2022

Project to map Canada’s career services landscape awarded to Challenge Factory and CCDF

CERIC has selected Challenge Factory in partnership with the Canadian Career Development Foundation (CCDF) to take on a project that will scope out who is providing career services where across Canada, producing insights that can influence the future of the field. This project will demonstrate the breadth and depth of support that Canadians receive from this sometimes-hidden sector as we all navigate a changing labour market. The career development sector can be critical leaders over the next 10 years, shaping the future of work, employment, education, purpose and community. 

Canada currently lacks basic comprehensive data on the overall size, scope and composition of its career development sector. Having this valid and credible information is necessary to inform the field itself as well as policymakers – and Canadians broadly – as to the makeup of this varied group of professionals. Scoping the career development landscape will increase the core intelligence available to the sector to address a range of work related to determining the socio-economic impact of career development, understanding career professionals’ learning needs, and advocating for public awareness and recognition of the value of career development. 

Challenge Factory and CCDF bring deep expertise in research and the Canadian career development sector to this Scoping the Canadian Career Development Landscape project. Challenge Factory is a workforce development research agency and consultancy that helps purpose-driven organizations and communities shape the future of work, bringing transformative change to their people and workplaces. CCDF is a non-profit centre of excellence and innovation committed to ensuring every Canadian can be successful in their learning, work and career transitions, and to that end, conducts rigorous research to strengthen the evidence base.  

This project emerged from a Request for Proposal (RFP) that CERIC issued earlier in the year to undertake first-of-its-kind market research about the field. The purpose is to make the field more visible by answering fundamental questions around how many professionals are practising career development in some form in the country. As part of gaining a full picture of the career development landscape, the project will also seek to identify select high-level outcome measures that flow from the delivery of career services. Additionally, the research will consider the state of Equity, Diversity, Inclusion and Indigeneity (EDII) among career professionals in Canada and whether those providing career development services reflect learners and clients they serve.  

To date, research about the landscape of career development in Canada has been patchwork in nature and not produced reliable baseline date. This new mapping effort will create an up-to-date snapshot of the field by consolidating and leveraging information sources that already exist, then filling in the gaps using targeted primary data collection. Stakeholder engagement and collaboration throughout the project is planned to ensure incorporation of a diversity of sector-wide perspectives, knowledge and expertise.  

A key output of this project will be the development and testing of a “Scoping Model” that will provide a foundational evidence base about the structure of the pan-Canadian field. It will include insights and recommendations that will be of use to professional associations, educational institutions and employers who provide leadership and support to the field, and government policymakers who work on related policies, programs and funding. 

The findings of the project will be known by the beginning of 2024.

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Motivation at Work: Helping Your Clients to Develop Skills for Energy, Enthusiasm and Effectiveness

PAST PAID WEBINAR SERIES

person   Presenter(s)

 Dr. Jason Cressey

calendar icon   Original dates and time

  • October 18, 25 & November 1, 2022

12:00 pm – 1:00 pm ET

Cost

PAID Webinar Series

Overview

Motivation is the most important driver behind achieving goals. If someone is not motivated, they achieve very little – or nothing at all. Perhaps the greatest gift we can offer others (and ourselves) is the extra push that can make all the difference: targets that may now be reached and dreams that can be realized. Developing the skills to motivate others is not a mysterious game of chance – rather, new research from the field of psychology reveals how we can help others to work more enthusiastically towards their goals and remain focused even when obstacles appear. The skills involved include the kind of questions we ask (and the way we ask them), the insights we offer, the way we show up ourselves and the way we encourage others to think. These skills are subtle – but vitally important – for you to help others achieve the success they seek.

Why Career Practitioners Should Attend

The benefits are two-fold: motivation is an essential skill to share with clients who feel disillusioned due to career upheaval, exhaustion or anxiety. In this sense, the webinars offer a range of valuable tools for professionals to pass along to clients in their career development journey.

Additionally, the onus lies on career development professionals themselves to model high levels of motivation and integrate the skills presented in these sessions into their own professional lives. The insights gained from this webinar series, therefore, stand to benefit both those who attend and, in turn, the clients they serve.

Finally, participants will engage in a rich and varied learning experience with the opportunity to test their knowledge in the third and final webinar of the series through small group exercises.

