

Matheson , D. & Matheson , C. (1996). Lifelong learning and lifelong education: a critique. Research in Post-Compulsory Education , 1(2) , 219-236 .

Rogers , C. R. (1955). Persons or science? A philosophical question. American Psychologist, 10(7) , 267- 278.

Spring, J. (2014). Globalization of education: An introduction. Routledge.

Zibechi , R. (2010). The complex decolonization of the school. In L.Meyer & B. Alvarado (Eds.). New world of indigenous resistance : Noam Chomsky and voices from North, South, and Central America. City Lights Books (pp.315-330).

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Navigating my professional identity as a social justice-oriented counsellor: “The professional is political”

By Walaa Taha (Cannexus21 GSEP Award Winner)

“Education is our passport to the future” – Malcom X

As the daughter of immigrant parents, the arduous struggles my parents endured to provide me with a “better passport to the future” is what underlies my dedication to pursue counselling and support others in their educational and career journeys. However, what if one does not have the tools to develop their career due to factors beyond their control? How then does our role as professionals fit in with empowering others to succeed in their careers regardless of their challenges?

In reflecting upon this, a powerful “aha moment” was learning the Hays “ADDRESSING” model (2008) . This model posits that an individual’s identity is a multidimensional combination of Age, Developmental and acquired Disabilities, Religion, Ethnicity, Socioeconomic status, Sexual orientation, Indigenous heritage, National origin and Gender (Hays, 2008). These various aspects of identity may reflect privileges or oppression that either facilitate or hinder individuals in reaching their career goals. As a female, a visible member of a cultural and religious minority, and the first person in my family to pursue graduate studies, I have constantly faced challenges while treading a path that is filled with doubt and discomfort. However, I recognize the privilege that accompanies the opportunities I possess and the strengths I have in my identity, which allow me to embrace the challenges I face with gratitude and hope. As a counsellor, I want to support others to use their strengths to reach their career goals as well, while recognizing and better understanding the role cultural influences play in this process.

Further, as a graduate student in a program committed to social justice, I am constantly assessing my positionality and hence, my responsibility of challenging and dismantling the social inequities that exist within our society. Implementing a social justice framework requires counsellors to address issues of inequity, power and oppression, with the aim of challenging unjust policies and systems (Stewart, 2014), as various research studies have shown the negative impacts of societal oppression on health outcomes in individuals (Nadal et al., 2014; Ratts et al., 2016). To alleviate social oppression, we must utilize our professional roles and take a stance on societal injustices. It is not enough to be aware of the inequities in our society, but rather, it is critical that we take a stance of action because “doing nothing to address social injustices is both a choice and form of action – one that directly or indirectly supports injustices” (Arthur & Collins, 2014). Therefore, “the professional is political”; as a professional, it is critical to take stances on social issues to ensure we are not perpetuating the injustices we aim to eliminate (Arthur & Collins, 2014). This involves challenging dominant discourses that are prescriptive rather than responsive and accepting, and allowing space for alternative ways of knowing and being (McNamee, 2015). This includes being curious about differences, being open to new understandings and moving away from having to reach one ultimate “truth.” This includes questioning the ways in which aspects of our profession can further marginalize individuals if we do not implement cultural and social considerations. Further, engaging in active stances on social issues will help us, as counsellors and educators, in supporting others in realizing and reaching their potential by challenging the systemic barriers they face when pursuing their educational and career goals.

Author Bio

Walaa Taha is currently a graduate student at the University of Calgary, pursuing a MSc in Counselling Psychology. Her interests include counsellor education and training, with a focus on multicultural counselling competencies and how this pertains to supporting clients in fulfilling their educational and career goals.

References

Arthur, N., & Collins, S. (2014). Counsellors, counselling, and social justice: The professional is political. Canadian Journal of Counselling and Psychotherapy48(3).

BlackPast, B. (2007) (1964) Malcolm X’s Speech at the Founding Rally of the Organization of Afro-American Unity. Retrieved from https://www.blackpast.org/african-american-history/1964-malcolm-x-s-speech-founding-rally-organization-afro-american-unity/

Hays, P. A. (2008). Addressing cultural complexities in practice: Assessment, diagnosis, and therapy. Washington, DC: American Psychological Association.

McNamee, S. (2015). Radical presence: Alternatives to the therapeutic state. European Journal of Psychotherapy & Counselling17(4), 373-383.

Nadal, K. L., Griffin, K. E., Wong, Y., Hamit, S., & Rasmus, M. (2014). The impact of racial microaggressions on mental health: Counseling implications for clients of color. Journal of Counseling & Development92(1), 57-66. doi: 10.1002/j.1556-6676.2014.00130.x

Ratts, M. J., Singh, A. A., Nassar‐McMillan, S., Butler, S. K., & McCullough, J. R. (2016). Multicultural and social justice counseling competencies: Guidelines for the counseling profession. Journal of Multicultural Counseling and Development44(1), 28-48.  doi: 10.1002/jmcd.12035

Stewart, J. (2014). The school counsellor’s role in promoting social justice for refugee and immigrant children. Canadian Journal of Counselling and Psychotherapy, 48(3), 251-269. Retrieved from https://cjc-rcc.ucalgary.ca/article/view/60990/46291

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