Webinar #1: What motivation is (and isn’t)

Tuesday, October 18
  • Understand what motivation is and why internal motivation is so essential to human behaviour
  • Identify the many different types of motivation and understand how each has a different likelihood of long-term positive/successful outcomes
  • Learn what types of rewards motivate people (and which do not)
  • Distinguish between coercion, persuasion and true motivation
  • Explore your own relationship with motivation and how this can impact those you work with
  • Gain an understanding of how motivation ebbs and flows over time and how to cultivate the “golden moments” when it is most prevalent

Webinar #2: The critical skills to motivate

Tuesday, October 25
  • Explore the 10 critical skills to motivate others
  • Identify what communication styles positively impact motivation levels
  • Understand the importance of non-verbal behaviour in levels of motivation
  • Confront the major factors that occur when people lose motivation, and help them get a ‘kick start’ if apathy sets in
  • Work with the skills of empathy, reframing and defining purpose to enhance levels of motivation

Webinar #3: Motivation in action: practicing the skills hands on

Tuesday, November 1
  • Apply the skills from the previous two webinars in paired discussions and small-group activities
  • Get real-time feedback on your motivational skills
  • Explore real-world situations and consider how the skills acquired in this course can be applied to maximum effect
  • Gain an experiential understanding of motivational theories, and use the opportunity to ask any remaining questions you may have to become a more motivated career specialist
Dr. Jason Cressey photo

Dr. Jason Cressey gained his PhD from Oxford University, specializing in social behaviour, interpersonal communication, emotional intelligence, cultural differences and positive psychology. Since 1997, he has been a consultant and workshop facilitator for a wide range of clients – from small non-profits to global corporations – on a variety of psychology-related topics. He is a popular keynote speaker and brings a dose of humour and personal story-telling to all his presentations. Jason also offers online coaching/counselling, applying insights and perspectives from his many years in the field to assist clients in managing obstacles and challenging situations.

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What attendees at Dr. Jason Cressey's 2021 Positively Resilient webinar series had to say:

Kim Abram, Case Manager, ISSofBC, BC

Dr. Jason Cressey is of a high caliber – great info, practical ways to apply what we learn, the PowerPoint was well-made and kept my attention, and his presentation style is engaging. Usually how the event is delivered is as important as what is delivered, so speakers with this type of professionalism and energy would lead to more great webinars.

Tonya Holowitski, Career and Diversity Advisor, CPA Alberta, Alberta

Keep using speakers like this man.  Really engaging and alive on screen.

Simrat Sathi, Case Manager, ISSofBC, Case Manager, BC

The webinar was great! Excellent topic, content and presenter. There was a lot of information shared generously, which the audience appreciates. In our organization, my teammates were grateful for the content and tips. Dr. Jason Cressey has a simple approach to complex issues, which made it easy to learn! I am able to apply the valuable tips in many situations in the past 2 weeks.

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Real-World Resume Strategy: What Do CDPs Need to Know in 2023?

person   Presenter(s)

 Gabrielle LeClair and Barb Penney

calendar icon   Date and time

  • Wednesday, October 12, 2022
  • Wednesday, October 19, 2022
  • Wednesday, October 26, 2022

12:00 pm – 1:00 pm ET (check your timezone)

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Overview

Today’s employment market demands a new standard for resumes that a template cannot deliver. Strategic resume development is vital for career professionals to provide customized and valuable support, address individual client backgrounds, objectives and needs, and help their clients meet their goals.

This webinar series will introduce participants to techniques that leading Canadian professional resume writers use to attract employer attention, appeal to hiring managers, deal with barriers, and optimize for ATS (applicant tracking systems). Participants will hear from Master Certified Resume Strategists and Career Professionals of Canada (CPC) course instructors and benefit from real examples and samples from Best Canadian Resumes.

Why Career Practitioners Should Attend

This webinar series offers career practitioners the opportunity to understand the foundation of strategic resume development and learn more about developing strategic and customized resumes, marketing client value, incorporating rich accomplishment statements, and maximizing resumes with formatting techniques.

Participants will engage in an engaging learning experience with exercises, activities, and opportunities to self-reflect on their learning. By the end of the series, participants will know more about upgraded resume writing and current theories, concepts and best practices in supporting their clients in their job applications.

Webinar #1: Understand resume strategy

Wednesday, October 12
  • See the resume as strategic marketing document
  • Promote client value using marketing best practices
  • Appeal to employers with customized resumes
  • Position clients as uniquely qualified
  • Showcase skills including those gained through pandemic

Webinar #2: Leverage resume design and mechanics

Wednesday, October 19
  • Write actively using future-focused language
  • See the difference effective writing can make
  • Shift focus from barriers to client value
  • Be strategic with resume real estate
  • Brand your client with resume formatting that works
  • Explore upscaled resume designs

Webinar #3: Optimize resumes for ATS

Wednesday, October 26
  • Review the most important considerations for ATS
  • Optimize client success using keywords for ATS
  • Consider layout and design for ATS compatibility
  • Discover how to learn more about advanced resume development and designing resumes for ATS

Individual certificates of attendance will be provided to all registered participants who attend the webinar LIVE.

COST Non-CPC Members

CPC Members

Individual Rate

$159

$119

Group Rate*

$119.25 each

$89.25 each

*If you register 5 or more participants from the same organization at the same time, you qualify for the group rate of 25% off registration fees.

CERIC PAID webinars are now hosted on the Zoom Event platform! Learn about the changes in our FAQ.

Gabrielle LeClair photo

Gabrielle LeClair is a Master-certified resume writer and career coach with more than 15 years of experience building partnerships with thousands of clients to create authentic and compelling resumes. Through her work with Career Professionals of Canada, instructing the popular one-week Real-World Resume Strategy program, Gabrielle empowers career practitioners to expand their professional competencies and increase their impact with their clients. Gabrielle draws on her bachelor’s degree in adult education from Brock University to create environments for professionals to share their knowledge and experience within a supportive community of learners.

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Barb Penney headshot

Barb Penney is an award-winning Master Certified Resume Strategist and a Career Professionals of Canada course instructor and volunteer. She worked as a human resources professional in the healthcare and private and charitable sectors for 25+ years. Today Barb operates her own career consulting business, Winning Resumes Career Solutions.

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How to Effectively Integrate Reflective Practice in Experiential Learning for Career Development: Tools, Frameworks and Map

PAST PAID WEBINAR SERIES

person   Presenter(s)

 Mark Franklin, Rich Feller and Sean Elliott

calendar icon  Original dates and time

  • November 22, 29 & December 6, 2022

12:00 pm – 1:00 pm ET

Cost

  • PAID Webinar Series

Overview

With increasing investment in and expansion of Experiential and Work Integrated Learning programs, you want to ensure the most successful outcomes. But one of the stickiest challenges remains how to integrate quality Reflective Practice to help learners make meaning of their experience, and better translate their learning to their next steps in work or learning. While many desire to use reflective practice to unlock the Career Development value within Experiential Learning, it often does not occur as much or as effectively as they would like.

The CERIC-OneLifeTools Wayfinder project uncovered benefits of quality Reflective Practice (RP) including better learner performance, engagement and retention; enabling knowledge translation and making the most of feedback and supervision; increased effectiveness in planning professional and personal development; gaining the ability to identify development of human skills such as decision-making, goal setting, problem-solving and communicating to gain employment; greater job satisfaction and enhanced professional life. Importantly, the project showed that effective RP in Experiential Learning (EL) unlocks Career Development (CD) value.

Join three 1-hour sessions to move from RP theory to evaluating specific resources that unlock CD’s value within your Experiential and Work-Integrated Learning programs. You’ll

  1. examine Foundations and Frameworks,
  2. evaluate Practical Tools, Questions and Prompts and
  3. experience 3 specific Reflective Practices to integrate into your customized Reflective Practice Map.

For those who attended a Wayfinder launch session, this series goes far beyond the brief demos and scenarios, and offers substantive learning drawing on insights and tools from the Wayfinder project.

Who Should Attend

Career practitioners, WIL practitioners, co-op / internship staff. faculty members, professors. Those involved or interested in Experiential Learning, Service Learning, Capstones and more.

Why Should You Attend

Advance RP for EL to maximize connection between RP, EL and CD. By the end of the series, participants will better understand the theory of RP, will be able to apply RP frameworks and best practices, and will be able to evaluate questions and prompts for EL initiatives. Participants leave with a draft Reflective Practice Map for their EL initiatives and will engage in a rich and engaging learning experience with the opportunity to see tools, watch demos and engage in small group practice.

Webinar #1: Examine foundations and frameworks

Tuesday, November 22
  • Making the case for better RP for EL
  • Finding resources for RP: Wayfinder search site overview (https://ceric.ca/wayfinder/) and use cases
  • Understanding EL-RP Frameworks
  • Be introduced to 2 concepts from Wayfinder: DEAL & Experience Record
  • Begin customizing Reflective Practice Map

Webinar #2: Evaluate practical tools, prompts and questions

Tuesday, November 29
  • Evaluate RPs and Wayfinder resources for you to localize for your initiatives
  • Customize a Reflective Practice Map for your initiatives
  • Experience 1st of 3 Reflective Practice Tools: Learn, Practice, Evaluate (e.g. Feedforward, Clarification Sketch, Reflecting on Competency Development)

Webinar #3: Experience 3 practices to embed into your EL or WIL

Tuesday, December 6
  • Learn & practice two more RP tools, then integrate into your customized Reflective Practice Map
Mark Franklin photo

Mark Franklin, MEd, PEng, leads CareerCycles, co-founded OneLifeTools, teaches career management at University of Toronto and is a Stu Conger Career Development Leadership Award recipient. Mark consulted in his earlier engineering career, before earning a master’s in counselling then leading student services initiatives in universities. He led the CERIC-funded Wayfinder project.

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Rich Feller photo

Rich Feller, PhD, is former president of the National Career Development Association, one of Colorado State University’s 12 University Distinguished Teaching Scholars, Executive Director of the Career Development Network, advisor to YouScience and OneLifeTools co-founder.

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Sean Elliot photo

Sean Elliott, CCDP, MEd, is Regional Associate Director, Central Region with CEWIL Canada. He assists postsecondary educational partners in exploring innovative WIL opportunities. Previously, he worked in career development, employer relations, co-operative education, EL and WIL, as a champion for underrepresented and marginalized community groups. Sean is Certified Career Development Practitioner.

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Testimonials– Wayfinder

What people have been saying about the Wayfinder and its Reflective Practice resources:

Roberta Borgen, President, Life Strategies, BC

I liked the term “preflection” and appreciated the emphasis on reflection at all stages of experiential learning. I appreciated the research that went into this project and how effectively the resources has been organized for easy access.

Darlene Hnatchuk, Director, Career Planning Service (CaPS), McGill University, Montreal, QC

Whether designing for co-curricular or curricular experiential learning, CERIC’s new Wayfinder provides tools to link career development to reflective practice, to help learners make meaning of their experience, and better translate their learning to the workplace… I am thrilled about this new self-serve resource from CERIC and am already sharing with colleagues on- and off-campus how this can enhance learners’ development in their activities.

Gillian Johnston, CCDP, Director CDPCBO & Professor, George Brown College, ON

The site you have created and all the resources are incredible. In teaching new CDPs to be reflective, your resources are a motherlode of material that will help them on their way to being reflective practitioners who can also help clients in the reflective process.

Find Reflective Practice Resources to enhance Career Development within Experiential Learning

The Wayfinder search site from OneLifeTools curates top resources and insights to create or improve reflective practice on experiential learning and expand career development impact.

The free Reflective Practice tools discussed in this webinar series will be drawn from the Wayfinder.

The Wayfinder can be searched by type of resource, type of experiential learning, type of practitioner (called maker), type of learner and more. Whether you identify as post-secondary staff, event or workshop facilitator, employer, community organization, K-12 teacher or counsellor, a student or learner, the site is for you.

The Wayfinder site also features several additional resources, including the Maker’s Audit & Guide and Literature Search & Abstract.

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2022

Survey reveals learning preferences of Canada’s career development professionals

As career professionals juggle full workloads and pandemic-related challenges, a majority say cost and time are major factors driving their decisions about what type of professional development they engage in.  

This was among the results of CERIC’s 2022 Content & Learning Survey of Career Development Professionals*, which surveyed 644 people working in the career development field about their learning needs, preferences and behaviours in May 2022.  

The survey found 44% of career development professionals (CDPs) spend between 1 and 3 hours monthly on formal and informal professional development. Nearly one-third (28%) of respondents have less than $500 to spend on professional development annually (including money provided by their employer as well as personal spending), while 19% have no budget for learning.  

While the lifting of pandemic restrictions has enabled people to gather in person more easily, career professionals aren’t ready to walk away from the accessibility of online learning. The survey results show over half of CDPs plan to maintain their level of participation in virtual conferences, workshops and webinars. However, 46% plan to increase their attendance at in-person conferences over the next two years, suggesting that offering learning in a variety of formats will be key to meeting learner needs.  

Among the other findings: 

  • 51% of respondents say they would be most likely to use Massive Open Online Courses (MOOCs) as a source of learning, compared with micro-credentials (37%) and paid, formal courses (13%) 
  • 22% use online learning platforms such as LinkedIn Learning, Udemy and Coursera most frequently as a source of learning 
  • The top 3 issues, topics or themes CDPs want to learn about to support their work are: labour market information, counselling/coaching practices and mental health. Many also identified topics connected to equity, diversity and inclusion.  

Visit the Content & Learning Survey page for a PowerPoint with detailed results on professional development and respondent demographics, as well as an infographic highlighting key results.   

*The 2022 Content & Learning Survey of Career Development Professionals was open online from May 11-25, 2022. 

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2022

Experience the Cannexus23 conference your way with registration now open

The 2023 Cannexus Career Development Conference – to be held as a hybrid event for the first time – is now open for registration. This dual format for the 17th annual conference will offer the best of both worlds, providing an accessible, content-rich and value-packed opportunity for Canada’s career development communities to convene, share and learn. Canada’s largest bilingual career development conference, Cannexus23 will take place Jan. 23-25, 2023, both virtually and in Ottawa, Canada. 

Cannexus brings together professionals across the career and workforce development ecosystem to explore research, policy and practice. The conference will examine the big-picture impact of career development on education, the economy and social justice as well as offer skills-building content. Participants will share innovative approaches and exchange information with peers. In the past, in-person Cannexus conferences have drawn more than 1,200 delegates and virtual conferences more than 2,300 attendees.   

The Cannexus schedule for both the in-person and virtual portions is available with the full program to be posted by the end of September. Programming will cover current and emerging hot topics in career development, including: the future of work and workplaces, building mental health and resilience, and post-COVID labour market trends. Whether part of the in-person version or the virtual conference, delegates will be able to access:  

  • 150+ sessions both live and on-demand 
  • Presenters from across Canada and around the globe 
  • Networking opportunities 
  • Partners showcasing their products and services 
  • Recordings that are available for six months 

This instalment of Cannexus will again offer special Gratitude rates plus deep discounts for groups, students and members of supporting organizations. There are also bursaries available to support individuals in attending the virtual portion of the conference. The Marilyn Van Norman Bursary will be awarded to 13 applicants from community-based organizations. Additionally, the Young Professionals Bursary will support 12 emerging practitioners to attend, with preference given to those from equity-seeking groups. Application deadlines areSeptember 30, 2022. For the first time this year, the Asia Pacific Career Development Association will also be offering scholarships to participate at Cannexus23. 

Cannexus is presented by CERIC and supported by The Counselling Foundation of Canada and a broad network of partners. For more information on the conference and to register by the Sept. 9 Gratitude deadline, visit cannexus.ceric.ca.  

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2022

New APCDA Scholarship supports practitioners, students to attend Cannexus conference

CERIC is partnering for the first time with the Asia Pacific Career Development Association to offer scholarships to APCDA members to attend the virtual portion of the 2023 hybrid Cannexus conference. Announced during a keynote from CERIC Executive Director Riz Ibrahim at the APCDA/IAEVG 2022 international conference, the scholarships will allow 15 career development practitioners or students from non-high-income countries to participate. 

“Scholarships are such a wonderful way to spark surprising new developments in our field,” said Marilyn Maze, Executive Director of APCDA. “The energy of these enthusiastic winners added to the insights they gain from the experience helps to propel new career development activities in parts of the world that are in greatest need. APCDA is grateful for the scholarships CERIC has offered to Cannexus.” 

The APCDA Cannexus Scholarship includes free registration to the virtual conference – to be held January 23-25, 2023 both online and in-person in Ottawa, Canada – as well as access to 150 session recordings for up to six months. APCDA will accept the scholarship applications and determine the recipients.  

“This scholarship serves to further extend access to the world-class education and networking at Cannexus across the globe to current and aspiring professionals who might not otherwise be able to attend,” said Ibrahim. “The participation of more APCDA members will also enrich the conference experience for all attendees who can learn from their Asia Pacific counterparts.” 

Scholarships are available to: 

  1. Students earning a degree in counselling or related field, or students in a certification program in the career development field, or former students who graduated from such programs within the last five years 
  2. Career practitioners engaged in professional development 

Applicants must also meet these requirements: 

  1. Live in a “Not High-income Country*” 
  2. Plan to attend the entire conference 
  3. Your employer will not pay for you to attend 
  4. Can explain how this conference will help you to provide better career services in your home country 

The deadline for applications is October 1, 2022. 

Cannexus is Canada’s Career Development Conference. The largest conference of its kind in the country, Cannexus has attracted more than 1,200 participants in-person and 2,300 virtually. Cannexus23 will welcome career development professionals and related stakeholders from Canada and around the world to exchange information and explore innovative approaches in the areas of career and workforce development. 

* Examples of countries classified as High-income by the World Bank include Australia, Canada, Hong Kong SAR of China, Japan, Korea, Macao SAR of China, New Zealand, Singapore, United States and Taiwan. Residents of High-income countries are not eligible for this scholarship. 

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2021 printed on road going through forest2022

Resilience and Reimagining: CERIC releases 2021 Annual Report

The 2021 CERIC Annual Report, with a theme of “Resilience and Reimagining,” reflects on a year that brought a sense of renewed hope that the colossal global disruptions caused by the pandemic were in some ways behind us. While it sometimes felt like we were taking two steps forward and one step back, it was the feeling that we were moving forward nonetheless that defined the year.

We started 2021 by hosting our first-ever virtual Cannexus conference, which drew an incredible response. As Board Chair André Raymond and Executive Director Riz Ibrahim outline in their Leadership Message, if there was any time that we could embrace the idea of a virtual community, this was it. The economic uncertainties that underpinned the year prior still remained and we continued to offer compelling rates to encourage more participation from groups and students. We also continued to leverage some of our new international partners to offer a set of globally focused sessions at the conference.

As we progressed through the year, there was a sense that the tide had turned and we could consider in-person events. In the end, our commitment to maintaining a high-calibre and broadly accessible conference led us to forego an in-person gathering in favour of planning a second virtual conference in 2022.

It was important to have a feeling of continuity amid these changes: we continued to develop a survey of Canadian businesses, offer webinars, publish books and fund projects. We translated one of our resources into multiple languages, reflecting an internationalization of interest in our work.

Internally, we started to define the organizational values we felt were needed to guide us toward the fulfilment of our dual mandates of “Promoting career development as a priority for the public good” and “Building career development knowledge, mindsets and competencies.” We also started to do work around defining and developing our equity, diversity and inclusion priorities.

Highlights for CERIC that promote career development for public good:

  • Published a new edition of our popular Playbook, Retain and Gain: Career Management for the Public Sector, to support public sector employers in developing an inclusive, agile and equipped workforce
  • Launched a Careers and Canadians discussion series, starting with guest former Saskatchewan Deputy Minister Alastair MacFadden, to explore the value of connecting careers thinking to the development, delivery and measurement of public goods and services
  • Surveyed 501 Canadian employers with Environics Research Institute to update and expand understanding of the state of career development in the Canadian workplace
  • Published the “Career Pivots” issue of CERIC’s Careering magazine, which highlighted how, with the support of career education and career professionals, Canadians can develop the change-ready mindset needed to thrive
  • Updated CERIC’s funding priorities to include career mindsets as a new key funding priority area
  • Worked with the media to raise the profile of career development, including articles published in Policy Options and Canadian HR Reporter and an interview on CBC Radio
  • Engaged with many organizations around shared advocacy goals, systems change and joint learning, including Future Skills Centre, the Institute of Public Administration of Canada, the Century Initiative, the Labour Market Information Council and the OECD

Key achievements for CERIC that build career development knowledge:

In addition to these highlights, as well as inclusion of financial statements, the CERIC 2021 Annual Report also includes an acknowledgement of CERIC staff this past year as well as a special thank you to the CERIC Board and Advisory Committee volunteers who helped us navigate these challenging times and to our funder, The Counselling Foundation of Canada, for its unwavering support.

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2021

The new abnormal: Revisiting workplace presenteeism during COVID-19

By Tade Owodunni (Cannexus23 GSEP Award Winner)

Preface 

As the second quarter of 2022 beckons, things appear to be fast returning to normal and everyone is gradually settling back into work. Organizations in Canada are fast embracing the new normal and adopting more flexible workplace practices. In the new normal, employee health concerns have remained a major subject at management meetings.  

Yet, things aren’t quite so normal. The now not-so-new sheriff in town is COVID-19, which has taken the world by storm and surpassed other health conditions that have plagued the work environment and workplace performance over the years, such as stress, heart-related ailments, sleep problems, allergies, body pain and depressive mood (McGregor et al., 2018). COVID quickly gained top-of-mind status with most employees who, by the nature of their employment, must report physically to work.  

Now into its third year as a significant health concern, COVID-19 has affected the world of work perhaps more than any other development in the modern era (Pieh et al., 2021). Its highly contagious nature, along with its tendency to periodically mutate into even more contagious variants, continually stretches the limits of modern medicine as the world struggles to find a solution. The ceaseless pressure to maintain productivity and profitability as the world begins to embrace the new normal presents new challenges with consequences that extend beyond the workplace.  

Workplace absenteeism and presenteeism  

The life of the modern-day business manager is not an easy one. They have a lot to contend with. While absenteeism remains a common disruptor to workplace activity, its parallel component, presenteeism, reintroduces itself as a clear and present danger for all organizations – particularly in the wake of COVID-19. Whilst absenteeism refers to a worker’s absence from work due to illness (either personally or as a caretaker for a sick dependent), presenteeism describes a situation where a legitimately ill person continues to physically come to the workplace (Howard et al., 2012). Where such an illness is as infectious as COVID-19, the consequences are not only monumental but extend beyond the workplace and assume a societal challenge of paradigmatic proportion.  

Presenteeism during COVID-19 

The costs and risk factors associated with workers coming into work while sick with COVID-19 are an enormous and relatively novel situation that organizations are forced to cope with. Where health conditions are non-contagious, sickness presenteeism has been observed to have some benefits to ailing staff, as the work environment offers structure, builds self-esteem and provides opportunities for social engagement and support (Kinman & Grant, 2022). Nonetheless, there is evidence that suggests that working while ill can delay, rather than expedite, the process of recovery, thus increasing the risk of future health problems and sickness absence (Skagen, 2016; Kinman & Grant, 2022).  

Inherent factors that encourage presenteeism  

Unfortunately, the pressures associated with having to turn up at work, especially in non-remote, in-person work sectors like retail, construction and hospitality, compel workers to take difficult decisions and go to work despite their ill health. They may also face the risk of lost hourly wages or even unemployment if they stay home sick.  

“Unhealthy” workplace culture can also be a factor. Employees may be gaslighted into self-doubt and question the seriousness of their own conditions because they are reluctant to let down their managers and colleagues. This may be a particular concern in situations where staffing levels are low or organizations are faced with other challenges that threaten their survival (Kinman, 2019). Workers may fear that their managers and colleagues do not consider them sufficiently unwell to necessitate time off from work if their symptoms are mild. This further constrains workers to put on a brave face and face the challenge of working during illness, unwittingly spreading it to other colleagues. The unfortunate long-term consequences, beyond prevailing a contagion that could otherwise be averted, includes reports that some people have continued to experience symptoms such as chronic fatigue, weakness, low productivity and cognitive difficulties several months later (Wise, 2020).  

Summary, reflections and further research direction 

The simple solution to stalling workplace presenteeism would be to encourage sick employees to stay at home and call in sick when they observe that they are experiencing COVID-19 symptoms, however mild (Pieh et al., 2021). Unfortunately, in the real world, things are never quite so simple. Therefore, sacrifices have to be made by both employees, who should conscientiously concede to reduced income during their periods of ill health, and managers, who should consider introducing half-pay conditions for workers performing in-person roles whose absenteeism is demonstrably a result of COVID-19-related illness. This demonstrates a sense of fairness to the affected employee and is a gesture of encouragement to avert the spread of the disease.  

Workplace presenteeism has a negative impact on employees, their co-workers and the community. It can exacerbate health problems and increase long-term sickness absence for the worker, increase accidents and injuries for the worker and co-workers, and transmit contagious illness to the community in which the workplace is embedded (Kinman, 2019) 

Tade Owodunni is a doctoral student in Business Administration at Royal Roads University, a Nigerian-trained lawyer, corporate governance practitioner and certified compliance and ethics professional. He emerged as the best graduating student (Nigeria) from his Masters of Business Administration (MBA) program at Business School Netherlands in 2018. Tade’s research interests include corporate governance themes, small business growth and career development subjects.  

References

Howard, K. J., Howard, J. T., & Smyth, A. F. (2012). The problem of absenteeism and presenteeism in the workplace. In Handbook of occupational health and wellness (pp. 151-179). Springer, Boston, MA. 

Kinman, G. (2019). Sickness presenteeism at work: prevalence, costs and management. 

Kinman, G., & Grant, C. (2021). Presenteeism during the COVID-19 pandemic: risks and solutions. Occupational medicine, 71(6-7), 243-244.  

McGregor, A., Ashbury, F., Caputi, P., & Iverson, D. (2018). A preliminary investigation of health and work-environment factors on presenteeism in the workplace. Journal of occupational and environmental medicine, 60(12), e671-e678. 

Pieh, C., Budimir, S., Delgadillo, J., Barkham, M., Fontaine, J. R., & Probst, T. (2021). Mental health during COVID-19 lockdown in the United Kingdom. Psychosomatic medicine, 83(4), 328-337.  

Skagen, K., & Collins, A. M. (2016). The consequences of sickness presenteeism on health and wellbeing over time: a systematic review. Social Science & Medicine, 161, 169-177. 

Wise, J. (2020). Long covid: doctors call for research and surveillance to capture disease. bmj, 370. 

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Legacy learning and career development: Higher-education students as agents of change

By Hannah Celinski (Cannexus23 GSEP Award Winner)

Students are faced with a variety of daunting tasks. They navigate institutional expectations, manage time for their studies and homework, often while working multiple jobs and contributing to a household by way of care for others, duties around the house and balancing their budget. Further, they are subjected to a changing world full of environmental, economic and societal uncertainty. The “evolving future” has become as unpredictable as it is unstable, and within these challenges lies the importance of fostering “the lifelong process of managing learning, work, leisure, and transitions” (CERIC, n.d.).  

I live in Abbotsford, BC. In 2021, we navigated the global pandemic, raging forest fires, a heat dome and a devastating flood. Our community remains shaken to the core by these unprecedented challenges. This is one town, in one province of our massive country. Our challenges are unique to Abbotsford, but the outlook is equally complex across Canada. During such challenging times, the importance of career influencers – “professionals [who] have the potential to influence students in their careers through their role and everyday practice” – is undeniable (Ho, 2019, p. 137). We need students to become agents of change, and career development is one path to hope for our people, communities and world. 

My PhD research focuses on the role of legacy in pedagogy (Legacy Learning). I examine Plato’s theory of the loadstone (attracting students to you like a magnet and infusing them with your knowledge and ability to attract further students); Maxine Greene’s consideration of learning through sedimentation (information builds up as sediment and is passed along to the next person in a synthesized form) (Greene, 2013); the role of mirror neurons in learning (you neurologically “practise” what you observe and the effect can be strengthened through relationship) (Zardi et al., 2021); and Indigenous ways of teaching and learning, amplifying the work of Sarah Davidson and Robert Davidson in their book, Potlatch as Pedagogy: Learning Through Ceremony (2018). Davidson & Davidson point to the importance of process, with failure as an option and celebration of the journey as the focus as opposed to assessment. 

I propose that legacy is a pathway to exponential growth, but our students are currently drowning in a tidal wave of information that flows over them through technology (Chan et al., 2015). Students are squeezed between the potency of exponentially growing knowledge they receive verbally, physically and affectively through their instructors, and the flow of information coming at them from their devices. To combat this evolving issue and turn the focus on successfully developing and producing agents of change, I propose including mindfulness and reflective practices as part of the higher-education curriculum in tandem with David Boud’s “feedback loop” – an ongoing conversation between the instructor and student to promote learning (Carless & Boud, 2018, p. 1318). 

So, how does career development fit into this conversation? By framing curriculum within a Legacy Learning context, the evolution of a career is framed as a process achieved by considering students’ past experiences in relation to their current place in the process, and how that feeds their future evolution. Each journey is unique. There is no longer an arrival employment opportunity. Rather, future stops encourage community involvement by furthering equity, diversity and inclusion as a vital aspect of society’s future; averting ecological impacts of current and past practices; and actively engaging with the United Nations Sustainable Development Goals. Each student has an important part to play in our future, but they will need our stories, support, guidance and encouragement to get there. As I said earlier, we need agents of change, and to get there, students will need everything we have to offer. 

Hannah Celinski is an Assistant Professor and Department Head of Arts Studies at The University of the Fraser Valley. She began as a music theatre performer in Toronto, eventually opening Aerial Dance & Acro Academy in Abbotsford before returning to academia. Celinski is currently pursuing a PhD in Educational Theory and Practice: Curriculum and Pedagogy at Simon Fraser University. She has a Master of Arts in English from Simon Fraser University, a Bachelor of Arts in English (Honours) from The University of the Fraser Valley and a Music Theatre Performance Diploma from Sheridan College. 

References

Boud, D. & Carless, D. (2018). The development of student feedback literacy: enabling uptake of feedback. Assessment and Evaluation in Higher Education. 43(8), 1315-1325. https://www.tandfonline.com/doi/full/10.1080/02602938.2018.1463354  

Chan, N., Walker, C., & Gleaves, A. (2015). An exploration of students’ lived experiences of using smartphones in diverse learning contexts using a hermeneutic phenomenological approach. Computers and Education, 82, 96-106. https://doi.org/10.1016/j.compedu.2014.11.001 

CERIC. (n.d.). Glossary of career development. https://ceric.ca/glossary-of-career-development 

Davidson, S. & Davidson, R. (2018). Potlatch as pedagogy: Learning through ceremony. Portage & Main.  

Greene, M. (2013). Curriculum and consciousness. In David Flinders (Ed.), Curriculum studies reader (2nd ed., pp. 134-147). Taylor and Francis.   

Hagendoorn, I. (2004). Some speculative hypotheses about the nature and perception of dance and choreography. Journal of Consciousness Studies, 11(3-4), 79-110. https://drive.google.com/file/d/1SU17_clyZ_l8m7SG98c8kjY2pN1AgqHM/view 

Ho, C. (2019). Professionals in post-secondary education: Conceptions of career influence. (Doctoral dissertation, Simon Fraser University, Surrey, Canada). Retrieved from http://summit.sfu.ca/item/18827 

Richter, D. (2007). The critical tradition: Classic texts and contemporary trends. Bedford/St. Martin’s. 

Zardi, Andrea, Carlotti, Edoardo Giovanni, Pontremoli, Alessandro, & Morese, Rosalba. (2021). Dancing in Your Head: An Interdisciplinary Review. Frontiers in Psychology, 12, 649121–649121. https://doi.org/10.3389/fpsyg.2021.649121 

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